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Cons: Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.

Cons: Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian.

Cons: The food from Canada was very Canadian, but on the way back way more traditional chinese

Cons: Everything perfect

Cons: transfer process at airport cumbersome. Transfer gate was closed at airport so we need to exit airport and re enter from departure hall.

Cons: The flight was listed on the boards as leaving almost 2 hours late. We left to determine what was happening because we would miss our connection in Beijing if true. We had to go through security twice to do this. The flight was not changed to the correct time on the board until it was boarding for the scheduled time. Meanwhile we worried we would miss our next flight. HU7606 May 26, 2018. Very stressful.

Pros: crew service was good and friendly

Cons: baggage unloading was very slow.

Pros: Better than US airlines in service and comfort

Pros: Cathay pacific is the best airline

Cons: Nothing

Pros: The friendliness of the staff.

Cons: Seats are not exactly comfortable for a long flight

Cons: all except the seat - always delayed

Pros: Crew was amazing!!

Cons: The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas.

Pros: Great service

Cons: Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass.

Pros: Everything

Cons: More water

Pros: Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place.

Cons: Food selection was ehhh. Selection and quality of food flying into SK was a lot better.

Pros: Smooth ride. Slept most of the way

Cons: No charger ports for iPhone. Sound on the movie was broken and spotty so shut it off Boarding was fine but the line to get Into the gate area was long and erratic and was a combo of like 6 different gates

Pros: Friendly and helpful crew. Efficient check-in

Cons: Airplane food and overpriced extra baggage

Pros: Boarding was easy.

Cons: Food ! Tasteless and bald..

Cons: Luggage lost. Reported at the HK airport. The airport staff told me that no record of my luggage and filed a report for me.

Pros: Pricing

Cons: Planes not being delayed, causing us to miss our layovers.

Pros: Price and journey time

Cons: 1. Halt at Beijing (4.5hrs) was a bit too long 2. Boarding needs to be based on seat#/section#. Can't be single line for all passengers which creates chaos (people stand in 1 queue for almost an hour to board) 3. Meal option reserved/requested (hindu veg or indian veg) was not correctly honored.

Pros: Solid crew. Hot food. Pretty smooth.

Pros: The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job.

Cons: I didn’t like my seat we were next to the door so it was pretty old most of the time

Pros: Great customer services On time Clean Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank you

Cons: Bad airlinws. No respect of ppl waiting for chk in

Cons: Awful. No eng speaking staff. No check in line mamaged.

Cons: They did not let me on the plane due to my middle name not being on my passport. This have never happened to me before in all my years of travel. Worse yet, Kayak (JustFly) did not give me any refund or change my flight. It was "their policy." I will never use JustFly or China Eastern again.

Pros: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Pros: services offered by the cabin crews . It's a team looks which has been well trained which can be tasted in all details of their service to passengers . Smiles ,considerateness ,caring passengers' needs ,focusing on thir job all these merits can be found every where in the cabin . And none of their crew memmer was taking care or chatting about their personal affairs .Unfortunately which is easily can be found in most of airlines in China including those huge Chinee airlines comparing with SiChuan .It's a team deserves our respect.

Pros: The crew and the food.

Cons: On time

Cons: Again, crew with poor English. We got boarded and then it turned out we would not be able to fly for at least one more hour. So we set for an extra hour in this small airplane. Why did they board us?? It was better waiting in the airport.

Pros: Extra touches and super pleasant and courteous staff.

Pros: Crew

Cons: Delays

Pros: Crew

Cons: Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful

Pros: Generally good Flight was operated by Silk Air

Cons: Entertainment score is not meaningful because of the short flight time.

Pros: Crew was great.

Cons: We didn’t appreciate the delay.

Pros: On time flight

Cons: Food

Pros: Amazing crew!

Cons: Boarding, crowded, mob science no room and unorganized

Cons: Outstanding flight to Hawaii.

Cons: Food

Pros: The crew were very attentive. Lie down seat

Cons: A little outdated for Business class in comparison with other airlines however for the price i would say it's worth it.

Pros: bad middle seat - no advance seat selection available even 4 days in advance from kayak app and just fly website said link is broken. airchina website cannot find ticket. empty exit row seats not allocated upon request - airlines wanted $100 more for it. allocated randomly to others mid flight.

Cons: advance seat allocation at the time of booking.

Pros: Friendly and helpful crew. Efficient check-in

Cons: Airplane food and overpriced extra baggage

Pros: I hated the airline!

Cons: The food was terrible and the staff was not nice at all. Worst airline.

Pros: Absolutely nothing

Cons: Just a crappy experience. This airline is absolutely the worst. Spend a couple more dollars and fly Cathay or any other airline. I’m a 3 million miler and there’s no fare low enough for me to fly this dog airline again. Shame on Delta for partnering with them!

Pros: The food was delicious and of high quality. I enjoyed the entertainment selection. I flew business class. The flight attendants were excellent and gracious. I would fly China Eastern Airlines again.

Cons: Passengers making a connecting flight to Bangkok (BKK) at Nanjing (NKG) were gathered together, escorted through customs, to baggage claim, to the ticketing counter, and back through customs. One of the passenger had to call out each person from their passport. The process took 2 1/2 hours.

Pros: Very nice equipment A330. Service was very good and angle seats were acceptable in room amd comfort.

Cons: Plugin got power didnt work in my seat. Poor quality headphones and movies were average at best. My meal was terrible.

Pros: The crew and the food.

Cons: On time

Cons: Delayed. Bad food. No entertainment.

Pros: Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

Pros: Plane departed on time. There was food service and 2 beverage services.

Cons: long wait to get to our destination gate.

Cons: The food from Canada was very Canadian, but on the way back way more traditional chinese

Cons: Some of the courses in the dinner were excellent like the soup and appetizer. Other items were off, like the entree. Wine selection could improve.

Pros: The whole Experience was Amazing. From Comfortable Seat, Great Flight Crew, Tastey Food

Pros: We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark...

Cons: The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip...