Overview

Keio Plaza Hotel Tokyo

2-2-1 Nishi-shinjuku, Shinjuku, Tokyo 160-8330, Japan
+81 333 440 111

S$ 308+

Overall guest ratings

8.7/10 Excellent
based on 9,761 reviews

Review highlights

  • 9.6
  • 8.5
  • 8.2
  • 4.5

Good to know

  • Professional service
  • Close to public transport
  • Great shopping
  • Good accessibility by car

Nearby

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    About

    Five blocks from Shinjuku Station and across the street from the Tokyo Metropolitan Government Building, this hotel is located in the city's business and political power center.

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    Expedia

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Coffee shop
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 9,761 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.6 "Near to public transport, according to 96%."
      9.0 "90% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
    • 8.5 "Food is delicious."
      7.9 "79% loved the menu selection."
      7.8 "Yummy desserts, said 78%."
      8.5 "85% loved the dining experience."
      8.7 "87% enjoyed the snacks that were offered."
      8.0 "80% enjoyed the side dishes."
      8.9 "89% thought the dining area was clean."
      7.9 "79% loved the sushi selection."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
      8.2 "Management was excellent, said 82%."
    • 7.7 "Good breakfast."
    • 7.2 "Nice rooms."
      7.5 "75% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      9.5 "95% thought the view was good."
    • 4.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.9 "Wellness & sports facilities were not very nice."
      3.0 "70% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    based on 2,147 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      9.6 "Near to public transport, according to 96%."
      9.0 "90% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
    • 7.2 "Good breakfast."
    • 7.0 "Nice rooms."
      6.9 "Only 69% said rooms were big enough."
      5.8 "Beds were acceptable for 58%."
      5.6 "Only 56% thought the furniture was functional."
      5.9 "59% thought the bathroom was big enough."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.2 "Vibe was decent."
    • 4.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 6,051 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.6 "96% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.1 "91% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
    • 8.9 "Food is delicious."
      7.9 "79% loved the menu selection."
      8.7 "87% loved the dining experience."
      7.8 "Yummy desserts, said 78%."
      8.9 "89% enjoyed the snacks that were offered."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.7 "87% thought it was clean."
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
    • 7.9 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.3 "For only 53%, the bathroom was ok."
      5.3 "53% thought the bathroom was big enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 6.0 "Vibe was decent."
    • 4.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.2 "68% didn't like the fitness area."
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    Overall rating

    9.0 Excellent
    based on 878 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.7 "97% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      10.0 "Good access to the airport, said 100%."
      9.0 "90% thought it was easy to get to the train station."
    • 8.6 "Food is delicious."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.3 "Good vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
      7.9 "79% enjoyed the lobby entrance."
    • 4.3 "Internet is poor."

    Overall rating

    8.6 Excellent
    based on 683 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.5 "95% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      9.0 "90% thought it was easy to get to the train station."
    • 8.9 "Food is delicious."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
    • 6.1 "Vibe was decent."
    • 4.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Close to public transport"
    "Great shopping"
    "Good accessibility by car"
    data provided by TrustYou

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