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Mount Royal Hotel

138 Banff Avenue, Banff, AB T1L 1A7, Canada
+1 403 762 3331

S$ 75+

Mon 5-12 Check in
Tue 6-12 Check out

Overall guest ratings

7.5/10 Good
based on 1,552 reviews

Review highlights

  • 9.1
  • 8.2
  • 4.7
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Mount Royal Hotel, you'll be centrally located in Banff, steps from Canada House Gallery and minutes from Canadian Ski Museum West. This eco-friendly hotel is close to Upper Hot Springs and Banff Gondola.

    Rooms

    Make yourself at home in one of the 135 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    After a day on the slopes, enjoy recreational amenities including a nightclub and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and ski storage.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Ski storage
    • Storage available
    • Business centre
    • Laundry facilities
    • Beauty salon
    • Night club
    • Ski shuttle
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,552 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
    • 4.2 "Not very comfortable."
    • 4.0 "Rooms are not good."
    • 3.8 "Bar is not good."
    • 3.7 "Not very clean."
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    Overall rating

    7.6 Good
    based on 1,055 reviews
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 3.9 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.7 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.6 "64% said rooms were small."
      3.4 "66% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      0.7 "93% were disappointed with the minibar."
      1.7 "83% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
      2.0 "For 80%, the rooms looked old."
      1.0 "90% said the bathroom was dirty."
      3.8 "62% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
    • 3.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.8 Good
    based on 372 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 5.5 "Breakfast is mediocre."
    • 3.9 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      3.7 "63% said rooms were small."
    • 3.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      2.0 "For 80%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      0.6 "94% were disappointed with the minibar."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.1 Good
    based on 31 reviews
    • 9.2 "Terrific location."
    • 8.2 "Great service."
      7.4 "74% said the reception staff was great."
    • 4.2 "Rooms are not good."

    Overall rating

    8.0 Good
    based on 93 reviews
    • 9.1 "Terrific location."
    • 8.3 "Good value."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 4.0 "Not very comfortable."
      2.8 "72% thought it was too noisy."
    • 3.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    Good to know
    "Friendly service"
    data provided by TrustYou

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