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Brookside

Brook Lane, Chester, United Kingdom
+44 124 438 1943

S$ 113+

Sun 4-12 Check in
Mon 5-12 Check out

Overall guest ratings

8.1/10 Excellent
based on 1,097 reviews

Review highlights

  • 9.4
  • 8.9
  • 8.7
  • 4.5

Good to know

  • Near city centre
  • Friendly service

Nearby

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,097 reviews
    • 9.4 "World class service."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
    • 8.2 "Very good internet connection."
    • 7.7 "Tasty food."
    • 4.5 "Rooms are not good."
    • 3.6 "Not very comfortable."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 899 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.5 "Location is great."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.0 "Very good internet connection."
    • 4.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      4.1 "59% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      3.3 "For 67%, the rooms looked old."
      4.4 "56% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
      2.9 "71% found problems with the furniture."
      1.9 "81% criticized the small bathroom."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      1.9 "81% criticized the small bathroom."

    Overall rating

    8.1 Excellent
    based on 98 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      9.3 "City centre within easy reach, said 93%."
    • 8.4 "Good value."
    • 4.3 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      1.7 "83% said rooms were small."
    • 3.4 "Not very comfortable."
      1.7 "83% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."

    Overall rating

    7.5 Good
    based on 10 reviews
    • 9.5 "World class service."

    Overall rating

    8.0 Good
    based on 87 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.7 "Breakfast is good."
    • 8.2 "Very good internet connection."
    • 7.7 "Good vibe."
    • 4.5 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
      3.3 "67% had problems with the shower."
      1.7 "83% thought they were poorly maintained."
    • 3.6 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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