Overview

InterContinental San Juan
Best Amenities

5961 Isla Verde Avenue, San Juan 00979, Puerto Rico
+1 787 791 6100

S$ 326+

Overall guest ratings

8.4/10 Excellent
based on 1,403 reviews

Review highlights

  • 9.6
  • 9.4
  • 6.0
  • 5.6

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    Overlooking palm-fringed Isla Verde beach and the azure Atlantic, the InterContinental® San Juan hotel is moments from the resort's renowned bars and nightlife. Sip a cocktail in the stylish Q-Bar, savor flawless service and exquisite cuisine in Trattoria Italiana or dine on delightful Asian fusion dishes in SAK-I restaurant. You can relax with a massage in Akua Spa or drift past rock waterfalls in our lagoon pool. Elegant ballrooms and lush gardens welcome exceptional events.

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Storage available
    • Beachfront
    • Terrace/Patio
    • ATM on-site
    • Child-friendly
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,403 reviews
    • 9.6 "Wonderful beach."
      9.5 "95% appreciated the clean beach."
      10.0 "Beach sports facilities are great, according to 100%."
    • 9.4 "Excellent pool."
    • 9.1 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.9 "Easily accessible by car, said 79%."
      7.2 "72% liked the proximity to sightseeing."
    • 8.5 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
      9.1 "91% enjoyed the lobby entrance."
      7.5 "75% said the facilities were very new."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      7.9 "79% said the recreation staff was great."
      8.3 "Lovely bar service, according to 83%."
      7.9 "Hotel security was great, thought 79%."
    • 6.0 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.3 "Only 53% found the balcony ok."
    • 5.6 "Average comfort."
    • 5.1 "Breakfast is mediocre."
    • 3.6 "Value below average."
      1.5 "The price was too high for 85%."
      3.9 "61% said the breakfast was too expensive."
      4.0 "60% said beverages were too expensive."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 785 reviews
    • 9.5 "Wonderful beach."
    • 9.3 "Excellent pool."
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% appreciated the closeness to the beach."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.1 "Breakfast is mediocre."
    • 3.6 "Value below average."
      1.4 "The price was too high for 86%."
      4.2 "58% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 519 reviews
    • 9.7 "Wonderful beach."
    • 9.5 "Excellent pool."
    • 9.1 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.4 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
    • 5.2 "Breakfast is mediocre."
    • 4.1 "Internet is poor."
    • 3.8 "Value below average."
      1.5 "The price was too high for 85%."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 56 reviews
    • 9.1 "Terrific location."
    • 8.7 "Great service."
    • 5.5 "Rooms are ok."
    • 3.9 "Value below average."

    Overall rating

    8.0 Good
    based on 42 reviews
    • 9.2 "Terrific location."
    • 8.4 "Great service."
    • 5.9 "Rooms are ok."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

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