Overview

Best Western Premier Alsterkrug Hotel
Top Business Hotel

Alsterkrugchaussee 277, 22297 Hamburg, Hamburg, Germany
+49 40 513 030

S$ 153+

Overall guest ratings

8.7/10 Excellent
based on 1,533 reviews

Review highlights

  • 9.5
  • 9.5
  • 9.0
  • 6.5

Good to know

  • Great reception
  • Professional service
  • Clean rooms
  • Friendly service

Nearby

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    About

    The Best Western Premier Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm; with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.

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    bestwestern.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Golf
    • Child pool
    • Tennis
    • Airport shuttle
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 1,533 reviews
    • 9.5 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.4 "94% thought it was clean."
      9.3 "93% said the bathroom was clean."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      7.2 "72% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
      10.0 "Housekeeping was great, according to 100%."
    • 9.0 "Food is to die for."
      9.4 "94% loved the menu selection."
      9.3 "93% loved the dining experience."
    • 8.8 "Breakfast is good."
    • 8.8 "Very nice wellness & sports facilities."
      8.6 "86% loved the sauna."
      8.3 "top-notch fitness area, thought 83%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 6.5 "Average value."
      5.0 "The price was ok for 50%."
    • 6.2 "Internet is average."
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    Overall rating

    8.5 Excellent
    based on 950 reviews
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.3 "93% thought it was clean."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 9.2 "Food is to die for."
      9.5 "95% loved the menu selection."
    • 9.0 "Awesome vibe."
      8.7 "87% thought, the hotel was modern."
      9.2 "92% enjoyed the friendly atmosphere."
    • 9.0 "Excellent wellness & sports facilities."
      8.8 "88% loved the sauna."

    Overall rating

    8.9 Excellent
    based on 214 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Food is to die for."
    • 8.9 "Breakfast is good."
    • 8.5 "Location is great."
    • 8.3 "Rooms are great."
    • 6.7 "Average value."

    Overall rating

    8.4 Excellent
    based on 183 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Awesome vibe."
    • 8.7 "Breakfast is good."
    • 8.3 "Location is great."
    • 8.1 "Rooms are great."
      7.7 "77% said the beds were comfortable."
    • 6.7 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 6.3 "Average value."
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    Overall rating

    8.5 Excellent
    based on 183 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.0 "Food is to die for."
    • 8.9 "Vibe was good."
    • 8.9 "Very nice wellness & sports facilities."
    • 6.5 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 6.2 "Average value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Professional service"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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