Cheapest flight | S$ 639 |
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Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!
Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!
The flight was on time and the crew very professional. Everything went as expected and I will use BA again for this trip.
Boarding process needs to be improved. Business class passengers were told to stand in the economy line and vice versa.
Seated in business class. Bed too hard and no comforter. Way too many seats in business class for number of crew so never felt particularly looked after.
It was ok but not at a business class standard No entertainment system available which is poor for a 3+ hour journey Food was ok and service was good though
Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.
I was unable to input the API information in online. I phoned and a member of staff input it for me, however when I went to check in online was told that I had not entered the API needed. It took 7 seperate calls to get all the information added. I added bags separately to booking the flights. When I went to check bags in at the airport and print the lable the machine kept telling me I didn't have bags, despite the online information telling me that I had. A helpful member of staff at Gatwick sorted and printed the lables.
Some of the crew weren't really nice. The seats were uncomfortable. Absolutely no entertainment system at all. The pilot was good though and completed the trip in a shorter time than expected which was great for me.
Mostly very good. Flight staff twice forgot to bring drinks when they said they would come back with them. Couldn't find crew in my area of the plane to get them myself
Delay of one hr due to shortage of supplies. High charge for luggage fees.