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Pros: Lots of room”for stuff”, so you aren’t digging in your attaché case all the time, almost like a desk area. We had eaten prior to departure so I asked to be served the meal later and they had no problem.

Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Pros: food, crew, comfort were Okay. In-flight entertainment could use more improvement -- probably more asian content or travel-related shows.

Cons: the 6-7 hour delay was handled very poorly -- lack of information; no airline manager so the answer all passengers received were "We are sorry but we aren't in a position to answer that." When asked about possible compensation, the ground crew answered "We'd have to wait until we reach Manila (which was at least 17 hours away)" -- This just made passengers more irritated and the ground crew were forced to call airport security. boarding very unorganized on our return flight.

Cons: Slow checking and too much time to wait

Pros: comfort is alright

Cons: no entertainment not even music

Pros: Non-stop flight.

Cons: About four hours before boarding, the gate assignment was changed from a comfortable gate with plenty of seats for passengers to another gate that was already occupied by another PAL flight that has not even boarded yet. So there were no place to sit down. Food can be so much better, especially the dessert. Crew didn't come across as happy with their job. When I asked for soda water, the serving stewardess didn't tell me that she'll give it later; she just proceeded to push the food cart, so I thought she didn't hear me since she didn't acknowledge my request. The bathroom was filthy!

Pros: Lovely crew, good amount of food and drink available.

Cons: Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.

Cons: Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.

Pros: Excellent customer service with every question

Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.

Pros: Excellent customer service

Cons: 15-20min delay to board

Pros: new airbus plane. great luggage bins

Cons: nothing

Pros: Arrived on time and smooth flight though it was completely full

Pros: The flight crew was very competent and welcoming.

Cons: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Cons: Flying from New York to Atlanta on business class there was no access to the lounge because I was not flying to Lima on the same day. I bought the whole international business ticket to Peru together, I don't understand why Delta consider my first portion not part of my international ticket!

Pros: Food is delicious and fresh

Cons: The inflight Entertainemnt is lacking. Shows are too old and few.

Cons: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.

Pros: On time, safe, standard service

Cons: The company cancelled my flight and threatened to recharge for the seats. Had to plead to keep the flight I PAID for. Unbelievable and I will not be booking again with either company or agency in the future.

Pros: The staff was nice

Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Pros: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.

Cons: Could not check in online because the system was down.

Pros: Service on Swiss Air is great!

Cons: No TSA checkin at Newark.

Cons: One hour delay. Last minute change of seats.

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Pros: food and service

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros: Getting off of the plane

Cons: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Pros: Arrived safely

Cons: Late arrival of aircraft. Mechanical problems with navigation able to get through that but took off one hour late. The usual.

Cons: The seats where very uncomfortable One of the bins would not close and flight attendant stressed out show frustration in front of the passangers

Pros: We arrived safely

Cons: The plane was only 3 seats across, one seat, aisle, two seats. Very tiny!

Pros: Cleanness, efficiency

Cons: The restrooms constant traffic and there are no participation’s or curtains to darken the lights and the constant interruptions

Pros: It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great.

Cons: Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again.

Pros: Same as my first flight

Cons: Same as my first flight, but the delay this time did not cause me to miss a connection as my travel terminated in Bangkok.

Pros: I was finally able to have a working TV. Crew was great again.

Pros: The plane made no unscheduled landings.

Cons: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.

Cons: got severe food poisoning from the airline food.

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Cons: Where are my bags ? So my bag was on the flight but it’s been 2 hours and no bag ? Talk about ruining the whole travel experience because after a 16 hour flights your bag isn’t here and no one seems to know what happened . So they have you waiting 2 hours diiddling yourself and no one has any information . Go China southern yeah ! NOT

Pros: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

Pros: The boarding was easy

Cons: My luggage was lost even when there was 4 hour layover. I have no clothes to wear.

Pros: seats are comfy fast boarding on time

Cons: not enough food

Pros: Plane departed on time. There was food service and 2 beverage services.

Cons: long wait to get to our destination gate.

Cons: I had to pack my laptop too much early - 15 minutes before we started descent. By other airlines it is possible to use it longer

Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

Cons: The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu

Pros: food, crew, comfort were Okay. In-flight entertainment could use more improvement -- probably more asian content or travel-related shows.

Cons: the 6-7 hour delay was handled very poorly -- lack of information; no airline manager so the answer all passengers received were "We are sorry but we aren't in a position to answer that." When asked about possible compensation, the ground crew answered "We'd have to wait until we reach Manila (which was at least 17 hours away)" -- This just made passengers more irritated and the ground crew were forced to call airport security. boarding very unorganized on our return flight.

Pros: Entertainment was good... boarding was good.

Cons: Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions.

Pros: comfort is alright

Cons: no entertainment not even music

Pros: Flight was smooth and short.

Cons: Price is a bit higher compare to other airlines

Pros: Excellent customer service

Cons: 15-20min delay to board

Pros: Excellent customer service with every question

Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.

Pros: Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants

Cons: Food can be better

Pros: Lovely crew, good amount of food and drink available.

Cons: Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.