Overview

Sheraton Urumqi Hotel
Best Comfort

669 Northern Youhao Road, Urumqi 830000, China
+86 991 699 9999

S$ 115+

Overall guest ratings

8.9/10 Excellent
based on 1,601 reviews

Review highlights

  • 9.3
  • 9.3
  • 6.6
  • 6.6

Good to know

  • Friendly service
  • Spacious rooms
  • Great shopping

Nearby

    show all

    About

    The newest addition along the Silk Road, the Sheraton Urumqi Hotel is the premier hotel in the Xinjiang capital region. Situated along a newly-developed pedestrian walkway with access to 2.2 million square feet of shopping and entertainment venues, and just 20 minutes from Urumqi Diwopu International Airport (URC), we’re an ideal home base for both business and leisure travelers. Our 372 guest rooms and suites are available with fabulous views of snow-topped mountains and the city. Rooms range in size from 40 to 256 square meters and feature the Sheraton Signature Sleep Experience, a well-appointed bathroom, rainforest shower, TV, High Speed Internet Access, ergonomic desk chair, and much more. In addition, butler service is available on the Executive Floor. Relax and revive in our 3,000-square-meter luxurious spa and comprehensive Sheraton Fitness. Plan your next important business meeting or social event with us: We offer more than 1,400 square meters of event space, including a large 800-square-meter ballroom. A variety of specialty restaurants offers an array of tastes to satisfy even the most discriminating palates. And at the end of a long day, unwind over a cocktail in our inviting Lobby Lounge. We look forward to welcoming you to the Sheraton Urumqi Hotel.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Babysitting or child care
    • Spa
    • Cable or satellite TV
    • Internet (surcharge)
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,601 reviews
    • 9.3 "Excellent pool."
    • 9.3 "Terrific location."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% liked the proximity to shopping."
      8.2 "City centre within easy reach, said 82%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      9.3 "93% said the beds were comfortable."
      7.7 "77% thought it was pleasantly quiet."
      10.0 "100% liked the big bathroom."
    • 7.5 "Good cleanliness."
      7.7 "77% said rooms were clean."
      9.2 "92% thought it was clean."
    • 6.9 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      6.8 "68% thought the management was tolerable."
      6.7 "67% thought the laundry service was ok."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
    • 5.7 "Average value."
    • 4.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 1.2 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 112 reviews
    • 9.3 "Terrific location."
    • 7.6 "High comfort."
      8.6 "86% thought rooms were spacious."
    • 6.6 "Service is ok."
    • 6.0 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 4.0 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."

    Overall rating

    8.8 Excellent
    based on 320 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
    • 8.0 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 7.3 "Good cleanliness."
    • 6.9 "Service is ok."
      6.5 "Only 65% thought the service was professional."
    • 6.5 "Rooms are ok."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 4.0 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 960 reviews
    • 9.6 "Terrific location."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "Excellent pool."
    • 8.3 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
      9.5 "95% said the beds were comfortable."
    • 8.1 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 7.2 "Nice rooms."
      8.8 "88% thought rooms were spacious."
      8.2 "82% said rooms were clean."
      9.5 "95% said the beds were comfortable."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Average value."
    • 1.2 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 208 reviews
    • 9.3 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
    • 7.8 "High comfort."
      8.7 "87% thought rooms were spacious."
      9.4 "94% said the beds were comfortable."
    • 7.3 "Good cleanliness."
    • 6.9 "Food is average."
    • 6.9 "Service is ok."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Rooms are ok."
    • 5.7 "Average value."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Good to know
    "Friendly service"
    "Spacious rooms"
    "Great shopping"
    data provided by TrustYou

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