Overview

Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

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12 Hengshan Road, Shanghai 200031, China
+86 213 338 3888

S$ 278+

Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
Sun 24-9
Mon 25-9

Overall guest ratings

9.0/10 Excellent
based on 2048 reviews

Review highlights

  • 9.5
  • 9.1
  • 6.7
  • 5.7

Good to know

  • Nice building
  • Friendly atmosphere
  • Impressive bathroom
  • Luxurious Hotel

Nearby

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    About

    Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. From intimate accommodations to the lavish Presidential Suite, 171 exquisitely furnished guest rooms—some with balconies—offer a retreat from Shanghai’s bustle. Stylish design and thoughtful touches create an atmosphere of distinguished opulence.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

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    Families
    Business
    Couples
    Solo

    Overall rating

    9.0 Excellent
    Based on 2,048 reviews

    Location
    9.5

    Vibe
    9.1

    Wellness Area
    9.1

    Pool
    8.7

    Amenities
    8.4

    Breakfast
    7.8

    Food
    7.6

    Room
    7.0

    Service
    7.0

    Bar and Beverages
    6.7

    WiFi
    5.7

    Overall rating

    9.3 Excellent
    Based on 757 reviews

    Location
    9.7

    Vibe
    9.1

    Pool
    8.9

    Amenities
    8.6

    Breakfast
    7.9

    Comfort
    7.6

    Room
    6.9

    Service
    6.7

    Cleanliness
    6.1

    Overall rating

    9.2 Excellent
    Based on 634 reviews

    Location
    9.4

    Vibe
    9.0

    Amenities
    8.6

    Breakfast
    7.9

    Service
    7.3

    Room
    6.5

    Bar and Beverages
    6.4

    Overall rating

    9.3 Excellent
    Based on 430 reviews

    Location
    9.7

    Wellness Area
    9.2

    Vibe
    9.0

    Pool
    8.8

    Amenities
    8.7

    Breakfast
    8.1

    Comfort
    7.8

    Bar and Beverages
    7.2

    Service
    7.2

    Room
    7.0

    Overall rating

    9.2 Excellent
    Based on 225 reviews

    Location
    9.6

    Vibe
    9.0

    Amenities
    8.5

    Breakfast
    7.5

    Comfort
    7.3

    Service
    7.2

    Room
    6.7

    Value for money
    6.3
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