Medan hotels

Medan hotels

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Low season October
High season November
  Average price (weeknight): S$ 82
  Average price (weekend night): S$ 70

cheapest month to stay

79%

expected price decrease

most expensive time to stay

11%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Medan hotels

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JW Marriott Hotel Medan - Medan - Building
1
9.2 Excellent (5,441 reviews)
S$ 104+
Overview Reviews
Refined luxury awaits you at JW Marriott Hotel Medan. Ideally situated in the city's central business district, our hotel holds the distinction of being Medan's first and only 5-star International hotel, providing a memorable setting for business and leisure travel. Each room and suite is intuitively designed with features like plush bedding, modern technology and scenic views of the Medan skyline. Maintain your fitness with a workout in the 24 hour on-site gym or a majestic swim in our outdoor infinity pool. Savor delicious cuisines and signature drinks at our on-site restaurants, or relax in our Executive Lounge featuring a 180-degree view of Medan city. Our hotel showcases the largest pillar-free ballroom in Medan, as well as 10 more intimate venues for your next meeting or social event. While you're here, take time to explore local historical or culinary sites such as Istana Maimoon, Tjong A Fie, Grand Mosque and Merdeka Walk. Plan your 5-star escape in Indonesia at JW Marriott Hotel Medan.
9.5 Excellent
Pros: We really loved our room equipped with all things you need. Feel luxurious as well. Very good view from our room (24th floor). Reasonable price for Marriott! We tried the massage from the spa and it was really good. I think Marriott Spa is well-known to have really good quality. A bit pricey than standard price, but it was worth it (esp after promo discount!)
Cons: We asked our shoes to be polished but we didn't think they did a good job, tbh. I know it is a complimentary, but still I expected some high standard from Marriott.
10.0 Excellent
Pros: One of the best hotels in Medan. Mariott exceeded all expectations and comfort. From the staff to all the facilities of the hotel, was tremendously good. There was so much attention to detail and would recommend this hotel for a stay.
Cons: N/A
10.0 Excellent
Pros: Amazing place
Cons: Nothing
6.8 Good
Pros: Room, cleanliness, dinner and breakfast.
Cons: The checkin process. Only 2 staff were attending the guests. Then they took us to an other checkin counter only to join another queue. Halfway through our stay our door keys did not work anymore. I would not expect this kind of issues from this type hotel.
9.5 Excellent
Pros: Friendly staff and excellent room.
10.0 Excellent
Pros: I have been staying in this hotel many years and many times..the standard always been high..especially at The Buffet Breakfast and Dinner. The food taste really good and so many varieties. The quality and services from the Restaurant Team always outstanding..especial Chef Iskandar, Chef Perdi, Chef Andreas , and Table staff : Dedy C, Ilham and Adji...Thank you so much ..you all make our stay special everytime we stayed in JW Marriot Medan..you all are the trully customer centric people..who sincerely service your clients... I strongly recommend the restaurant to stay if you visit medan.
Cons: The receptionist at front desk need to be trained on how to handle guest better, especially at check in process.
10.0 Excellent
Pros: I have been staying in this hotel many years and many times..the standard always been high..especially at The Buffet Breakfast and Dinner. The food taste really good and so many varieties. The quality and services from the Restaurant Team always outstanding..especial Chef Iskandar, Chef Perdi, Chef Andreas , and Table staff : Dedy C, Ilham and Adji...Thank you so much ..you all make our stay special everytime we stayed in JW Marriot Medan..you all are the trully customer centric people..who sincerely service your clients... I strongly recommend the restaurant to stay if you visit medan.
Cons: I rarely experience good check in process and receptionist. That need to be improved alot. The staff need to be trained to give their good smile to the guest.
10.0 Excellent
Pros: Great! The stay at this hotel was perfect, the hotel was clean the staff was very friendly. I will definitely stay again.
10.0 Excellent
Pros: Modern, immaculate hotel. Staff were so welcoming and helpful.
10.0 Excellent
Pros: Nice big room, comfy bed and good security of the hotel. Friendly and helpful staffs. We enjoyed our stay.
9.3 Excellent
Pros: Great value for money. Friendly staff and a lot of food options.
Adimulia Hotel Medan - Medan - Building
2
9.1 Excellent (4,964 reviews)
S$ 97+
Overview Reviews
With a stay at Adimulia Hotel Medan in Medan, you'll be a 4-minute walk from Sun Plaza and within a 5-minute drive of Medan Mall. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
10.0 Excellent
Pros: The staffs are very friendly and very helpful. Room is extremely clean and comfortable. Swimming pool and gym is also very clean
Cons: I guess the variety of food can be improved slightly.
10.0 Excellent
Pros: Pristine, cheerful, friendly, soooo many chandeliers all sparkling like diamonds !!!
Cons: 1.) I did not like having to leave ! 2.) The puff pastries croissants and pain aux chocolat cooked too crisp.
3.5 Mediocre
Pros: nothing
Cons: Receptionist very un professional Dirty cup and spoons
10.0 Excellent
Pros: As above
Cons: Nothing
8.3 Excellent
Pros: The breakfast and the room was excelent.
Cons: One thing that make us sad for one week stay there is oneday we want swim with family and that we have one person more, they wanna charged for 250.000 rupiah. That was 5pm and they gonna closed the pool at 6pm because they had wedding party there.
10.0 Excellent
Pros: Excellent and clean
9.3 Excellent
Pros: Kind and helpful staff. Clean, very well equiped,spacious rooms, great pool.
Cons: Grandious Sumatra Hotel used a lot by local high class. Perhaps some reflection of Sumatrian tradition would make this place more touchy.
9.3 Excellent
Pros: Toilets so big nd clean.. Bed so big, clean and comfort.. Aircond so cool.. Value for money
Cons: Nope
8.8 Excellent
Pros: Big room and bed
Cons: Hotel was infested with kids, kids friendly hotel and no space for breakfast. Had to wait for server to clear before there is a free table for breakfast. No place to have a proper swim as the pool was full of kids, not a lap pool but for those playing with water.
10.0 Excellent
Pros: The number of hanging crystal chandeliers exceeded DOZENS-----all sparkling clean like diamonds.
Cons: I RESENT Booking.com systems which have sent me several of these questionnaires for the same stay in this same hotel !!!
Radisson Medan - Medan - Building
3
9.1 Excellent (2,254 reviews)
S$ 56+
Overview Reviews
With a stay at Radisson Medan, you'll be centrally located in Medan, within a 5-minute drive of Medan Mall and Sun Plaza. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.
7.5 Good
Cons: Not give the receipt
7.5 Good
Pros: Hotel room comfortable and clean. Staff friendly and efficient. Convenient location and getting transportation was easy. Not far from good eating places. Good size swimming pool with pool for kids.
Cons: Noise from traffic could be heard clearly from my room. Shower head was only the large fixed overhead type with no smaller one with hose, which I found somewhat inconvenient.
8.3 Excellent
Pros: The gym is quite huge and fit for the purpose of doing some exercises
7.5 Good
Pros: The water flow from shower was very strong.
Cons: There is no hairdryer in the room and the water may splash out when taking a shower because there is no door in the shower area.
10.0 Excellent
Pros: everything
Cons: everything it’s good
9.3 Excellent
Pros: Staff- very helpful and friendly Hotel- clean n comfortable
Cons: The hotel only provide 1 lift
6.8 Good
Pros: The pillow and the mattress is really good
Cons: Booked the hotel through booking.com 1 month before the actual stay. Arrived at hotel 3.30pm but need to wait for 1 hour 30 minutes for room to be ready. When check in the room, the housekeeping came n asked whether we want them to mop the floor. Besides, there is water puddle in the shower. The junior suit is not the same with the photos provided by booking.com. Otherwise, the room is okay.
10.0 Excellent
Pros: Everything
10.0 Excellent
Pros: Clean, great bed, good value, good staff, great breakfast
Cons: Nothing
10.0 Excellent
Pros: Modern and new fittings. Quiet ambience
Cons: Room cleaning service was slow. Went out in the morning and back after lunch and the room was still not cleaned. Only came to clean the room at about 3pm
Overview Reviews
With a stay at Santika Premiere Dyandra Hotel & Convention - Medan, you'll be centrally located in Medan, within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
7.5 Good
Pros: Clean, friendly staff
Cons: Nothing
4.5 Okay
Pros: friendly staff and good location. modern design facility.
Cons: Wifi signal was very weak. Due to this, I could not use my mobile devices for all three days of my stay. My friends also suffered from the same trouble. Days without wifi connection were extremely frustrated. Also, my room was somehow beep noise, especially at the bed time, which also frustrated me. I will never stay at this hotel.
5.8 Okay
Cons: Please work on the shower room and the quality of the towel. Kindly ensure that the ground staffs are customer centric. The receptionist should be more efficient if there’s a line forming up.
9.5 Excellent
Pros: Staff were very nice and helpful. Felt safe and secure in the building and the food was just amazing and excellent!
Cons: Cant think of anything
5.8 Okay
Pros: N.A.
Cons: Better customer-focused attitude. Staffs were slow and could barely understand basic english. Could do better with the towels.
8.3 Excellent
Pros: Simple and clean
Cons: The aircond is not too convenient .
9.5 Excellent
Pros: Perfect location in the city centre. Hotel is full of life, full of people, what i really like. Very nice facilities, views from the room. Room was equipped ok, everything worked. Perfect value for the price, really recommend!
