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Jozankei Grand Hotel Zuien

4-328 Jozankeionsen Higashi, Minami-ku, Sapporo 061-2302, Japan
+81 115 982 211

S$ 156+

Overall guest ratings

7.1/10 Good
based on 866 reviews

Review highlights

  • 8.0
  • 7.7
  • 7.0
  • 3.6

Good to know

  • Friendly atmosphere
  • Great menu

Nearby

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    About

    A great choice for a stay in Sapporo, Jozankei Grand Hotel Zuien features a nightclub. You can visit the spa to indulge in massages, body treatments, or aromatherapy, and La Grandeur serves breakfast and dinner. There are 5 bars/lounges and an indoor pool, and rooms get the details right with deep soaking tubs and slippers.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Concierge service
    • Spa
    • Coffee shop
    • Night club
    • Safe
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 866 reviews
    • 8.0 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
      8.4 "84% said the beds were comfortable."
    • 7.7 "Good breakfast."
    • 7.0 "Nice rooms."
      6.0 "For only 60%, the bathroom was ok."
      5.7 "Only 57% thought the air conditioning was adequate."
      6.4 "Only 64% thought the furniture was functional."
      6.3 "For only 63%, the tv was ok."
      6.7 "67% thought the kitchenette was ok."
    • 6.4 "Location is acceptable."
      6.0 "Parking was ok, according to 60%."
    • 6.3 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.4 "Housekeeping was ok, according to 54%."
    • 3.6 "Not very clean."
      3.3 "67% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
      2.1 "79% said that wellness & sports facilities were unclean."
      1.4 "Unclean dining area, according to 86%."

    Overall rating

    7.1 Good
    based on 355 reviews
    • 8.0 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      9.0 "90% liked the big bathroom."
    • 7.6 "Good breakfast."
    • 7.1 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      9.0 "90% thought the view was good."
      8.8 "88% said the beds were comfortable."
      9.0 "90% liked the big bathroom."
    • 6.6 "Location is acceptable."
    • 6.3 "Service is ok."
      5.5 "Housekeeping was ok, according to 55%."
      6.7 "67% said the reception staff was ok."
      6.4 "Only 64% were satisfied with the booking process."
    • 4.6 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      1.8 "82% said that wellness & sports facilities were unclean."
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    Overall rating

    7.0 Good
    based on 407 reviews
    • 7.7 "Good breakfast."
    • 6.5 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 6.4 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.3 "Only 53% thought the air conditioning was adequate."
      6.3 "63% thought the kitchenette was ok."
    • 6.2 "Location is acceptable."
      6.0 "Parking was ok, according to 60%."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      3.8 "62% complained about the elevator."
    • 3.2 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
      2.4 "76% said that wellness & sports facilities were unclean."

    Overall rating

    7.2 Good
    based on 103 reviews
    • 8.3 "Very nice wellness & sports facilities."
    • 8.2 "Food is delicious."
      8.5 "85% loved the menu selection."
    • 8.1 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 7.0 "Nice rooms."
      9.3 "93% thought rooms were spacious."
    • 6.3 "Service is ok."
    • 6.3 "Location is acceptable."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
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    Good to know
    "Friendly atmosphere"
    "Great menu"
    data provided by TrustYou

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