Overview

Riu Palace Punta Cana Hotel

Playa de Arena Gorda, Punta Cana, Dominican Republic
+1 809 687 4242

S$ 259+

Overall guest ratings

7.8/10 Good
based on 1,118 reviews

Review highlights

  • 8.4
  • 7.9
  • 6.5
  • 4.6

Good to know

  • Clean hotel facilities

Nearby

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    About

    The Riu Palace Punta Cana is situated on a white-sand beach within the Riu Resort Complex. Guests have exchange privileges at 2 nearby sister properties.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • Hot tub
    • Restaurant
    • Playground
    • Business centre
    • Child-friendly
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Casino
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

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    Overall rating

    7.8 Good
    based on 1,118 reviews
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% said the recreation staff was great."
      7.2 "72% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      7.6 "Housekeeping was great, according to 76%."
      7.2 "72% were happy with the room service."
      8.8 "Lovely bar service, according to 88%."
    • 7.7 "Good breakfast."
    • 7.2 "Tasty food."
      7.6 "76% loved the menu selection."
      8.1 "81% loved the dining experience."
      8.9 "Yummy desserts, said 89%."
    • 7.0 "Good pool."
    • 6.5 "Bar is ok."
      5.4 "Alcoholic drinks were not bad, according to 54%."
    • 4.6 "Not very clean."
      3.2 "68% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.4 "76% didn't like the uncomfortable beds."
      1.4 "For 86%, the rooms looked old."
      3.6 "64% found problems with the furniture."
      4.4 "Air conditioning was criticized by 56%."
      3.8 "62% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      4.5 "55% thought the tv was sub-standard."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      2.4 "76% didn't like the uncomfortable beds."
      4.4 "Air conditioning was criticized by 56%."
      2.0 "80% thought it was too noisy."
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    Overall rating

    8.0 Good
    based on 760 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the recreation staff was great."
      7.5 "75% thought the service was very professional."
      9.4 "94% found the restaurant service to be one of the best."
      8.0 "Housekeeping was great, according to 80%."
    • 8.0 "Location is great."
    • 6.6 "Pool is mediocre."
    • 5.9 "Rooms are ok."
      5.6 "56% thought the minibar was ok."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 5.7 "Vibe was decent."
    • 5.4 "Average cleanliness."
    • 4.8 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
    • 4.3 "Internet is poor."
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    Overall rating

    6.7 Good
    based on 234 reviews
    • 8.7 "Location is great."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.1 "Good amenities."
      8.6 "86% found the grounds to be nice."
    • 7.0 "Good pool."
    • 4.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.7 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 3.7 "Not very comfortable."
      2.2 "78% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      2.2 "78% didn't like the uncomfortable beds."
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    Overall rating

    8.5 Excellent
    based on 122 reviews
    • 9.0 "Wonderful beach."
    • 8.3 "Location is great."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the recreation staff was great."
    • 7.5 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 7.4 "Tasty food."
    • 5.4 "Average cleanliness."
    • 4.8 "Rooms are not good."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou

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