Overview

Best Western i-City Shah Alam

Section 7, Shah Alam 40000, Malaysia
+60 355 219 000

S$ 45+

Overall guest ratings

7.7/10 Good
based on 1,671 reviews

Review highlights

  • 9.0
  • 8.5
  • 8.0
  • 5.2

Good to know

  • Accessible parking

Nearby

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    About

    Welcome to the Best Western i-City Shah Alam - a modern business hotel that is set to become the preferred choice for both local and international travelers. Strategically located in Sham Alam - a key satellite city offering fast links to Kuala Lumpur and Malaysia's main international airport, this contemporary 18-story hotel features 214 modern, comfortable guestrooms and suites, all connected with free Wi-Fi. A selection of food and beverage options, including an all-day dining restaurant, 24-hour room service and a cafe with outdoor seating, allows guests to sample a selection of delectable Asian and international flavors. Meanwhile, the large amount of conference and banqueting space means guests at the Best Western i-City Shah Alam can do business with ease. Located within the modern i-City complex, which also includes an indoor-outdoor theme park, and accessible from three major expressways, Best Western i-City Shah Alam offers the ultimate in convenience and connectivity for all types of traveler. Enjoy your stay!

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    bestwestern.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,671 reviews
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.6 "86% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.5 "Location is great."
      7.6 "Great parking, according to 76%."
      9.5 "95% liked the proximity to sightseeing."
      7.4 "74% thought parking was inexpensive."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.1 "Hotel security was great, thought 91%."
      7.9 "79% were happy with the room service."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.5 "Internet is average."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.0 "Only 50% thought the shower was ok."
    • 4.8 "Breakfast is below average."
    • 3.9 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.2 "Air conditioning was criticized by 58%."
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    Overall rating

    7.8 Good
    based on 367 reviews
    • 8.8 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.5 "Location is great."
      7.7 "Great parking, according to 77%."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.2 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.8 "72% said rooms were small."
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    Overall rating

    7.6 Good
    based on 868 reviews
    • 9.2 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.8 "88% enjoyed the friendly atmosphere."
    • 8.7 "Location is great."
      7.4 "Great parking, according to 74%."
      9.4 "94% liked the proximity to sightseeing."
      7.6 "76% thought parking was inexpensive."
      8.8 "88% liked the proximity to shopping."
    • 7.0 "Good service."
      5.9 "59% said the reception staff was ok."
    • 5.6 "Internet is average."
    • 5.0 "Average cleanliness."
      4.6 "54% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.9 "Breakfast is below average."
    • 4.1 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.1 "79% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.9 "91% said the bathroom was dirty."
      0.5 "95% thought they were poorly maintained."
      3.2 "68% thought the tv was sub-standard."
    • 3.4 "Not very comfortable."
      2.1 "79% said rooms were small."
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    Overall rating

    7.1 Good
    based on 167 reviews
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 8.4 "Location is great."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 3.6 "Not very comfortable."
      2.0 "80% said rooms were small."

    Overall rating

    8.0 Good
    based on 267 reviews
    • 8.9 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
    • 8.3 "Location is great."
      7.5 "Great parking, according to 75%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.7 "Internet is average."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      2.6 "74% said rooms were small."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    data provided by TrustYou

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