Situated in the business district, this eco-friendly hotel is within 3 mi (5 km) of British Columbia Institute of Technology, Burnaby Hospital, and Canlan Ice Sports Burnaby 8 Rinks. Empire Fields and Hastings Racecourse are also within 3 mi (5 km).
Great bedsPros: Great for a family and the suite they put us in was very great. The sofa bed was separate from the main bedroom and so people who want privacy could stay there. It fit us very well. A little bar sink and full frig was excellent . Staff was highly accommodating and the girl at the front counter multitasked like you wouldn't believe. A great stay.
Pros: Rooms were a decent sizeCons: Not very organized didn't have reservation. Once they found it was ok
Pros: We were able to have guests in our room and not have to sit on the bed to visit. Quiet, clean and comfortable.Cons: We were NOT told at check in that we could get a $2.00 discount on the breakfast at that time. The waiter told us as we were getting our bill but there was no discount granted then. We found the restaurant to be very expensive.
Sounds and broken fixtures aplentyPros: Proximity to skytrainCons: Toilet float assembly not working, running too long, wasting water, sink stopper didn't work at all (pulled lever right out of the back when I pulled it up to fill the sink). There has to be minimal, if any, sound deadening between floors, I stayed at this hotel years ago on a fairly regular basis and would not stay there again.
I like the staff. They are friendly and helpful.Cons: Breakfast was not included with the price of our room. We have to go out to find our own food. The restaurant inside the hotel was very expensive for the quality and quantity of food ordered. We decided not to go back there for another meal. Slow service too.
over ratedPros: Clean room
Comfortable bedCons: No coffee in room
TV remote not working
beverage containers left on hallway window sills
stairwells were in need of cleaning and painting
Pros: the complimentary massageCons: VERY difficult to get from the airport to the hotel, and from the hotel to the cruiseline. When we asked for help, the staff did not offer assistance other than to say "I don't know".
Cons: Made the reservation. One hour later had my meetings changed. They would not allow me to change it by one night. Called the manager and left messages, no one would even return my call.
old but steady Pros: LocationCons: The place is tired and the staff - well . English is not their first language. The A/C was off most of the time so it was sticky from the time you entered the worn out elevator till you get into your 20 year old room. The 12 year old TV'S are the newest part of your stay.
Cons: Bath tub was gross, building was old, no tv in seating area
Pros: We stayed here for our trip to Mt Seymour. We got in at dinner time and there is a cactus club and Boston pizza right in front of the hotel. Also a tim hortons for our early morning drive to the mouton :) Our room was awsome for the price :)
Pros: Comfortable bed, very quiet hotel, no traffic noise that we could hear at night.Cons: Overall it is a good place to stay.