Overview

Mercure Shanghai Royalton
Best Cleanliness

No 789 Wu Yi Rd, Shanghai 200051, China
+86 215 206 8000

S$ 72+

Overall guest ratings

8.4/10 Excellent
based on 5,219 reviews

Review highlights

  • 9.0
  • 7.7
  • 7.3
  • 5.7

Good to know

  • Good accessibility by car
  • Clean rooms
  • Great shopping
  • Friendly atmosphere

Nearby

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    About

    The Mercure Shanghai Royalton is located in the Hongqiao business and shopping district, next to Changning Gymnastics Centre and close to Zhongshan Park. Only a 20 minutes drive from Hongqiao Airport and Hongqiao Train Station. With 239 elegant deluxe guest rooms and suits, hotel is equipped with complete service facilities. Only 5 minutes walking distance to Zhongshan Park metro station with line No. 2, 3, 4 and the famous Cloud Nine Shopping Mall.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 5,219 reviews
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.6 "96% thought it was clean."
    • 7.7 "Good location."
      7.8 "Easily accessible by car, said 78%."
      8.9 "89% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      7.7 "City centre within easy reach, said 77%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "High comfort."
      7.5 "75% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      7.4 "74% thought it was pleasantly quiet."
    • 6.9 "Rooms are ok."
      6.1 "61% thought the bathroom was big enough."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
      7.0 "Management was excellent, said 70%."
    • 5.7 "Breakfast is mediocre."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 574 reviews
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.1 "Food is delicious."
    • 7.5 "Good location."
      7.8 "Easily accessible by car, said 78%."
      8.8 "88% liked the proximity to shopping."
      8.5 "85% liked the proximity to sightseeing."
      9.1 "91% enjoyed the restaurants & bars nearby."
    • 7.4 "Nice rooms."
      7.2 "72% thought rooms were spacious."
      8.9 "89% said rooms were clean."
      8.5 "85% said the beds were comfortable."
    • 7.4 "Good service."
    • 5.6 "Breakfast is mediocre."

    Overall rating

    8.7 Excellent
    based on 730 reviews
    • 8.6 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 7.9 "Good service."
      7.7 "77% thought the service was very professional."
      8.4 "84% found the staff to be very friendly."
    • 7.6 "Good location."
      7.8 "Easily accessible by car, said 78%."
      8.9 "89% liked the proximity to shopping."
    • 7.5 "High value."
    • 6.7 "Rooms are ok."
    • 5.1 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    based on 3,235 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.6 "96% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 7.9 "Good location."
      8.4 "Easily accessible by car, said 84%."
      8.7 "87% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      7.8 "City centre within easy reach, said 78%."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% thought the furniture was functional."
      6.1 "61% thought the bathroom was big enough."
    • 6.2 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 5.4 "Breakfast is mediocre."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 678 reviews
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.5 "95% thought it was clean."
    • 7.6 "High comfort."
      8.4 "84% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
      7.5 "75% thought it was pleasantly quiet."
    • 7.3 "Nice rooms."
      8.7 "87% said rooms were clean."
      8.4 "84% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
      7.8 "78% thought the view was good."
    • 7.3 "Good location."
      8.8 "88% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
      8.0 "City centre within easy reach, said 80%."
    • 6.8 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.4 "Breakfast is mediocre."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Clean rooms"
    "Great shopping"
    "Friendly atmosphere"
    data provided by TrustYou

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