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Best Western Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen 518010, China
+86 755 2558 6333

S$ 80+

Thu 8-12 Check in
Fri 9-12 Check out

Overall guest ratings

8.5/10 Excellent
based on 18,663 reviews

Review highlights

  • 9.4
  • 8.8
  • 7.5
  • 3.9

Good to know

  • Good accessibility by car
  • Train station is close

Nearby

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    About

    Stay at this full service Shenzhen hotel with all convenient location around that make your business or leisure trip more comfortable! The BEST WESTERN Shenzhen Felicity Hotel is in the heart of Lo Wu District, convenient to business, shopping and transportation. Business guests will appreciate the full service business center, complete with meeting rooms and banquet facilities. Other hotel amenities include a fully equipped fitness center, large outdoor pool, disco and onsite restaurant and lounge, offering a variety of Chinese, Japanese and international cuisine. Transportation is available from Shenzhen to Hong Kong city center and the Hong Kong International Airport. Make an online reservation today at the BEST WESTERN Shenzhen Felicity Hotel and save! Enjoy your stay!

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 18,663 reviews
    • 9.4 "Terrific location."
    • 8.8 "Good value."
    • 7.5 "Good service."
    • 5.6 "Rooms are ok."
    • 5.1 "Breakfast is mediocre."
    • 3.9 "Internet is poor."
    • 3.4 "Vibe wasn't good."
    • 3.4 "Bad amenities."
    View all review categories

    Overall rating

    7.6 Good
    based on 2,986 reviews
    • 9.3 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.8 "Easily accessible by car, said 98%."
      9.7 "Near to public transport, according to 97%."
      7.4 "Great parking, according to 74%."
      7.2 "72% enjoyed the restaurants & bars nearby."
      9.6 "Good access to the airport, said 96%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.9 "Good value."
    • 6.2 "Service is ok."
      6.4 "Only 64% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
    • 5.0 "Rooms are ok."
      2.5 "75% complained about the bathroom."
      5.0 "Only 50% said rooms were big enough."
      0.7 "For 93%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      1.6 "84% had problems with the shower."
      2.1 "79% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      4.6 "54% said the bathroom was dirty."
    • 4.9 "Breakfast is below average."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    based on 3,172 reviews
    • 9.2 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      9.3 "93% liked the proximity to sightseeing."
      9.6 "Good access to the airport, said 96%."
    • 8.5 "Good value."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 5.3 "Breakfast is mediocre."
    • 3.7 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 10,078 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.8 "98% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
      9.6 "Good access to the airport, said 96%."
      7.4 "Great parking, according to 74%."
    • 9.0 "Excellent value."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.4 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 3.7 "Internet is poor."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      4.8 "52% complained about the elevator."
    • 2.7 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 2,426 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "Easily accessible by car, said 94%."
      9.7 "Near to public transport, according to 97%."
    • 8.6 "Good value."
    • 5.9 "Service is ok."
      6.5 "Only 65% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
    • 5.3 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.9 "Beds were acceptable for 59%."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.8 "Breakfast is below average."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Good to know
    "Good accessibility by car"
    "Train station is close"
    data provided by TrustYou

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