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Novotel London Heathrow Airport
Top Family Hotel

Cherry Lane, West Drayton, UB7 9HJ, United Kingdom
+44 207 660 0681

S$ 87+

Wed 7-12 Check in
Thu 8-12 Check out

Overall guest ratings

8.2/10 Excellent
based on 2,876 reviews

Review highlights

  • 8.3
  • 8.2
  • 8.1
  • 6.3

Good to know

  • Clean rooms
  • Professional service
  • Friendly service
  • Good access to airport

Nearby

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    About

    Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Airport shuttle (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 2,876 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
    • 8.1 "Very good internet connection."
    • 7.4 "Good breakfast."
    • 6.8 "Vibe was decent."
    • 6.3 "Average value."
    • 5.9 "Food is average."
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    Overall rating

    8.3 Excellent
    based on 891 reviews
    • 8.8 "Location is great."
      9.6 "Good access to the airport, said 96%."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.0 "Very good internet connection."
      10.0 "100% thought it was a great value."
    • 7.8 "High comfort."
      7.5 "75% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
      8.8 "88% liked the big bathroom."
    • 7.0 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.6 "For only 56%, the tv was ok."
    • 6.1 "Average value."
    • 6.0 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      6.3 "63% thought the dining experience was appropriate."
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    Overall rating

    8.1 Excellent
    based on 1,236 reviews
    • 8.4 "Very good internet connection."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.4 "Good location."
      9.2 "Good access to the airport, said 92%."
    • 6.9 "Average cleanliness."
    • 6.6 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 6.2 "Average value."
    • 6.0 "Pool is mediocre."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.7 "Only 57% said the rooms were modern."
    • 5.7 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
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    Overall rating

    7.3 Good
    based on 115 reviews
    • 8.1 "Location is great."
      9.1 "Good access to the airport, said 91%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Vibe was decent."
    • 6.5 "Average value."
    • 5.5 "Rooms are ok."
    • 5.3 "Food is average."
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    Overall rating

    8.2 Excellent
    based on 632 reviews
    • 8.4 "Location is great."
      9.5 "Good access to the airport, said 95%."
    • 8.1 "Very good internet connection."
      10.0 "100% thought it was a great value."
    • 7.9 "High comfort."
      7.4 "74% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
      8.1 "81% thought it was pleasantly quiet."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.0 "Only 60% said the rooms were modern."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Vibe was decent."
      5.9 "Only 59% thought, the hotel was modern."
      5.4 "Only 54% thought, the hotel was stylish."
    • 6.2 "Average value."
    • 5.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou

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