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Pros: Amazing route! Nothin like the island hopper! Great crew. Economy plus seating worth it on this route

Cons: In flight entertainment should be upgraded to on demand

Pros: The staff was helpful

Cons: Better food

Cons: We could have had our non-stop flight that we booked. Air temp in cabin was cold and breezy

Pros: Boarded quickly and got into air fast.

Cons: Way behind schedule and virtually no snacks or drinks.

Cons: Baggage handling was poor

Pros: Service and food.

Pros: Everything and everyone are Good and Nice .

Cons: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks

Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: Nothing.

Cons: Add more entertainment. Add more food, keep the restrooms clean.

Pros: Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat.

Cons: Completely satisfied

Cons: No issues, overall good experience.

Pros: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.

Cons: Short flight; so there was no real in-flight entertainment. That's really alright though.

Pros: Upgraded to business class for free and service was amazing.

Pros: Just good overall. Beats any American carrier (which is not saying too much!).

Cons: Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!

Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..

Cons: How you guys gonna do for it ?

Pros: Comfy seats in United Polaris

Cons: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Pros: The crew was great! The seats are never comfortable on economy flights.

Pros: Business class upgrade

Cons: Sitting in window next time

Cons: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: This was my first time flying with China Eastern and I was very impressed. The plane was clean and comfortable. The crew was nice and it was overall a great experience. I would fly them again and recommend them to others.

Cons: Gate is crowded and no escalator only steps. No clear area for business class and its a fiasco boarding

Cons: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

Pros: Comfort as usual

Cons: No idea

Pros: New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen.

Pros: The cabin crew was so warm and friendly, always ready with a smile and eager to help.

Cons: Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks

Pros: ANA flights are always well run and good enough.

Cons: Their iphone applications could be smoother and more functional.

Pros: Dated entertainment on the inside televisions and some of the headphones and movies were hard to understand because of the audio quality. But the bottom line was I couldn’t find a cheaper flight for my trip and overall I look for savings and my airfare.

Cons: Customer service from the flight crew was pretty dry, my biggest complaint though was that there was very much stagnant air quality and no ventilation at HC location like I am normally a custom on most other planes.

Cons: Didn’t love having not having a jet bridge for boarding. Climbing up stairs to board is not ideal.

Pros: This was my first time flying with China Eastern and I was very impressed. The plane was clean and comfortable. The crew was nice and it was overall a great experience. I would fly them again and recommend them to others.

Cons: The plane stopped at an airport between Shanghai and Kunming, which was not shown in iteneray. I got off at this airport thinking I arrived in Kunming. . I was told that I have to check in again at Kunming. When I tried to check in again, there was only one person in the entire airport checking in passengers and she spoke no English. We finally figured out what had happened and barely made it back to the plane before it departed for Kunming.

Pros: Nothing. Absolutely nothing, it was completely horrible!!!

Cons: Everything was delayed by at least 1 hour. The flight delay was announced at 11pm the day of, but the passengers weren’t situated in a hotel until 3am. And the flight didn’t arrive until 11pm the next day!! A 15hr delay! And because I had a connecting flight, the delay made me have to spend ANOTHER extra night in the airport, AND never compensated me for the connecting flight ticket which I had to purchase another one of.

Cons: The time between arrival and departure for the connection flight was too short. Flight was missed. Will be making an official complaint. Why sell flight tickets with no time to transfer. Even before the flight, staff knew i would miss the flight. The sichuan airlines help desk just ignored me when i approached them with the missed flight document (in chinese) .Terrible! I had to book a hotel and another flight out of my own pocket for the airlines mistake.

Cons: Sichuan Airlines changed the flight time forward to 1525 from 1605 with no notice. The Flight was not posted on the departure board until it was time to check in leaving us confused as to whether the flight was going or cancelled.

Pros: Good cabin staff.

Cons: A bit cold. - Not an airline problem, but often when a flight comes through a chinese airport late, they will have the transfer path closed so you have to go out as if you want to leave their airport. The immigration officers then want you to apply for visa's and its hard to communicate that you are just wanting to connect to another flight. Maybe they need a procedure for that when a flight comes in late and they have closed the connecting path.

Pros: a very organized boarding and comfortable seats

Pros: nothing

Cons: It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Cons: Experienced no issues, overall good experience.

Pros: My flight was canceled but the ground crew was amazing I was really worried but China Eastern's ticket people were very professional! Highly recommend.

Cons: Have more flights!

Cons: Wish there were more English instructions spoken. It was mostly Thai and Chinese.

Pros: The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much.

Pros: Crew was very friendly

Cons: Food choice and more comfortable seats

Cons: No issues, overall good experience.

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: Flight, airplane, crews were Better than expected

Pros: Nothing

Cons: Worst airline

Pros: Crew was fine

Cons: My flight was delayed 2 hours

Pros: The attention and service provided by the aircraft

Cons: Nothing

Pros: The staff was helpful

Cons: Better food

Cons: Muy mal servicio, no dieron ni agua solo galletas vencidas ni una bebida, muy mala experiencia no recomiendo viajar en UNITED

Pros: My flight was canceled but the ground crew was amazing I was really worried but China Eastern's ticket people were very professional! Highly recommend.

Pros: Nothing. It was a bad experience.

Cons: They could have served food. They could have checked us in through to our final destination.

Pros: Nothing. It was a horrible experience.

Cons: They could have checked in our bags but didn't. They could have been more courteous. They could have checked us in through to our final destination (Seattle) but didn't. I will never fly China Eastern again.

Pros: Food.

Cons: Headphones were not provided.

Cons: Delay that caused us missing the connecting flight.

Cons: Only one mini bag of prezels for a 4 hrs flight. Only 5 movies to watch. Terrible experience!

Cons: This was a regional jet, and this flight segment was 3 hours. The seats seem to have a little more leg room than larger jets but much less cushioning, and the pitch/shape of the seat back was very uncomfortable. I could barely walk when we reached Houston.

Cons: Excellent