Overview

Best Western i-City Shah Alam

Section 7, Shah Alam 40000, Malaysia
+60 355 219 000

S$ 45+

Overall guest ratings

7.8/10 Good
based on 1,708 reviews

Review highlights

  • 8.5
  • 8.3
  • 7.9
  • 5.4

Good to know

  • Accessible parking
  • Friendly service

Nearby

    show all

    About

    Strategically located in Sham Alam, a key satellite city offering fast links to Kuala Lumpur and KL International Airport, Best Western i-City Shah Alam is the preferred choice for both local and international travelers. This contemporary 18-story hotel features elegant guest rooms and suites, all connected with free Wi-Fi. A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allow guests to sample delectable Asian and international flavors. The large amount of conference and banqueting space means that corporate travelers can do business with ease. Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, Best Western i-City Shah Alam offers the ultimate in convenience and connectivity for all travelers.

    Less More
    bestwestern.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Fitness centre
    • Pets not allowed
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,708 reviews
    • 8.5 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      7.9 "79% enjoyed the friendly atmosphere."
    • 8.3 "Location is great."
      8.1 "Great parking, according to 81%."
      8.5 "85% liked the proximity to sightseeing."
      7.4 "74% thought parking was inexpensive."
      8.7 "87% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% were happy with the room service."
      8.8 "Hotel security was great, thought 88%."
      10.0 "100% said the recreation staff was great."
    • 5.7 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.5 "Internet is average."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."
      6.1 "Only 61% thought the furniture was functional."
    • 5.0 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
    View all review categories

    Overall rating

    7.7 Good
    based on 375 reviews
    • 8.4 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.4 "Location is great."
      8.1 "Great parking, according to 81%."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Average comfort."
    View all review categories

    Overall rating

    7.6 Good
    based on 905 reviews
    • 8.8 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      8.3 "83% enjoyed the friendly atmosphere."
    • 8.6 "Location is great."
      7.9 "Great parking, according to 79%."
      8.6 "86% liked the proximity to sightseeing."
      7.5 "75% thought parking was inexpensive."
      8.9 "89% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 5.6 "Internet is average."
    • 5.3 "Average cleanliness."
    • 4.9 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      2.2 "78% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.9 "91% said the bathroom was dirty."
      1.3 "87% thought they were poorly maintained."
      3.2 "68% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      2.2 "78% said rooms were small."
    View all review categories

    Overall rating

    7.1 Good
    based on 136 reviews
    • 8.5 "Vibe was good."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Not very comfortable."

    Overall rating

    8.0 Good
    based on 290 reviews
    • 8.5 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Location is great."
      7.9 "Great parking, according to 79%."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.7 "Internet is average."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      2.6 "74% said rooms were small."
    • 4.7 "Breakfast is below average."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map