Overview

Petit Palace Arana
Best Location

Bidebarrieta 2, 48005 Bilbao, Pais Vasco, Spain
+34 944 156 411

S$ 104+

Overall guest ratings

8.2/10 Excellent
based on 4,303 reviews

Review highlights

  • 9.3
  • 9.2
  • 5.8
  • 4.8

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Welcome to the official website of the Petit Palace Arana Bilbao Hotel: our charming hotel in Bilbao city centre. Located a few metres away from the Arriaga Theatre, between the old town and El Ensanche, this is the perfect place for families, couples and business travellers looking for comfort and elegance during their trips.

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    Petit Palace Arana

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 4,303 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 7.6 "Internet works."
      7.4 "74% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Average value."
    • 4.8 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      3.9 "61% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      2.7 "73% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      3.5 "65% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
      2.8 "72% said the bathroom was dirty."
      4.0 "60% thought the tv was sub-standard."
      4.4 "56% were disappointed with the minibar."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.4 "76% thought it was too noisy."
      3.5 "65% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
      3.3 "67% complained about the elevator."
    • 4.2 "Bar is not good."
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    Overall rating

    8.0 Good
    based on 2,969 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.0 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 5.4 "Average value."
    • 5.3 "Average cleanliness."
    • 4.0 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.2 "68% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      2.0 "80% had problems with the shower."
      2.3 "77% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      3.1 "69% criticized the small bathroom."
      2.5 "75% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
    • 3.7 "Not very comfortable."
      3.2 "68% said rooms were small."
      1.8 "82% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      3.1 "69% criticized the small bathroom."
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    Overall rating

    8.1 Excellent
    based on 817 reviews
    • 9.3 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 5.5 "Average value."
    • 4.6 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.7 "63% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      2.5 "75% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      3.3 "67% criticized the small bathroom."
    • 4.6 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.4 "Not very comfortable."
      3.7 "63% said rooms were small."
      2.4 "76% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      3.3 "67% criticized the small bathroom."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 516 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 9.4 "Terrific location."
    • 8.5 "Breakfast is good."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      3.9 "61% said rooms were small."
    • 4.4 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 4.2 "Rooms are not good."
      1.7 "83% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      2.8 "72% had problems with the shower."
      3.9 "61% said rooms were small."
      2.4 "76% found problems with the furniture."
      2.4 "For 76%, the rooms looked old."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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