Overview

Palace Of The Golden Horses

Jalan Kuda Emas The Mines Resort, Seri Kembangan 43300, Malaysia
+60 389 464 888

S$ 76+

Overall guest ratings

6.9/10 Good
based on 1,559 reviews

Review highlights

  • 6.1
  • 4.9
  • 4.8
  • 4.7

Nearby

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    About

    Placing you within a 15-minute drive of Bukit Jalil National Stadium and Mid Valley Mega Mall, Palace of the Golden Horses offers an airport shuttle at scheduled times for MYR 200 per room. Guests can take a dip in the outdoor pool or grab a bite to eat at Carousel, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A fitness center and a terrace are other highlights, and rooms at this upscale resort offer up nice touches like iPod docks and rainfall showerheads.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Washer/dryer available in-room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 1,559 reviews
    • 6.1 "Location is acceptable."
      6.7 "Only 67% were satisfied with the proximity to shopping."
    • 5.0 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.8 "Service is below average."
      2.8 "72% indicated the reception staff was not good."
      2.9 "71% thought the service was unprofessional."
      1.8 "82% complained about the room service."
      2.2 "78% said the booking process was inefficient."
      4.0 "60% didn't like the management."
    • 4.7 "Disappointing food."
      2.9 "For 71%, the dining experience was not enjoyable."
      3.3 "Unclean dining area, according to 67%."
    • 4.5 "Breakfast is below average."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      0.0 "Dirty pool, said 100%."
      1.8 "82% said the bathroom was dirty."
      3.3 "Unclean dining area, according to 67%."
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    Overall rating

    6.9 Good
    based on 670 reviews
    • 7.5 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 6.5 "Location is acceptable."
    • 5.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 5.4 "Service is ok."
      5.1 "Housekeeping was ok, according to 51%."
    • 5.1 "Vibe was decent."
      5.5 "55% thought the atmosphere was somewhat friendly."
      6.2 "62% considered the lobby entrance to be so-so."
    • 4.8 "Disappointing food."
    • 4.6 "Breakfast is below average."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    based on 608 reviews
    • 6.4 "Location is acceptable."
    • 5.8 "Average value."
    • 5.4 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.6 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      0.2 "For 98%, the rooms looked old."
    • 4.6 "Disappointing food."
    • 4.2 "Breakfast is below average."
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    Overall rating

    6.8 Good
    based on 124 reviews
    • 7.8 "High comfort."
    • 6.3 "Location is acceptable."
    • 5.6 "Vibe was decent."
      6.5 "65% thought the atmosphere was somewhat friendly."
    • 5.0 "Service is ok."
    • 4.8 "Disappointing food."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      3.7 "63% complained about the bathroom."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
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    Overall rating

    6.9 Good
    based on 155 reviews
    • 6.2 "Location is acceptable."
    • 4.8 "Disappointing food."
    • 4.7 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      0.4 "96% thought they were poorly maintained."
    • 4.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.6 "Breakfast is below average."
    • 4.5 "Service is below average."
      2.4 "76% indicated the reception staff was not good."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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