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We left an hour late. The plane was not throughly cleaned. A gentleman sitting next to me has not showered in a month so I was nauseous. My seat has not reclined back because crew member put her luggage and boxes behind my seat.

I always try to book flights that don’t charge for baggage. Yet I was charged $75 for this flight.

Checking in could not be done in the UK for this prt of the flight . Since we only had an hour and a bit at Singapore it was very stressful not knowing if we had appropriate seats. The flight itself was Ok and the 787 had a bit more legroom than the777 from Munich to Singapore. Food wasn't great.

During the flight there was a medical emergency. We were diverted. Of course I'm thankful they cared for the health of that passenger, but they did a poor job of communicating with the rest of us passengers. In the end we arrived at our destination several hours late, with no direction of how to rebook missed connecting flights. It all worked out in the end. Those of us that needed accommodations were put up in a hotel by Lufthansa until we could make it to our final destination. But it was United Airlines Personnel who really helped us navigate the process.

Prompt boarding, safe landing and they didn't lose our luggage. No entertainment and no USB plugs to charge phones. No food, though I might have been asleep.

Great seats assigned and comfortable, movies are good, food is delicious, great experience. No delays and they prioritize boarding children with parents which is plus.

Food should be provided according to the passengers selection. In flight entertainment system must be updated with latest devices and applications. Proper over head headset must be provided rather than providing cheaper ones.

In a half empty plane LH put me on the only row in Economy plus were 3 people were sitting. Instead of asking either one of us if we'd like to switch to an empty center row , they moved people from the back to the empty middle rows. In the end I felt cheated because I paid more for my seat and lost out.

Flight crew was ok but in terms of child-friendliness, no one beats KLM and even most US carriers are better. Economy class got smaller and smaller over the years but still better than AA or Delta. Food was pretty good and pre-boarding with our infant was available.

My only complaint would be the rather tight leg room in the crammed seats. Other than that, the experience was professional and smooth and well-run on the part of Lufthansa and the cabin crew.