Overview

Grand Hotel Tien Shan

Bogenbay Batyr Street 115/105, Almaty 050000, Kazakhstan
+7 727 244 9600

S$ 104+

Overall guest ratings

8.2/10 Excellent
based on 367 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.2
  • 3.9

Good to know

  • Clean rooms
  • Professional service
  • Comfortable beds

Nearby

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    About

    Grand Hotel Tien Shan offers an airport shuttle (available 24 hours) for KZT 5500 per vehicle one way. Guests can visit the spa to indulge in hot stone massages, body wraps, or body scrubs, and international cuisine is served at Restaurant Nauryz, which is open for breakfast, lunch, and dinner. 3 indoor pools and an indoor pool are other highlights at this upscale hotel, and rooms offer up nice touches like bathrobes and slippers.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 359 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 5.6 "Rooms are ok."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.6 "Value below average."
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    Overall rating

    8.4 Excellent
    based on 114 reviews
    • 9.3 "Terrific location."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Pool is good."
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 4.6 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.7 "Value below average."
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    Overall rating

    8.2 Excellent
    based on 17 reviews
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.5 "Rooms are ok."

    Overall rating

    7.7 Good
    based on 21 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 8.2 "Great service."
    • 5.6 "Rooms are ok."

    Overall rating

    8.1 Excellent
    based on 204 reviews
    • 9.7 "Terrific location."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "Excellent pool."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.3 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Professional service"
    "Comfortable beds"
    data provided by TrustYou

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