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Shangri-La Hotel
Top City Hotel

176 Cumberland Street, Sydney, NSW 2000, Australia
+61 292 506 000

S$ 282+

Overall guest ratings

9.0/10 Excellent
based on 7,362 reviews

Review highlights

  • 9.2
  • 9.0
  • 8.7
  • 7.0

Nearby

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    About

    A stay at Shangri-La Hotel, Sydney places you in the heart of The Rocks, walking distance from Sydney Observatory and Circular Quay. This 5-star hotel is close to Sydney Opera House and Sydney Harbour Bridge.

    Rooms

    Make yourself at home in one of the 565 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and a computer station. Planning an event in The Rocks? This hotel has 20452 square feet (1900 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 7,362 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Near to public transport, according to 92%."
      8.9 "89% thought it was easy to get to the train station."
    • 9.0 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
      9.2 "92% loved the sauna."
    • 8.7 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.5 "Great service."
      8.9 "89% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
      7.7 "77% found the restaurant service to be one of the best."
      7.1 "71% were impressed by the valet service."
    • 8.4 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      9.0 "90% liked the big bathroom."
      8.6 "86% thought it was pleasantly quiet."
    • 7.0 "Good breakfast."
    • 5.3 "Average value."
      5.3 "The price was ok for 53%."
      6.7 "Only 67% were satisfied with the beverage prices."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 4,785 reviews
    • 9.0 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
      9.1 "91% loved the sauna."
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.1 "Easily accessible by car, said 91%."
      8.7 "87% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Near to public transport, according to 93%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
      9.5 "95% said the concierge service was amazing."
      8.2 "82% were impressed by the valet service."
    • 8.7 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.2 "Rooms are great."
      9.5 "95% thought the view was good."
      7.8 "78% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
    • 5.2 "Average value."
      5.7 "The price was ok for 57%."

    Overall rating

    9.0 Excellent
    based on 1,619 reviews
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Very nice wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.3 "Very good internet connection."
      7.4 "74% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.1 "Comfort level is high."
      7.8 "78% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      9.0 "90% liked the big bathroom."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.7 "77% found the restaurant service to be one of the best."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Pool is mediocre."
    • 4.8 "Value below average."
      3.4 "66% said the breakfast was too expensive."
      4.8 "The price was too high for 52%."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 294 reviews
    • 9.2 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.4 "94% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
    • 8.8 "Rooms are great."
      9.6 "96% thought the view was good."
      7.9 "79% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 8.8 "Very good internet connection."
    • 8.5 "Great service."
      7.1 "71% said the reception staff was great."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.4 "Comfort level is high."
      7.9 "79% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 5.7 "Average value."

    Overall rating

    8.9 Excellent
    based on 662 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 8.8 "Rooms are great."
      9.7 "97% thought the view was good."
      8.2 "82% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      7.1 "71% were happy with the bathroom."
    • 8.7 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 8.5 "Very good internet connection."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Average value."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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