Overview

401 Inn

2950 Boundary Rd, Burnaby, BC V5M 3Z9, Canada
+1 604 438 3451

S$ 101+

Overall guest ratings

5.6/10 OK
based on 345 reviews

Review highlights

  • 8.7
  • 8.3
  • 4.1
  • 3.5

Nearby

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    About

    When you stay at The New 401 Inn, you'll be within a 15-minute drive of Pacific Coliseum and Metropolis at Metrotown. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Nice touches like Select Comfort beds with premium linens are offered up in all rooms, along with balconies and DVD players.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Free parking
    • Concierge service
    • Laundry facilities
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    5.6 OK
    based on 345 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.3 "Location is great."
      10.0 "Easily accessible by car, said 100%."
      9.1 "Near to public transport, according to 91%."
      10.0 "100% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 5.0 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.5 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      3.8 "62% said the bathroom was dirty."
    • 3.4 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      2.8 "For 72%, the rooms looked old."
      0.9 "91% thought the tv was sub-standard."
      3.6 "64% had problems with the shower."
      3.8 "62% said the bathroom was dirty."
      3.3 "67% didn't like the balcony."
      0.0 "Air conditioning was criticized by 100%."
    • 2.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    6.1 Good
    based on 155 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.9 "Good location."
    • 6.7 "Average value."
    • 4.4 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
    • 3.5 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      2.3 "For 77%, the rooms looked old."
      3.5 "65% complained about the bathroom."
    • 3.5 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 2.7 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    5.0 OK
    based on 86 reviews
    • 8.6 "Location is great."
    • 8.2 "Great service."
    • 4.2 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.6 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    4.6 OK
    based on 31 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 3.1 "Awful rooms."
    • 3.0 "Generally quite dirty."
      1.7 "83% thought it was rather dirty."

    Overall rating

    6.3 Good
    based on 72 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 6.9 "Average value."
    • 4.1 "Not very comfortable."
    • 3.2 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    • 2.9 "Awful rooms."
      3.3 "67% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
    data provided by TrustYou

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