Cons: Water in the pool was seriously disgusting. I have never experienced this bad water, it was impossible to swim without a swimming goggles, the pool itself is nice but this destroyed the experience. Selection of breakfast after 9am is limited. The curtains in the room could be thicker to have complete dark in the room
9.5 Excellent
Pros: The staff were fabulous and the spa was good!
Cons: The price of a beer!
10.0 Excellent
Pros: breakfast that has a lot of variability, good taste. very kind and touching service.The location is close to town and it's very convenience to have a trip.
Cons: everything is good.
Cambridge Hotel Medan - Medan - Building
5
9.0 Excellent (2,759 reviews)
S$ 90+
Overview Reviews
With a stay at Cambridge Hotel Medan, you'll be centrally located in Medan, within a 5-minute drive of Medan Mall and Sun Plaza. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 13 meeting rooms available for events. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
9.5 Excellent
Pros: Location, bright room, the price. And they have excellent choices of breakfast
Cons: I really didnt like the toilet (though the whole bathroom is great)......it doesnt have bidet so it rather hard to adjust. At 2nd day, they didnt give me small towel like 1st day. Thats all.....overall I enjoy my stay.
8.0 Excellent
Pros: Great location next to the mall.
Cons: The staff spray too much refresherner.
7.5 Good
Pros: Good breakfast. Awesome view from the room. Nice and helpful personnel.
Cons: Nothing. Everything is ok on the average
9.5 Excellent
Pros: Location and its lts price
Cons: I have my credit card opened for IDR4.500.000 and asked the property to open the minibar. But turned out they didnt give me anything at the minibar so I got hungry at night and none to eat.
7.5 Good
Pros: Comfort, large room & best location.
10.0 Excellent
Pros: breakfast was awesome
Cons: nothing
8.0 Excellent
Pros: Good all rounder, big beds with comfortable mattresses and soft sheets, the small mall next to the hotel is a bonus, internet and Sat TV did actually worked
Cons: No much really, the only thing if I have to say something negative it will be the length of time room service dishes stay outside guest rooms, it doesn't look particularly nice.
10.0 Excellent
Pros: amazing hotel thank youuuu
6.8 Good
Pros: The location was great, This hotel was selected on its Star rating and its location. the Star rating very very over rated. The slow and unreliable lifts and management decisions that impact guests let this hotel down. Interaction with staff about what may categorized as difficult or embarrassing matters for them was handled professionally and to their credit. Breakfast facility until closed for maintenance was of above average standard. In room dining and laundry service was wonderful standard hotel has potential to be a 4.5 - 5 Star hotel with refurbishment. Read below.
Cons: The Star rating of this hotel is by no means a 4.5 or 5 so selection from internet available information is a very big trap. The hotel has numerous maintenance related issues that affect guest comfort and decisions that expose guests to heightened risk in a high rise hotel. The hotel had been affected by a resonance noise or similar which affected several floors and occurred between 5:30 am and upto 12:30am. Several complaints were made by self and I understand others. Whilst potentially difficult to locate such impacts on guests to have been an old issue is a sign of passive management and willingness to make problems be overcome. I had positive interaction with interested staff and Front office manager sharing technical experience that may help. A greater concern was that during my 15 day stay there were a series of issues regarding the lifts. Upon arrival all 3 lifts were operational. A sign appeared in the front of one indicating it was not available due to Maintenance. Its status hadn't changed when I left and no action of maintenance was observed. So the hotel was operating at a maximum of 66% lift capacity. One day last week upon entering the lobby a second lift was non operational and people were working on it. The third lift was being manually operated for guests by a staff member. This certainly caused thoughts of how guests would be inconvenienced or unable to exit the accommodation levels. One out of 3 lifts operational for a 240 room TBC??? more than 20 level hotel. Upon returning that evening the lift under repair was out of action and the third was a lift requiring manual operation by a standby staff member. ( I think it was explained it would not rise automatically but would come down ) Repairs had come to a standby. My thoughts of how to evacuate this hotel in such circumstance determined I didn't need heightened risk and left the hotel for my own security of peace and mind. The next day 2/3 lifts worked again.
Grand Mercure Maha Cipta Medan Angkasa - Medan - Building
6
8.9 Excellent (4,018 reviews)
S$ 61+
Overview Reviews
Located right in Medan's business and shopping district, the hotel is conveniently accessible for leisure and business. Approximately 39 km from the hotel, a 60 minutes drive away from Kuala Namu International Airport and walking distance from Train Station (Railink - Airport-to-City train). Unrivaled spacious rooms for everyone, equipped with complimentary WiFi and contemporary furnishing, luxurious bedding and flat-panel TV. Our Grand Ballroom can accommodate up to 1200 person.
