Overview

DoubleTree by Hilton Hotel San Juan

105 De Diego, San Juan 00914, Puerto Rico
+1 787 721 1200

S$ 211+

Overall guest ratings

8.7/10 Excellent
based on 814 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.1
  • 6.7

Good to know

  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    DoubleTree by Hilton Hotel San Juan - located in the popular Condado area of Puerto Rico's capital city - is a modern full-service hotel offering the wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches and casinos. Our beautifully appointed Caribbean island hotel is only three miles from the historic district of Old San Juan and just five miles from San Juan's Luis Muñoz Martin International Airport (SJU) Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flatscreen TV, MP3 clock radio, high-speed internet access, microwave, mini-fridge, and plush king and queen-sized beds for a comfortable deep sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights

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    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 814 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
      9.5 "95% found the restaurant service to be one of the best."
      9.4 "94% were happy with the room service."
      9.0 "90% said the concierge service was amazing."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.3 "93% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Incredible bar."
    • 8.7 "Generally very clean."
      9.1 "91% said rooms were clean."
      8.8 "88% thought it was clean."
    • 7.5 "Internet works."
      8.3 "83% said the wifi quality was great."
    • 6.7 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.0 "Beds were acceptable for 60%."
    • 6.1 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.0 "70% criticized the small bathroom."
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    Overall rating

    8.6 Excellent
    based on 447 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.1 "91% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Generally very clean."
      9.0 "90% said rooms were clean."
      9.0 "90% thought it was clean."
    • 6.5 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
    • 6.0 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      3.6 "64% said rooms were small."

    Overall rating

    8.7 Excellent
    based on 260 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Generally very clean."
      9.2 "92% said rooms were clean."
    • 6.6 "Rooms are ok."
    • 5.6 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      3.6 "64% said rooms were small."
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    Overall rating

    8.8 Excellent
    based on 81 reviews
    • 9.3 "World class service."
    • 9.3 "Terrific location."
    • 8.7 "Generally very clean."
    • 6.5 "Rooms are ok."
    • 5.7 "Average value."
    • 4.8 "Not very comfortable."

    Overall rating

    8.5 Excellent
    based on 24 reviews
    • 9.1 "World class service."
    • 6.8 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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