Overview

Papillon Lagoon Reef Hotel
Top Resort Hotel

Diani Beach, Diani, Ukunda 80400, Kenya
+254 403 202 213

S$ 99+

Overall guest ratings

8.3/10 Excellent
based on 377 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.7
  • 5.6

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    AMENITIES

    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • Safe
    • Fitness centre
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 377 reviews
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
      10.0 "100% thought it was clean."
      9.7 "Clean pool, said 97%."
      7.1 "71% said the bathroom was clean."
    • 8.9 "Location is great."
      9.7 "97% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      8.9 "89% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      8.0 "Management was excellent, said 80%."
      8.6 "86% said the booking process went smoothly."
    • 8.4 "Breakfast is good."
    • 6.3 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.2 "For only 52%, the tv was ok."
      6.1 "Beds were acceptable for 61%."
      6.9 "Only 69% thought the furniture was functional."
      6.8 "Only 68% thought the shower was ok."
    • 5.6 "Bar is ok."
    • 5.1 "Vibe was decent."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 301 reviews
    • 8.9 "Generally very clean."
      10.0 "100% thought it was clean."
      8.7 "87% said rooms were clean."
      9.6 "Clean pool, said 96%."
    • 8.8 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      8.8 "88% found the restaurant service to be one of the best."
      8.5 "Management was excellent, said 85%."
    • 8.2 "Breakfast is good."
    • 6.3 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      5.3 "For only 53%, the tv was ok."
      6.4 "Beds were acceptable for 64%."
      6.4 "Only 64% thought the shower was ok."
      7.0 "70% said the bathroom was clean."
    • 5.0 "Vibe was decent."
      1.3 "87% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 41 reviews
    • 9.3 "Excellent pool."
    • 9.1 "Terrific location."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
    • 6.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.4 "Vibe was decent."
    • 4.2 "Internet is poor."
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    Overall rating

    8.1 Excellent
    based on 33 reviews
    • 9.3 "Excellent pool."
    • 9.2 "Perfectly clean."
    • 9.1 "Excellent amenities."
      9.7 "97% found the grounds to be nice."
      7.1 "71% thought the building was wonderful."
    • 8.8 "Location is great."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
    • 6.3 "Rooms are ok."
      5.2 "For only 52%, the tv was ok."
    • 5.2 "Vibe was decent."
    • 4.5 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou
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