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Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277, 22297 Hamburg, Hamburg, Germany
+49 40 513 030

S$ 138+

Sat 10-12 Check in
Sun 11-12 Check out

Overall guest ratings

8.7/10 Excellent
based on 1,229 reviews

Review highlights

  • 9.7
  • 9.0
  • 8.7
  • 6.0

Good to know

  • Clean rooms
  • Great reception
  • Friendly service
  • Close to public transport

Nearby

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    About

    The BEST WESTERN PREMIER Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm; with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,229 reviews
    • 9.7 "World class service."
    • 9.0 "Perfectly clean."
    • 8.7 "Food is delicious."
    • 8.6 "Breakfast is good."
    • 8.5 "Very nice wellness & sports facilities."
    • 6.0 "Internet is average."

    Overall rating

    8.5 Excellent
    based on 774 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 8.9 "Very nice wellness & sports facilities."
      9.1 "91% loved the sauna."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
      9.1 "91% thought it was clean."
      9.7 "97% said the bathroom was clean."
    • 8.5 "Food is delicious."
      8.8 "88% loved the menu selection."
    • 8.3 "Breakfast is good."

    Overall rating

    8.4 Excellent
    based on 221 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Perfectly clean."
      9.1 "91% thought it was clean."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.5 "Breakfast is good."
    • 8.5 "Food is delicious."

    Overall rating

    7.9 Good
    based on 147 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.5 "Breakfast is good."
    • 8.3 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 6.2 "Average value."
    • 6.1 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
      5.6 "Only 56% said rooms were big enough."
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    Overall rating

    8.0 Good
    based on 86 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Generally very clean."
    • 8.6 "Food is delicious."
    • 8.3 "Breakfast is good."
    • 8.1 "Location is great."
    • 6.7 "Average value."
    • 6.2 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great reception"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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