Overview

Best Western Premier Alsterkrug Hotel
Best Room Service

Alsterkrugchaussee 277, 22297 Hamburg, Hamburg, Germany
+49 40 513 030

S$ 150+

Overall guest ratings

8.8/10 Excellent
based on 1,432 reviews

Review highlights

  • 9.6
  • 9.5
  • 8.9
  • 6.9

Good to know

  • Professional service
  • Clean hotel facilities
  • Clean rooms
  • Friendly service

Nearby

    show all

    About

    The Best Western Premier Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm; with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.

    Less More
    bestwestern.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,432 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      8.7 "87% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
      10.0 "Housekeeping was great, according to 100%."
    • 9.5 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.5 "95% thought it was clean."
      9.4 "94% said the bathroom was clean."
      10.0 "100% said that wellness & sports facilities were clean."
    • 8.9 "Breakfast is good."
    • 8.7 "Very nice wellness & sports facilities."
      8.6 "86% loved the sauna."
      10.0 "100% said that wellness & sports facilities were clean."
      8.3 "top-notch fitness area, thought 83%."
    • 8.7 "Food is delicious."
      8.9 "89% loved the menu selection."
      8.1 "81% loved the dining experience."
    • 6.9 "Average value."
      5.4 "The price was ok for 54%."
    • 6.7 "Internet is average."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 873 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.5 "95% thought it was clean."
      9.5 "95% said the bathroom was clean."
    • 9.0 "Excellent wellness & sports facilities."
      8.8 "88% loved the sauna."
    • 8.7 "Breakfast is good."
    • 8.7 "Food is delicious."
      8.9 "89% loved the menu selection."
    • 6.9 "Average value."

    Overall rating

    8.4 Excellent
    based on 257 reviews
    • 9.6 "Perfectly clean."
      9.6 "96% thought it was clean."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.5 "Food is delicious."

    Overall rating

    8.2 Excellent
    based on 128 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 8.5 "Vibe was good."
    • 8.4 "Location is great."
    • 7.8 "Nice rooms."
    • 6.3 "Average value."
    • 6.2 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      6.0 "For only 60%, the noise level was all right."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 171 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 8.8 "Food is delicious."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.7 "Breakfast is good."
    • 6.5 "Average value."
    • 6.5 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Clean hotel facilities"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    bus stop directly
    breakfast buffet very good
    alster
    city center
    great hotel
    hamburg the hotel
    weekend in hamburg
    good service
    public transport
    directly before the hotel
    well-kept hotel
    good traffic connections
    close to the airport
    comfortable hotel
    hotel with good
    transport bus
    short break
    city trip
    public transport bus
    More

    Photos
    Map

    Map

    Close