Overview

Hotel Mercure Wien City

Hollandstrasse 3, 1020 Vienna, Wien, Austria
+43 121 3130

S$ 140+

Overall guest ratings

8.2/10 Excellent
based on 1,124 reviews

Review highlights

  • 9.2
  • 9.2
  • 9.1
  • 5.9

Good to know

  • Near city centre
  • Close to public transport
  • Friendly service

Nearby

    show all

    About

    The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,124 reviews
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.8 "88% thought it was clean."
      9.0 "90% said the bathroom was clean."
    • 9.2 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      9.4 "Near to public transport, according to 94%."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.6 "86% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.3 "Only 63% said the rooms were modern."
      5.5 "For 55%, maintenance was acceptable."
      6.0 "60% said the view was so-so."
      6.5 "65% thought the minibar was ok."
    • 5.9 "Internet is average."
    • 5.5 "Average comfort."
      7.0 "70% thought it was pleasantly quiet."
    • 5.1 "Average value."
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    Overall rating

    8.2 Excellent
    based on 854 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
      8.7 "87% thought it was clean."
    • 9.0 "Terrific location."
      9.2 "City centre within easy reach, said 92%."
      9.4 "Near to public transport, according to 94%."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 6.8 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.3 "Only 63% said the rooms were modern."
      5.6 "For 56%, maintenance was acceptable."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 5.5 "Average comfort."
      7.0 "70% thought it was pleasantly quiet."
    • 4.6 "Value below average."
      0.8 "92% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    based on 134 reviews
    • 9.3 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.5 "Near to public transport, according to 95%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
    • 5.6 "Average comfort."
    • 5.5 "Internet is average."
    • 5.2 "Average value."
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    Overall rating

    7.7 Good
    based on 56 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.8 "Vibe was decent."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.7 "Average value."
    • 5.4 "Average comfort."
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    Overall rating

    8.3 Excellent
    based on 78 reviews
    • 9.4 "Terrific location."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 6.6 "Rooms are ok."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.8 "Average comfort."
    • 4.8 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Near city centre"
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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