Good to know
|Distance to city centre||0.9 km|
|Distance to airport||4.9 km|
|"All smooth, excellent location!."||(in 167 reviews)|
|"Perfect location and excellent staff."||(in 92 reviews)|
|"very helpful staff, very clean hotel."||(in 24 reviews)|
|"No warm water in the shower."||(in 5 reviews)|
Time of year
Show reviews that mention
|bars and restaurants||in 65 reviews|
|bikes for free||in 8 reviews|
|bilbao||in 69 reviews|
|double bedroom||in 7 reviews|
|friendly staff||in 104 reviews|
|heart of the old town||in 37 reviews|
|hotel in old||in 54 reviews|
|location in the old||in 224 reviews|
|long way||in 4 reviews|
|lot of noise||in 15 reviews|
|shower cubicle||in 29 reviews|
|surrounded by lots||in 13 reviews|
Excellent breakfast. Well located for the Old Town and the nearest metro (Casco Viejo). Bars and restaurants are all close at hand and offer excellent value for money.
The hotel was good. It was located in the center of the Casco Viejo. The bathrooms were ok, but it was not as clean as we would have liked. All in all it was ok
No hotel did not have it's own parking. Had to walk 5 blocks to a public parking area. The bathrooms were not clean as good as we expected
Air con unit very dusty. Could do with a deep clean
Best loation .deserv more than 2 stars
You cant park in the old city but their are parking lots near by.
We are a group of 6 friends who booked 4 rooms 2 twins 2 singles. The two twins were at the front and the two singles were at the back. As there was no AC in the rooms we slept with balcony door slightly open and as a result there was a lot of noise during the night even footsteps seem to amplified up from the street into our room. So please bear that in mind when booking as of course our friends at the back were never disturbed. Our room was very clean but very green the walls and ceiling were all the same colour and there were no pictures to break up the monotony of it all. One point I noted was that the sealant and grouting was starting to discolour in the bathroom but it was only in a small area and not a real problem. The staff were excellent and very helpful we left our passports with them as there wasn't a safe in the room. Two of our party had the hotel breakfast which cost 7 euros as we hadn't booked before. They reported that it was the usual unlimited standard fare though nothing hot and as to be expected no decent tea or coffee. A much better quality of continental breakfast is available down the road at No 2, Charamel charges 4.15 for a choice of croissant proper coffee and orange juice, but it doesn't open till 8.00am. So if you want quantity and an early get away take the hotels offer. It should also be noted that the hotel has two bikes available for the use of the guests which is a great idea. So all in all a great hotel in an excellent position. Excellent value for money.
The only real negative was something I discovered on my return. I had booked the rooms in February and the hotel had insisted that I wouldn't be able to use the booking.com site offer of a free cancellation up to 24 hours before travel so if one of our party had cancelled we would still be liable. At no point was it made clear to me that they would also take full payment immediately which they did. My fault I didn't notice the transaction as I use another card for foreign travel as it has no extra charges and a very good exchange rate. So at the end of the stay I was presented with an invoice for all the rooms and the total seemed right from memory so I just accepted as there were no extras due to me. When I got home I examined the till slip the final total was in GBP and it stated that I had agreed not to use the Mastercard conversion process and I have no recourse against Mastercard for the currency conversion. So the hotel had done the conversion from euros into pounds and of course the rate was abysmal. I complained to the booking site and they agreed it was unfair and refunded me 30 euros which was very fair. So that spoiled my experience of the hotel but is not an indication of the staff just the management.
With a stay at Hotel Bilbao Jardines in Bilbao (Bilbao Old Town), you'll be steps from Santiago Cathedral and 14 minutes by foot from Zubizuri Bridge. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff.
based on 2,152 reviews
Things to know
- Friendly service
- Near city centre
Policies vary by room type and provider.
FAQs when booking at Hotel Bilbao Jardines
Where is Hotel Bilbao Jardines located?
Hotel Bilbao Jardines is located at Calle Jardines 9, 0.9 km from the centre of Bilbao. Teatro Arriaga is the closest landmark to Hotel Bilbao Jardines.
When is check-in time and check-out time at Hotel Bilbao Jardines?
Check-in time is 13:00 and check-out time is 12:00 at Hotel Bilbao Jardines.
Does Hotel Bilbao Jardines offer free Wi-Fi?
Yes, Hotel Bilbao Jardines offers free Wi-Fi.
Does Hotel Bilbao Jardines offer free parking?
No, Hotel Bilbao Jardines does not offer free parking.
Does Hotel Bilbao Jardines offer free airport shuttle service?
No, Hotel Bilbao Jardines does not offer free airport shuttle service.
How far is Hotel Bilbao Jardines from the airport?
Hotel Bilbao Jardines is 4.9 km from Bilbao. Hotel Bilbao Jardines is 44.8 km from Vitoria-Gasteiz.
Can you bring pets to Hotel Bilbao Jardines?
No, pets are not allowed at Hotel Bilbao Jardines.
Does Hotel Bilbao Jardines have a pool?
No, Hotel Bilbao Jardines does not have a pool on-site.
Reviews about Hotel Bilbao Jardines
Most popular landmarks
- Teatro Arriaga 134 m
- Santiago Cathedral 152 m
- Plaza Nueva 185 m
- Euskal Museoa Bilbao Museo Vasco 254 m
- Museo de Arqueología 257 m
- Mercado de la Ribera 309 m