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Distance to city centre
|"The staff was great and friendly."||(in 14 reviews)|
|"Great place recommend to everyone."||(in 8 reviews)|
|"The thermal water was amazing."||(in 9 reviews)|
|"The jacuzzi required additional charges."||(in 3 reviews)|
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I’d say I loved everything about this hotel. Great location, excellent breakfast, amazing pool and spa. Our flat had a view towards the mountain so that made extra special. We also had a little kitchenette which was really handy for prepping snacks for our small child. Also the shuttle driver was extremely polite as he gave me a ride to and back from the ski zone.
It was a bit noisy in the evenings - felt like our neighbours were in our room :)
The hotel was clean and the staff was lovely and helpful. We appreciated the free shuttle to the gondola area in Bansko. Breakfast was good and we loved the soups and parlenka we had at the restaurant. We also enjoyed the private jacuzzi for couples for the extra 5 lev.
We were told about the indoor spa facilities but we didn’t know the outdoor pool was open year round until the day we left. It was probably just an oversight but it would have been nice to know as it’s prettier than the indoor pool.
Everything was great. I've been coming here for some time now. The water was warm, everything was clean and the staff was great. The meal was perfect as well.
The only thing I didn't like was the fact that the hotel is not dog-friendly. However, everything was great. No bad review or experience.
Restaurant food very good ,beds comfy clean
Member of staff in restaurant wasn’t friendly to us but to other guests smily and nice
The hot swimming pool and massaz were excellent
The buttons of steam bath were broken (but the steam bath works)
based on 361 reviews
Value for money
Policies vary by room type and provider.
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Most popular landmarks
- Bansko Ski Resort 7 km
- Dobrinishte Ski Resort 8.6 km
- Kutelo 15.3 km
- Vihren 16.3 km
- Chapel of the Holy Virgin 16.5 km
- Gazey 17.2 km
|Sofia Central Bus||93.6 km|