Overview

Grand Surabaya

Jl. Pemuda 21, Surabaya, Indonesia
+62 315 450 888

S$ 31+

Overall guest ratings

8.2/10 Excellent
based on 254 reviews

Review highlights

  • 9.4
  • 8.1
  • 3.8
  • 3.6

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Grand Surabaya offers an airport shuttle for IDR 100000 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Pets not allowed
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 254 reviews
    • 9.4 "Very comfortable."
      10.0 "100% thought rooms were spacious."
    • 8.1 "Location is great."
    • 7.7 "Good service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 5.1 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 3.8 "Breakfast is below average."
    • 3.6 "Disappointing food."
    • 3.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 1.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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