Overview

Great Western Resort Serpong Hotel & Convention Center

JL. MH Thamrin KM 2.7, Tangerang, Indonesia
+62 5575 8181

S$ 39+

Overall guest ratings

6.9/10 Good
based on 261 reviews

Review highlights

  • 6.1
  • 4.7
  • 4.7
  • 3.9

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    AMENITIES

    • ATM on-site
    • Internet
    • Concierge service
    • Laundry service
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Safe
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.9 Good
    based on 261 reviews
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Location is acceptable."
    • 4.7 "Rooms are not good."
      2.1 "79% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      0.0 "100% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
    • 4.7 "Service is below average."
      4.6 "54% thought the service was unprofessional."
    • 3.9 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 1.9 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      1.0 "90% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 1.4 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    based on 26 reviews
    • 5.1 "Rooms are ok."

    Overall rating

    6.6 Good
    based on 177 reviews
    • 6.2 "Location is acceptable."
    • 6.2 "Breakfast is mediocre."
    • 4.7 "Service is below average."
    • 4.6 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 1.8 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    • 1.1 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 57 reviews
    • 6.6 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 6.5 "Location is acceptable."
    • 4.9 "Rooms are not good."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 1.8 "Generally quite dirty."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou
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