Value for money
Distance to city centre
|"Clean and very friendly staff."||(in 4 reviews)|
|"Super clean, friendly staff, nice breakfast!"||(in 24 reviews)|
|"Location is best, very close to everything!"||(in 11 reviews)|
|"Couch/sofa-bed was very uncomfortable."||(in 8 reviews)|
|"Pool and hot tub."||(in 3 reviews)|
|"Pool and hot tub."||(in 3 reviews)|
|free breakfast||in 56 reviews|
|friendly staff||in 47 reviews|
|breakfast options||in 44 reviews|
|comfortable bed||in 35 reviews|
|great location||in 25 reviews|
|clean room||in 22 reviews|
|free parking||in 17 reviews|
|hot tub||in 14 reviews|
|milk or soy||in 12 reviews|
|pool only open||in 11 reviews|
|clean comfortable||in 4 reviews|
|door dings||in 3 reviews|
|real cream||in 3 reviews|
|room noisy||in 3 reviews|
|geometric||in 2 reviews|
This is a very nice hotel, above average for the three star rating is has online. We booked a large comfortable King room with a small balcony. The balcony is a nice addition, although the hotel does not provide any outdoor chairs for use on the balcony.
During this time of the Covid-19 pandemic, when we stayed there, the hotel's services were very limited. Although it was advertised as breakfast included, they are not serving any food, and the "pick up at the desk" breakfast was very disappointing.
The GM was willing to "upgrade" to a double queen. Room was nice: roomy, cool, nice bedding and bath.
The customer service was terrible.Leaky toilet in which I had to remove the lid and fix it every time we flushed-reported this to two cleaning staff members AND the GM-nothing was done. No cleaning for a four day stay. Never greeted by staff.
The General Manager was rude, inflexible and completely unprofessional.
Very clean, new hotel. Loved the rooms, the breakfast, the pool/hottub, and the proximity to West Cliff, Natural Bridges and UCSC's Coastal Science Center.
The location is perfect! Minutes from the university. The hot tub and pool are my favorite things to do there.
I believe I have stayed there 4 times and 3 of the 4 times there was no hot water in the morning. Just like this last visit. I have to go back in April, not sure if I will stay there.
It was a great newer option in the SC area. Clean, nice details and decor and furniture and a very comfortable bed. I woukd expect more stars than what they have been given.
I liked it all!
It was typical Marriott with clean comfortable rooms. Breakfast was good.
The location was not desirable.
The location was very close to the boardwalk, beaches, attractions, and dining. Hotel was quiet, not crazy busy, and the caliber of the guests and staff were to my liking. Hotel was clean and well maintained.
Slight attention to detail when cleaning was needed but it was NOT terrible by any means. Bathroom door needed to be wiped better. Continental breakfast could have had more options for vegetarians or people who don't eat a lot meat. Eggs weren't great.
Very new, updated and clean
It's a little bit towards the outskirts of the main part of Santa Cruz but the drive wasn't too bad and it kept us away from a lot of the riff raff that wanders around down there.
Comfortable spacious rooms and a great breakfast to start your day
Loved the staff and the environment there. Everyone was very friendly and complimentary breakfast was really nice!
The location wasnâ€™t the best but other than that it was great.
Convenient to West Side. Courteous staff.
The Fairfield Inn and Suites by Marriott Santa Cruz hotel offers family accommodations with an outdoor pool near Natural Bridges State Park. Situated in Westside Santa Cruz, this hotel is also close to Monterey Bay, Main Beach, the Santa Cruz Beach Boardwalk, the Surfing Museum, and Swift Street Courtyard. Guests can visit the Moore Creek Wildlife Preserve and Seymour Marine Discovery Center at Long Marine Laboratory, as well.
The Fairfield Inn and Suites offers 82 non-smoking guest rooms with a complimentary breakfast buffet and a terrace space for outdoor dining and relaxing. There is a 24-hour business center and a 24-hour fitness center at the hotel, which also offers 24/7 front desk services. Coffee and tea are provided in the breakfast/lobby area. Guests also enjoy free parking and complimentary hotel-wide WiFi. Free cribs are available and all guest rooms include a sofa bed for additional sleeping space.
Pets are not allowed at this hotel. Check-in time ends at 2 AM, so guests arriving after that time will have to wait until the next day to check-in. The hotel provides guest laundry facilities along with professional dry cleaning and laundry services. There is also a lobby lounge with a TV and plenty of seating. The hotel staff speaks English, Spanish, and French.
All of the guest rooms at this hotel include blackout curtains, air conditioning, an LCD TV with premium channels, a desk and phone, and a private bathroom with designer toiletries. Hypoallergenic bedding is available upon request.
based on 166 reviews
Value for money
Policies vary by room type and provider.
Guests with existing Fairfield Inn & Suites By Marriott Santa Cruz, Ca reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Fairfield Inn & Suites By Marriott Santa Cruz, Ca for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Fairfield Inn & Suites By Marriott Santa Cruz, Ca is located at 2956 Mission Street, 2.9 km from the centre of Santa Cruz. Natural Bridges State Park is the closest landmark to Fairfield Inn & Suites By Marriott Santa Cruz, Ca.
Check-in time is 15:00 and check-out time is 12:00 at Fairfield Inn & Suites By Marriott Santa Cruz, Ca.
Yes, Fairfield Inn & Suites By Marriott Santa Cruz, Ca offers free Wi-Fi.
No, Fairfield Inn & Suites By Marriott Santa Cruz, Ca does not offer free parking.
No, Fairfield Inn & Suites By Marriott Santa Cruz, Ca does not offer free airport shuttle service.
Fairfield Inn & Suites By Marriott Santa Cruz, Ca is 45.7 km from Monterey Regional. Fairfield Inn & Suites By Marriott Santa Cruz, Ca is 46.1 km from San Jose.
No, pets are not allowed at Fairfield Inn & Suites By Marriott Santa Cruz, Ca.
Yes, Fairfield Inn & Suites By Marriott Santa Cruz, Ca has a pool on-site.