Overview

Shangri-La Hotel
Top Business Hotel

168 Ta Yuan Road, Suzhou 215000, China
+86 512 6808 0168

S$ 163+

Overall guest ratings

9.0/10 Excellent
based on 2,351 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.1
  • 6.6

Good to know

  • Professional service
  • Good accessibility by car
  • Wonderful sightseeing
  • Great view

Nearby

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    About

    Shangri-La Hotel Suzhou offers an airport shuttle for CNY 1100.00 per room one way. Guests can indulge in body treatments, and Coffee Soo, one of 3 restaurants, serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with bathrobes and slippers.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child-friendly
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 2,351 reviews
    • 9.5 "Incredible bar."
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.1 "Great service."
      7.7 "77% thought the service was very professional."
      9.1 "91% found the staff to be very friendly."
      7.9 "Housekeeping was great, according to 79%."
      7.9 "Management was excellent, said 79%."
      8.2 "82% found the restaurant service to be one of the best."
      7.8 "78% said the concierge service was amazing."
    • 8.0 "Breakfast is good."
    • 7.9 "Tasty food."
      8.8 "Yummy desserts, said 88%."
      9.0 "90% were happy with the price."
      7.3 "73% enjoyed the fish/seafood dishes."
      7.7 "77% loved the dining experience."
      8.6 "86% enjoyed the side dishes."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 6.3 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
      6.8 "68% thought the bathroom was big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.0 "Internet is average."
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    Overall rating

    9.1 Excellent
    based on 188 reviews
    • 8.1 "Breakfast is good."
    • 8.0 "Great service."
      7.8 "78% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
    • 7.7 "Good location."
      9.0 "90% liked the proximity to sightseeing."
      7.8 "Easily accessible by car, said 78%."
    • 7.0 "Tasty food."
    • 6.4 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.8 "Vibe was decent."

    Overall rating

    9.1 Excellent
    based on 1,575 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 8.5 "Breakfast is good."
    • 8.0 "Great service."
      7.8 "78% thought the service was very professional."
      9.1 "91% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
      7.7 "Management was excellent, said 77%."
    • 8.0 "Food is delicious."
      8.7 "Yummy desserts, said 87%."
    • 7.6 "Good pool."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      6.7 "67% thought the bathroom was big enough."
    • 5.0 "Vibe was decent."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    9.5 Excellent
    based on 517 reviews
    • 8.8 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.4 "Food is delicious."
    • 8.3 "Breakfast is good."
    • 7.7 "Good pool."
    • 7.5 "Good location."
      7.6 "Easily accessible by car, said 76%."
    • 6.5 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.5 "Only 55% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."

    Overall rating

    8.6 Excellent
    based on 70 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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