Cheapest flight | S$ 2,116 |
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We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.
We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.
I’m not happy because I discovered there is something wrong and my miles have not been getting put on my AA account. So this needs to be fixed because I have traveled a lot since October and none of my miles are registered
The flight was delayed numerous times with inconsistent updates and very ambiguous information. When it was finally cancelled the logistics of handing out vouchers and rebooking was extremely chaotic. Meal vouchers were completely inadequate for the airport restaurants, and not even accepted at some. All-in-all, it was a very disappointing experience.
4 hour technical delay. Cancelled second meal. Crew and flight were great.
Boarding process needs to be improved. Business class passengers were told to stand in the economy line and vice versa.
Seated in business class. Bed too hard and no comforter. Way too many seats in business class for number of crew so never felt particularly looked after.
Economy seating has been dumbed diwn so far that it is uncomfortable for an average adult. Too small, too cramped, no room to move, and hard as a rock.
The entertainment system in our row was not working. That makes for a VERY long flight!!
It was ok but not at a business class standard No entertainment system available which is poor for a 3+ hour journey Food was ok and service was good though
Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.