3.3 Mediocre
Pros: Friendly security on front door
Cons: Staff who refused to believe I had booked a room with executive floor access Unapologetic reception staff when proved they had made a mistake A grand total of one sunbed for the whole swimming pool area Room not properly serviced - used bar of soap on my glass! Minibar consisted of one can of beer and two bottles of water - complained and a can of coke was added Chargeable mouthwash in minibar area already open
10.0 Excellent
Pros: Very comfortable place. The staff was really friendly and helpful. Unfortunately I needed a doctor later in the evening and the receptionist did everything she could to help us. A doctor came and later when we needed a car to go to the hospital it was arranged really smoothly. The breakfast is really good.
Cons: Nothing wrong with this hotel!
7.5 Good
Pros: Good price
Cons: Should helping international customer have money changer.
8.3 Excellent
Pros: I mostly like the room it's comfortable
6.3 Good
Pros: Location of the Hotel was very good with easy access to the City. The breakfast was good combination of local and continental food. The staff was courteous.
Cons: When I checked in the Hotel room, I found there was no towels in bathroom. I called the housekeeping twice and was responded after 2-3 hours. The room key provided was only one whereas in all other city hotels, we are provided with another back-up key. The Television was with very bad reception.
9.5 Excellent
Pros: The rooms were clean and spacious. This hotel was a comfortable stay following a gruelling trek in Aech.
Cons: The food at the restaurant wasn't the best. I ordered a pasta hoping it would bring some comforts of home. It didn't. The chocolate cake was dry. But also I shouldn't have expected them to do western food.
7.5 Good
Pros: Price for per night is okay to consider.
Cons: The bathroom is old. Shower head is dirty. Flashing system for the toilet is faulty, taps are faulty.
6.8 Good
Pros: Strategic location, clean, good amenities in the room.
Cons: The staff were not accommodating.
10.0 Excellent
Pros: They have good breakfast
Cons: Booked for king sized bed... But what i got was 2 single beds... And they never inform or reconfirm with me earlier
Aryaduta Medan - Medan - Building
7
8.8 Excellent (3,906 reviews)
S$ 82+
Overview Reviews
With a stay at Aryaduta Medan, you'll be centrally located in Medan, within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
7.5 Good
Pros: breakfast was just excellent. very big spread.staff is always ready to help you and guide you.
9.3 Excellent
Pros: Nice pool Very clean Staff is Nice and are willing too help Overall just very Nice! Would recommand!
Cons: Breakfast is expensive
5.0 Okay
Cons: The reception service is very poor like no star hotel
5.8 Okay
Pros: Location
Cons: Room size Design Comfort Cleanliness
8.3 Excellent
Pros: The pool!!! And the staff were all very kind!!
Cons: The towels were really old and over-used. Time to invest in some new ones.
10.0 Excellent
Pros: Almost everything!
Cons: 1) No internet at the entrance ground floor 2) Lobby is at 4th floor
10.0 Excellent
Pros: The room is beautiful, the staff is really nice. The breakfast is what we loved the most. And the pool looks really nice.
8.3 Excellent
Pros: Clean swimming pool.
Cons: I have to pay for parking.
9.5 Excellent
Pros: Facilities food the staff and value for money is outstanding
Four Points by Sheraton Medan - Medan - Building
8
8.8 Excellent (3,556 reviews)
S$ 74+
Overview Reviews
Treat yourself to the upscale amenities and superb services at Four Points By Sheraton Medan. Situated in the heart of the business district, but close to residential areas and attractions, our four-star hotel is an ideal choice for every traveler. Nearby, you'll find historical religious and cultural sites, including Royal Maimun Palace, the Great Mosque of Medan, Sri Mariamman temple and Rahmat International Wildlife Museum and Galler. Within our hotel, you'll discover modern rooms and suites with complimentary Wi-Fi and pampering products. Sample delicious international cuisine at our restaurant or sip cocktails in our lounge. Enjoy our relaxing amenities, from our spa, pool and gym to daily activities designed to keep families entertained. If a business or social event brings you to Medan, our extensive venues, custom catering and exceptional service set the scene for impressive gatherings. Whether staying with us for work or vacation, we look forward to seeing you at our hotel in Medan, Indonesia.
10.0 Excellent
Pros: Everything good
Cons: No comment
8.3 Excellent
Pros: Nice room. Friendly staff. Good environment
Cons: Nice room. But the hotel a bit far from medan town
8.8 Excellent
Pros: Quiet and comfort
Cons: I got a room without any scenery outside the window.
10.0 Excellent
Pros: Swimming pool very large and water warm Staff very friendly and helpful. Excellent breskfast.
Cons: All Ok
10.0 Excellent
Pros: Cleanliness and facilities is good Staff friendly too
7.0 Good
Pros: Food Presentation, Staff around the hotel and the lounge
Cons: There’s flood in front of the hotel property especially while heavy rain. It’s annoying to have an access to hotel entry
9.5 Excellent
Pros: Excellent breakfast Helpful staff Great service Wonderful pool
Cons: Little bit noisy on lower floors due to busy road at front of hotel
9.3 Excellent
Pros: good location and breakfast.
