Overview

Casa Serena Hotel

No.68, Taicang Road, Shanghai 200021, China
+86 215 382 1600

S$ 173+

Overall guest ratings

8.2/10 Excellent
based on 470 reviews

Review highlights

  • 9.7
  • 8.0
  • 4.2
  • 4.1

Good to know

  • Luxurious Hotel
  • Great shopping

Nearby

    show all

    About

    Casa Serena Hotel offers a great location, putting you within just a 10-minute walk of Flower, Bird, Fish & Insect Market and Xintiandi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or facials. There's also a bar/lounge, and rooms at this boutique hotel offer minibars and free WiFi.

    Less show all
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Child pool
    • Tennis
    • Terrace/Patio
    • No smoking
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 439 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 8.0 "Very nice wellness & sports facilities."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.0 "Breakfast is mediocre."
    • 4.2 "Value below average."
    • 4.1 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      2.9 "71% said rooms were small."
      3.5 "65% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% thought the tv was sub-standard."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
    View all review categories

    Overall rating

    7.8 Good
    based on 118 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.3 "Good service."
    • 7.1 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
    • 4.5 "Value below average."
    • 4.0 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."

    Overall rating

    8.4 Excellent
    based on 35 reviews
    • 9.6 "Terrific location."
    • 4.0 "Value below average."
    • 3.8 "Rooms are not good."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."

    Overall rating

    8.4 Excellent
    based on 215 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
    • 7.3 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      9.4 "94% thought the hotel was luxurious."
    • 7.2 "Good service."
    • 5.5 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      4.1 "59% said rooms were dirty."
    • 4.1 "Value below average."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
    View all review categories

    Overall rating

    7.4 Good
    based on 70 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
    • 7.7 "Good service."
    • 4.5 "Value below average."
    • 4.3 "Not very comfortable."
    • 3.9 "Rooms are not good."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Luxurious Hotel"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    More
    Photos
    Map

    Map