Overview

Hotel Santa Cruz Cartagena

Calle de la Moneda 7-54, Cartagena 13001, Colombia
+57 5664 2649

S$ 68+

Overall guest ratings

7.4/10 Good
based on 577 reviews

Review highlights

  • 9.7
  • 8.4
  • 3.3
  • 3.1

Good to know

  • Nice balcony

Nearby

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    About

    Located just 3.2 mi (5.2 km) from the airport, Hotel Santa Cruz Cartagena offers drop-off service (available on request). Free perks include English breakfast daily and WiFi. Also, Puerta del Reloj and San Pedro Claver Church and Convent are within just a 10-minute walk.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 577 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.3 "Good value."
    • 5.2 "Breakfast is mediocre."
    • 3.3 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.3 "87% said rooms were small."
      1.4 "86% didn't like the uncomfortable beds."
      3.3 "67% said rooms were dirty."
      3.7 "63% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
      3.8 "62% thought the tv was sub-standard."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    • 2.4 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      1.4 "86% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    7.3 Good
    based on 317 reviews
    • 9.6 "Terrific location."
    • 8.4 "Good value."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.4 "Breakfast is mediocre."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      3.0 "70% complained about the bathroom."
      1.1 "89% said rooms were small."
      1.3 "87% didn't like the uncomfortable beds."
      2.3 "77% thought they were poorly maintained."
      3.8 "62% had problems with the shower."
    • 2.6 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      1.3 "87% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
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    Overall rating

    7.6 Good
    based on 178 reviews
    • 9.7 "Terrific location."
    • 8.6 "Good value."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      3.0 "70% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
    • 3.0 "Quite uncomfortable."
      4.4 "56% thought it was too noisy."

    Overall rating

    6.8 Good
    based on 80 reviews
    • 9.6 "Terrific location."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.0 "Breakfast is mediocre."
    • 3.2 "Awful rooms."
      1.1 "89% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
    • 2.4 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice balcony"
    data provided by TrustYou

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