Overview

Hôtel Mercure Caen Centre Port de Plaisance
Top City Hotel

1 rue de Courtonne, 14018 Caen, Lower Normandy, France
+33 2 31 47 24 24

S$ 131+

Overall guest ratings

8.0/10 Good
based on 771 reviews

Review highlights

  • 8.9
  • 8.7
  • 8.3
  • 5.1

Good to know

  • Friendly service

Nearby

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    About

    Located in the heart of Caen city center, overlooking the marina, the Mercure Caen Centre hotel is the ideal base from which to visit the D-Day sites and the Caen Memorial. This air-conditioned establishment provides a peaceful atmosphere by offering modern, comfortable rooms and a fitness room. Relax with a drink in our lounge bar. For business or for a few days of relaxation, this Mercure hotel is perfectly suited to your needs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Airport shuttle (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 771 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.4 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.1 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
      6.2 "62% considered the lobby entrance to be so-so."
    • 4.6 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
      4.8 "52% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    8.1 Excellent
    based on 693 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 5.1 "Vibe was decent."
      6.6 "Only 66% thought, the hotel was stylish."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.6 "Only 56% said rooms were big enough."
      5.4 "Only 54% said rooms were clean enough."
      5.2 "52% thought the bathroom was big enough."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    7.5 Good
    based on 15 reviews
    • 8.9 "Location is great."
    • 8.5 "Breakfast is good."

    Overall rating

    8.0 Good
    based on 61 reviews
    • 9.0 "Terrific location."
    • 8.6 "Great service."
    • 8.3 "Breakfast is good."
    • 5.9 "Average comfort."
    • 4.7 "Rooms are not good."
      3.8 "62% complained about the bathroom."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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