Overview

Hotel Innotel Singapore

11 Penang Lane, Singapore 238485, Singapore
+65 6327 2727

S$ 161+

Overall guest ratings

8.3/10 Excellent
based on 2,163 reviews

Review highlights

  • 9.7
  • 9.3
  • 8.7
  • 6.5

Good to know

  • Comfortable beds
  • Great shopping
  • Friendly service
  • Close to public transport

Nearby

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    About

    Welcome to Innotel Hotel Singapore, a preferred boutique business hotel in Singapore with excellent location! Situated along the belt of Orchard Road, on Penang Lane, in the heart of the city, the new boutique business class Innotel Hotel Singapore is designed with the busy business traveler in mind. It offers modern, spacious and sleek accommodation with a focus on genuine comfort, the latest technology and attentive service.

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    AMENITIES

    • Free Wi-Fi
    • Laundry service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,163 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "Easily accessible by car, said 97%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      7.5 "Management was excellent, said 75%."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.4 "94% thought it was clean."
      7.3 "73% said the bathroom was clean."
    • 8.0 "Very good internet connection."
      7.1 "71% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.8 "Bar is ok."
      5.5 "Only 55% were satisfied with the beverage prices."
    • 6.5 "Rooms are ok."
      6.1 "Only 61% thought the air conditioning was adequate."
      6.2 "Only 62% thought the shower was ok."
      5.8 "Only 58% said the rooms were modern."
      6.5 "65% said the view was so-so."
    • 5.8 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
      6.1 "Only 61% thought the air conditioning was adequate."
    • 2.8 "Awful breakfast."
      3.3 "67% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    based on 908 reviews
    • 9.9 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% thought it was easy to get to the train station."
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.1 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.7 "Rooms are ok."
      5.9 "Only 59% thought the air conditioning was adequate."
      6.1 "Only 61% thought the shower was ok."
      5.2 "For only 52%, the tv was ok."
    • 6.2 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
      5.9 "Only 59% thought the air conditioning was adequate."
    • 2.7 "Awful breakfast."
      3.0 "70% said the breakfast was too expensive."

    Overall rating

    8.3 Excellent
    based on 605 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.8 "98% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.7 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.5 "Rooms are ok."
      5.8 "Only 58% said the rooms were modern."
      7.0 "70% said the bathroom was clean."
    • 6.3 "Bar is ok."
    • 6.0 "Average comfort."
    • 5.9 "Food is average."
    • 2.5 "Awful breakfast."
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    Overall rating

    8.0 Good
    based on 173 reviews
    • 9.8 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 6.5 "Rooms are ok."
    • 3.3 "Breakfast is below average."

    Overall rating

    8.2 Excellent
    based on 475 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.5 "95% thought it was clean."
    • 7.8 "Internet works."
    • 7.1 "Good bar."
    • 6.1 "Rooms are ok."
      5.7 "Only 57% said the rooms were modern."
      6.5 "Only 65% thought the shower was ok."
    • 6.1 "Food is average."
    • 5.9 "Average comfort."
    • 3.0 "Awful breakfast."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Great shopping"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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