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All good- I love BA and the professionalism of the crew and pilots.
All good- I love BA and the professionalism of the crew and pilots.
It was listed on my ticket as Finnair but there was no indication that the flight was Finnair. In fact the number was even different. There were no employees there until exactly 2 hours before so we had to wait in line at Iberia and hope
Sorting on line would have been appreciated Onward information on flights missed No ability to get seating arranged before we got to gate Very unfriendly at gate
The flight was Finnair but there was no indications anywhere that the checkin was for Finnair also. There was no one to ask. I think at a minimum they should list the code shares so people don’t stand in the wrong line for an hour.
I booked the flight with Finnair, which made the arrangements for downloading a boarding pass unnecessarily complicated. I wouldn't do that again. Instead I'd book direct with AA.
Flight ok, but me and other two passengers didn’t have connection with the entertainment in our seats. So, no movies, no games, no music… for 9 hours. The crew just told us that there’s nothing they can do but I noticed during the flight that there were empty seats, so they could have offered to us to change seats. Customer service could be better.
Had a nice flight to London on BA will fly with them again in the future
Finnair cancelled my flight 12 hours prior to leaving for Helsinki. They stated there were mechanical problems. I had to scurry around to find a new flight that would meet my needs for arrival in Helsinki. Luckily I was able to find alternate transportation through Lufthansa/United.
I’m very disappointed, to fly into an airplane for 10 straight hours, and not having a TV even though when I put the ticket I was told that I will have entertainment for the TV. Very disappointed.
Helpful steward. Allowed me to move to some empty seats and I was able to get some sleep. He also had milk for my tea. Americans don’t realise that cream or half and half ruin tea.
We liked the direct flight from Frankfurt to Orlando, however, it was a little confusing as I thought I was traveling with Lufthansa from Izmir- Frankfurt-Orlando. We were not able to check in online twenty-four hours before the flight from Izmir. One lady in our group wanted to check two suitcases in Izmir, but was not allowed to do so. She was allowed to take the extra bag into the cablin. Others in our group were able to check two bags. In Frankfurt several in our group were given stand-by boarding tickets, which worried them. Everyone eventually was allowed to board, but it caused them to worry. I didn't have any of those problem.
Everything could be better. The plain was in Orlando for 3 hours prior to boarding. After boarding all the passengers they found out that plane has a mechanical problem. After an hour the problem was solved, the pilot comes on and states, (We have to go back to the gate and take on more fuel!) Are you kidding me???? Who they have for pilots, Boy scouts?? I barely made my connecting flight to Vienna, but my suitcase did not. I'm still waiting for it, in Gyor, Hungary. Am I having fun yet?? Other passenger were in the same binned. I travelled all over the world both for business and pleasure with all types of airlines. By far of all the carriers I travelled with, Discover is the worst. I'm contemplating to bight the bullet and go back to the US with a different carrier. For International flights, the seats are made for little people. The person in front of me had his seat reclined the whole way, I felt like he was sitting in my lap. For closing, I would not let my dog travel with Discover, yet alone recommend it to an other person. Does it sound like I'm frustrated, Think about having to travel back to the US with them. I'm sure I'll not hear back from you, because nobody wants to hear about bad news, but with all the hype Discover puts out there about their services, nothing could be further from the truth. Joseph A. Nagy
The business class seat is the same as economy with 2 people instead of 3. That's not how it should be.
Bordón could be bettet if the company say before boarding the order of the different groups.
Checking in could not be done in the UK for this prt of the flight . Since we only had an hour and a bit at Singapore it was very stressful not knowing if we had appropriate seats. The flight itself was Ok and the 787 had a bit more legroom than the777 from Munich to Singapore. Food wasn't great.
Didn't have bar code on our phone based boarding pass. People at the counter didn't notice. We walked to security, couldn't get through, had to go back to check in to get a paper boarding pass.
You only get a chocolate square and small bottle of water.!
NEVER TOOK THIS FLIGHT. LUFTHANSA CANCELED THIS FLIGHT WITHOUT ANY NOTICE. We were rerouted through Chicago on United airlines with a layover of five hours and then on American Airlines to St. Louis. The United club lounge in Chicago is good but there is no shower unlike Bangalore 080 lounge
For preselected vegetarian meals, they provided vegan meals which were inedible for kids. The attendant was very rude and said they had no vegetarian options and that 8 days prior flight is not enough time to make changes to selections. Absolutely rude staff
Flight was delayed and caused us to miss connection in IAD. Then bags didn’t arrive at bag claim until 1.25 hours after flight landed.