8.8 Excellent
Pros: Staff, food(breakfast), lounge(onyx bar).
Cons: The room shower was not high pressure and its 90% hot water and 10% cold water. The USB plug beside the bed was not working. Overall I willing to stay here again.
6.3 Good
Pros: Locations
Cons: Food and bavarage to much costly.
Hotel Deli River - Medan - Building
9
8.8 Excellent (330 reviews)
S$ 76+
Overview Reviews
When you stay at Hotel Deli River in Medan, you'll be on the riverwalk, within a 15-minute drive of Sun Plaza and Medan Mall. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. For a surcharge, guests may use a shuttle from the airport to the hotel (available on request) and a ferry terminal shuttle.
10.0 Excellent
Pros: Beautiful and quiet location. Great staff and restaurant! Will definitely return.
9.3 Excellent
Pros: Good
Cons: Good
2.5 Mediocre
Cons: Too spartan n AC is not cold enough for this huge room
10.0 Excellent
Pros: I had a very nice stay in Hotel Deli River. Really serviceminded and friendly staff, great atmosfere in Omlandia Restaurant and very deliscious and variated dishes. Relaxing pool-area and the cabin was clean and comfy. See you next time I'm in Medan.
10.0 Excellent
Pros: The views wonderfulBreakfast great,meals not as good as I expected.The staff very helpful and friendly.
Cons: As I said,the meals were not so great.
9.3 Excellent
Pros: There was so much room and the pool was gorgeous, nice and relaxing
8.8 Excellent
Pros: Lovely hotel outside of Medan in lush, tropical setting. Nice pool with pool-service, open air restaurant with great good selection and nice buffet breakfast. Staff are welcoming and friendly, beds allowed for a solid 13 hour good sleep after our long flight.
7.0 Good
Pros: Beautiful setting, extremely clean
9.5 Excellent
Pros: The grounds of this hotel are absolutely beautiful, and the bungalows have lots of European character. The staff are super friendly, helpful and attentive We only stayed one night, but I would not hesitate to book this place again. We really enjoyed our stay.
10.0 Excellent
Pros: The food was amazing the views stunning and the staff so helpful.
Cons: Nothing
Emerald Garden International Hotel - Medan - Building
10
8.7 Excellent (2,397 reviews)
S$ 60+
Overview Reviews
With a stay at Emerald Garden International Hotel in Medan, you'll be a 4-minute drive from Sun Plaza and 7 minutes from Medan Mall. Planning an event in Medan? This hotel has facilities measuring 8780 square feet (816 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
9.5 Excellent
Pros: The Receptionists were very helpful and cheerful
Cons: The toilet blown in the last Dao of my stay
7.5 Good
Pros: Staff are friendly
Cons: Room look old style
9.3 Excellent
Pros: the bed and pillow2 are very comfortable
Cons: the location which don't have any convenient store serounding
10.0 Excellent
Pros: The hotel is really nice within inner-area of the hotel itself but outside the hotel isn’t really a good area
9.3 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Exceptional hotel. Very friendly staff. Great value for money. Restaurant is wonderful. Quiet location. Everybody efficient. Our son caught the flu and the staff helped us find a good health clinic. Breakfast was outstanding...
7.5 Good
Pros: Basic hotel, okay breakfast lots of Indonesian food. Old but functional gym facilities.
Cons: Unfortunately, the pool was not very clean.
7.5 Good
Pros: Reasonably good spread of breakfast and tasty.
Cons: Lift access swipe card slow response.Reas
7.5 Good
Pros: many variety of breakfast, they should make name tag for each food in the buffet
Cons: please renovated the fitness center the room key did not work properly
favehotel S. Parman Medan - Medan - Building
11
8.7 Excellent (1,915 reviews)
S$ 49+
Overview Reviews
With a stay at favehotel S. Parman Medan in Medan, you'll be within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Medan? This hotel has facilities measuring 3767 square feet (350 square meters), including a conference center. Free self parking is available onsite.
10.0 Excellent
Pros: Environment, location and also the staff
Cons: Nothing
6.3 Good
Pros: The staff was incredibly friendly and helpful and the breakfast was delicious.
Cons: While the hotel looked pretty, everything was a bit musty. The room wasn’t as clean as it could’ve been and everything had an off smell.
7.5 Good
Pros: staff and food
Cons: nothing
10.0 Excellent
Pros: The hotel has a central location. The staff was extremely helpful and allowed us to use their Grab accounts to get us transport. They also organised a great driver for us for our further trip through Sumatra. Breakfast was abundant from an asian point of view,
Cons: The breakfast cathers to asian tastes or maybe I should adjust my taste.
6.8 Good
Pros: the property was clean and comfortable.
