Overview

Castle

No.333, Sanxiang Road, Jinlv Area, Suzhou 215004, China
+86 512 6828 6688

S$ 82+

Overall guest ratings

9.5/10 Excellent
based on 1,798 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.2
  • 9.1

Good to know

  • Great desserts & fruits
  • Good side dishes
  • Good accessibility by car
  • Close to public transport

Nearby

    show all

    AMENITIES

    • Facilities for disabled guests
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 1,712 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      7.8 "Housekeeping was great, according to 78%."
      10.0 "100% were happy with the shuttle service."
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "Near to public transport, according to 99%."
      7.6 "Great parking, according to 76%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "73% liked the proximity to shopping."
      9.0 "90% thought parking was inexpensive."
    • 9.2 "Food is to die for."
      9.8 "98% enjoyed the side dishes."
      9.7 "Yummy desserts, said 97%."
      8.4 "84% were happy with the price."
      10.0 "100% enjoyed the fish/seafood dishes."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.2 "Breakfast is good."

    Overall rating

    9.5 Excellent
    based on 188 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.3 "93% said the reception staff was great."
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
      9.9 "99% enjoyed the side dishes."
    • 7.8 "High value."
    • 6.9 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."

    Overall rating

    9.2 Excellent
    based on 530 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      8.0 "Housekeeping was great, according to 80%."
      10.0 "100% were happy with the shuttle service."
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "Near to public transport, according to 99%."
      7.9 "Great parking, according to 79%."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
    • 9.1 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
      9.8 "98% enjoyed the side dishes."
      8.1 "81% were happy with the price."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.5 "Breakfast is good."
    • 6.4 "Rooms are ok."
    • 5.0 "Vibe was decent."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 907 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.8 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
      7.8 "Great parking, according to 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Food is to die for."
      9.9 "99% enjoyed the side dishes."
      9.7 "Yummy desserts, said 97%."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.9 "Good breakfast."

    Overall rating

    9.2 Excellent
    based on 85 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "Food is to die for."
      9.7 "Yummy desserts, said 97%."
    • 9.4 "World class service."
      9.4 "94% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
    • 5.5 "Vibe was decent."
    Good to know
    "Great desserts & fruits"
    "Good side dishes"
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close