Overview

Hotel Santa Cruz Cartagena

Calle de la Moneda 7-54, Cartagena 13001, Colombia
+57 5664 2649

S$ 67+

Overall guest ratings

7.5/10 Good
based on 529 reviews

Review highlights

  • 9.7
  • 8.3
  • 4.2
  • 3.8

Good to know

  • Friendly service

Nearby

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    About

    Located just 3.2 mi (5.2 km) from the airport, Hotel Santa Cruz Cartagena offers drop-off service (available on request). Free perks include English breakfast daily and WiFi. Also, Puerta del Reloj and San Pedro Claver Church and Convent are within just a 10-minute walk.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 529 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      1.3 "87% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      4.0 "Air conditioning was criticized by 60%."
      2.1 "79% thought they were poorly maintained."
      4.6 "54% had problems with the shower."
      3.3 "67% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      4.0 "Air conditioning was criticized by 60%."
      4.0 "60% thought it was too noisy."

    Overall rating

    7.4 Good
    based on 243 reviews
    • 9.7 "Terrific location."
    • 8.2 "Good value."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.0 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.3 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      4.0 "60% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.2 "Air conditioning was criticized by 58%."
      1.2 "88% said rooms were small."
    • 3.2 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      1.2 "88% said rooms were small."
      4.2 "Air conditioning was criticized by 58%."
    View all review categories

    Overall rating

    7.5 Good
    based on 179 reviews
    • 9.8 "Terrific location."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Good value."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."

    Overall rating

    6.8 Good
    based on 105 reviews
    • 9.7 "Terrific location."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.3 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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