Cons: the checking in process resulted in an argument. we have booked for 7 rooms and almost each of us were assigned to different floors. we were not happy being apart like this. one of the lady staff was quite rude in telling us only these rooms are available. the manager then helped to put us all in the same floor.
6.3 Good
Pros: I like the cleanliness, location
Cons: I am very disappointed with the room aircond, I was not able to sleep because it was so hot. Temp 17 degree and highest fan set does not make the room cooler. I told the house keeping but not sure what did they do.
6.8 Good
Pros: All staff so friendly good job..
Cons: Room very to smelly for non smoking room.. aircond not so cold..
8.8 Excellent
Pros: Very good breakfast, location is a little far from eateries but GrabCar solved it all.
Cons: None
8.0 Excellent
Pros: Comfortable beds and pillow Clean rooms Powerful shower Tasty breakfast
Cons: Nothing
9.3 Excellent
Pros: Nice room. friendly staff good service .
Cons: Nothing
ibis Styles Medan Pattimura - Medan - Bedroom
12
8.7 Excellent (1,582 reviews)
S$ 47+
Overview Reviews
With a stay at ibis Styles Medan Pattimura in Medan, you'll be within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
6.3 Good
Pros: I like the location
Cons: Not enough parking and only 1 lift working
7.0 Good
Pros: Clean and new hotel. Good breakfast. Nice personel
Cons: The location was not really good. Lots of noise from the road. Not really touristic area.
8.8 Excellent
Pros: Friendly staff, helped us out when I had to stay at the hospital unexpectedly.
Cons: Nothing much really. Breakfast might be a bit limited in choice for some?
8.8 Excellent
Pros: Polite staff, clean room
Cons: Breakfast less attractive compared to my last visit
8.3 Excellent
Pros: The facilities. But maybe in the future .just my suggest have bathub inside the room
Cons: The room so neat.and cozy of course.it feels like go home
9.3 Excellent
Pros: The bed is comfortable, pretty design, have a kind of channel which is pretty interesting to watch
Cons: It has too much of the mirror which kind of disturbing
8.0 Excellent
Pros: Peaceful
Cons: The pillow...
7.5 Good
Pros: Staff were extremely helpful and attentive
Cons: Only one elevator working, and no enough tables in dining area... so busy
8.3 Excellent
Pros: clean and comfortable room, value for money
Cons: Too many kids and lift is not working well
Karibia Boutique Hotel - Medan - Building
13
8.6 Excellent (2,909 reviews)
S$ 74+
Overview Reviews
When you stay at Karibia Boutique Hotel in Medan, you'll be in the business district, within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
9.5 Excellent
Pros: Near to Mall and many restaurant
Cons: Parking area too small.
4.5 Okay
Pros: Good Location
7.0 Good
Pros: Distance to train station, and very centrally located. Staff are generally friendly and helpful.
Cons: I opted for a non-smoking room, but I was given a smoking room, though they offered to give me smoke spray treatment. Airconditioning unit has dirty stains all over it - it seems to require cleaning. Both pillows provided are too high for my preference.
4.3 Okay
Pros: Location, staff
Cons: Didn't expect a room labeled as superior to be a small, windowless, musty room with damp peeling wallpaper. Felt it was well overpriced.
10.0 Excellent
Pros: Location is good.Staffs are nice.
9.3 Excellent
Pros: I like the staff smiles, from front door to conceige to desk. When I called them due to power point not working , they came to my room almost immediately. I was surprised.
9.3 Excellent
Pros: Location is very good for a business trip, just next to the railway station, which connects with the airport. Recommended to stay, the service and staff are nice too
6.8 Good
Pros: strategic location
Cons: room too narrow
7.5 Good
Pros: clean
Cons: nothing
Hotel Polonia - Medan - Building
14
8.5 Excellent (3,140 reviews)
S$ 50+
Overview Reviews
When you stay at Hotel Polonia in Medan, you'll be in the business district, within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
8.0 Excellent
Cons: Non
8.3 Excellent
Pros: Your front office staff were excellent especially Amalia. Straight 5 stars!!!
Cons: There were no floor mats and should maybe have more pillows for the comfortable bed
8.3 Excellent
Pros: good and comfortable
Cons: hospitality
6.8 Good
Pros: The staffs are very friendly.
Cons: The room is not properly clean, especially the toilet area. The furnitures are a bit weared off.
6.8 Good
Pros: The breakfast was good but, more of local food apart from the bread, butter & jam. Should consider organise more international varieties. The locan is good, neat & clean too.
Cons: I was trying to reach the property through email / booking.com to check & ask for a Airport pick-up but, there was no response after sending many communications. Reached the hotel at 1 pm but, the front office staff asked me to wait until 2 pm to check-in :(
8.0 Excellent
Pros: Room is clean and staff is friendly.
Cons: The Air Conditioner its not cold, the Hot Water on the bathroom its not hot enough.
7.5 Good
Cons: Sometimes poor wifi signal
9.3 Excellent
Pros: The staff at the front desk were very friendly and helpful.
Cons: Most dishes at the breakfast buffet were a little oily for me .
7.0 Good
Pros: Bed was comfy. Sheets and pillow cases were clean. Hot water worked.
Cons: Woke up to 5 little cockroaches in the sink and 4 in the bathtub. The spa outright refused to give me a receipt.
8.0 Excellent
Pros: The surrounding green
Cons: Lift slow....the carpet at 6 th floor where i stay smell unpleasant
Hermes Palace Hotel Medan - Medan - Bedroom
15
8.5 Excellent (1,771 reviews)
S$ 58+
Overview Reviews
When you stay at Hermes Palace Hotel Medan in Medan, you'll be near the airport, within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Medan? This hotel has facilities measuring 2981 square feet (277 square meters), including conference space. A train station pick-up service is provided at no charge (available on request), and free valet parking is available onsite.
8.3 Excellent
Cons: Wifi to slow
5.8 Okay
Pros: Staff all helpful. Free shuttle to airport train station. Breakfast was good but pitched towards Indonesians Some good food places near to hotel.
Cons: Bed pillow was a rock. No hand towels in bathroom. TV channels mostly snow over the picture. Dining area in penthouse really needs a serious refurbishment and made Non Smoking.
7.0 Good
Pros: The location and staffs
Cons: The food
7.5 Good
Pros: Breakfast
Cons: Only 2 pillows...should have extra pillow...no tissue in the room, just in the toilet
6.8 Good
Pros: Good location. Nice floor-to-ceiling windows (if you ask for an executive room). Rooftop restaurant. Breakfast - good range of Indonesian food, but limited selection for non-locals.
Cons: Air con worked, but not powerful enough so the room never really got cold. Standard rooms are tired and have tiny windows - make sure you get an executive room.
7.5 Good
Pros: Good value hotel. Room was cool and clean. Restaurant on the top floor had an impressive view and a really wide assortment for breakfast. Location is close to the touristy things. Just a proper formal hotel for a really good price.
Cons: The top floor restaurant was really hot already early in the morning. We had to move 3 times to find a spot that was do-able.
5.5 Okay
Cons: We booked for 4 nights via booking.com. On the 3rd day we were invited to travel to lake toba for a night. On return to hotel the next day we found our room door was ajar. Later we realised our room card was not functiining and had to be reset. No explanation or apology come forth from the hotel management and our complain was busy side by the frontdesk. On security point i shall never return to this hotel.
10.0 Excellent
Pros: Every this was excellent. One of the best hotel in medan. The best thing is its location.
Cons: Only flaw that i have found in this hotel is the entrance.the slope to take baggage is very steap
10.0 Excellent
Pros: Service and fiew
Cons: Nothing
8.5 Excellent
Pros: Great location, spacious room, attentive front staff
Hotel Danau Toba International - Medan - Building
16
8.4 Excellent (4,267 reviews)
S$ 61+
Overview
When you stay at Hotel Danau Toba International in Medan, you'll be in the business district, within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Swiss-Belinn Medan - Medan - Bedroom
17
8.4 Excellent (3,543 reviews)
S$ 49+
Overview Reviews
A stay at Swiss-Belinn Medan places you in the heart of Medan, within a 5-minute drive of Tjong A Fie's Mansion and Vihara Borobudur. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
7.5 Good
Pros: The location.... Very convenient.. Near to eating places n not far away from malls
Cons: It's a bit old... Require refurbishment
8.0 Excellent
Pros: interior design
Cons: aircond inside the room does not working with the indicated temperature
7.5 Good
Pros: good location nice
Cons: hotspot. wifi weak car parking space small
9.3 Excellent
Pros: Had no issue even when I checked in very late at 10pm, and was upgraded to deluxe room without any charges. The staffs are helpful.
8.0 Excellent
Pros: The area
Cons: Slow Wifi
10.0 Excellent
Pros: Good place to stay
6.3 Good
Pros: The location was good
Cons: I don't know exactly, but surely I don't like the interior of my room that fully- furnished with black colour dominantly.
8.3 Excellent
Pros: Location
Cons: Room design is too simple
7.0 Good
Cons: The room still had unpleasant smell
7.0 Good
Pros: Near with food stall
d'Primahotel Medan - Medan - Building
18
8.4 Excellent (1,546 reviews)
S$ 42+
Overview Reviews
With a stay at d'primahotel Medan in Medan, you'll be within a 10-minute drive of Medan Mall and Sun Plaza. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
8.0 Excellent
Pros: Strategic location
Cons: Noisy from the train
7.5 Good
Pros: Good surrounding.
9.3 Excellent
Pros: -Strategic location -The bed and pillows are very comfortable.
8.0 Excellent
Pros: The staff are excellent. They're warm, keen, professional, efficient, friendly from reception, to housekeeping to security. All the good things.
Cons: It's a little bit tatty and frayed. Mouldy patches and scuff marks here and there. Some delightful person had spat phlegm on the wall, some time ago and it was still there
9.3 Excellent
Pros: Lovely staff Very convenient to transport, Merdeka Walk, Centrepoint Mall
Cons: Some rooms get train noise
5.5 Okay
Pros: Nothing much
Cons: The breakfast has nothing much to offer. The wifi is not functioning sometime. The room light switch location is bad.
9.5 Excellent
Pros: So convenient for train taxis and mall
Cons: Breakfast choice could have been more extensive
10.0 Excellent
Pros: Front desk. First impression matters. Splendid greatness of beauty.
7.5 Good
Pros: Location
Cons: Room is very small and a bit smelly
8.0 Excellent
Pros: The location is great, across from Lapangan Merdeka and right above the train station. The staff really stand out for their friendly and warm professionalism and efficiency. The bed is uber comfortable with generous pillows.
Cons: The bathroom is so poorly designed you have to sit sideways on the toilet, the little package of toiletries is wasteful and unnecessary and could be given on request only. I'm not sure what is in the dispensers on the wall in the shower, labelled shampoo and soap. They're both the same and leave skin dry. One sachet of 3 in 1 coffee is poor in an international hotel. The power points and sockets are hidden under bedside units and you have to get down on your knees to access them. The included breakfast gets you the bare minimum, watery coffee and a croissant at Starbucks in the station precinct. It's starting to feel shabby, the kettle is broken and bodged back together, cigarette burns on furniture and the smell of stale smoke, scuff marks, cracks in the wall etc. Security is poor, with easy access from the street or station to any floor via lift.
Grand Kanaya Hotel - Medan - Building
19
8.4 Excellent (589 reviews)
S$ 50+
Overview Reviews
With a stay at Grand Kanaya Hotel in Medan, you'll be a 4-minute drive from Sun Plaza and 8 minutes from Medan Mall. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
8.8 Excellent
Pros: Direct conversation between the hotel manager and myself. Timely room servicing.
Cons: Shower area drainage, no shower door, air vent screen needs sanitizing and limited western style meal options on the room service menu.
3.3 Mediocre
Pros: None
Cons: Smell of cigarette smoke in non smoking room, old, dirty and dusty carpet, dusty bed cover, old toilet
7.5 Good
Pros: the staff helpful and friendly
4.3 Okay
Pros: Location of the hotel.
Cons: There is so many ticks (kutu) on the bed on the second nigth. It was happend 2.30am
4.5 Okay
Pros: The staff was friendly enough, though far from the most expedient.
Cons: They gave us a smoking room when we asked for a non-smoking room. The room was too hot and the air conditioning couldn’t cool it down. There was a live centipede in the toilet. It was dirty.
5.8 Okay
Pros: Location
Cons: Shower pane not in good condition and water choked both at the shower and washing basin
6.3 Good
Pros: I liked the plush pillows and the fluffy towels.
Cons: The shower drain really could use some improvement. The bed sheet + pillow covers need to be replaced with new ones that are free from eternal stains. The staff really must inform guests who are checking-in regarding the unusable wifi instead of giving them the password only to tell the guests, later on, that it's been out of service for some time. Old furniture in the room, the lobby, everywhere. I guess it's just an old hotel.
8.0 Excellent
Pros: Location, quiet, family hotel.
Cons: Breakfast not so good compared to other hotels I stayed with cheaper cost. Bad cover looks not so clean.
Garuda Plaza Hotel - Medan - Building
20
8.3 Excellent (2,948 reviews)
S$ 57+
Overview Reviews
With a stay at Garuda Plaza Hotel, you'll be centrally located in Medan, within a 5-minute drive of Sun Plaza and Medan Mall. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Medan? This hotel has facilities measuring 23250 square feet (2160 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.0 Good
Pros: The location
8.0 Excellent
Pros: No breakfast. Cheated by booking.com
Cons: Booking.com cheat on my breakfast. The last 2 trips (pls check) including breakfast with the same rate. But this time no breakfast. Loyalty doesnt pay............
8.0 Excellent
Pros: The place for smokers
Cons: Food for sahur very limited. Eventhough 60 thousand rupiah per person, should be xtra continental bfast.
8.0 Excellent
Pros: The room was spacious for the amount of money paid. It thought it would be smaller. The service exceeded my expectations.
Cons: WiFi kept on disconnecting by itself.
7.5 Good
Pros: Mini Fridge in the room.
Cons: Couldn't get needle and thread from hotel to sew my torn pants.
3.8 Mediocre
Pros: Nothing
Cons: Old hotel Poor service
6.8 Good
Cons: there was not a lot of toilettpaper, no handwashpaper
5.8 Okay
Cons: Need more maintenance