Overview

Chateau de Chine Hotel Hualien
Top Family Hotel

2 Yunghsing Road, Hualien City 970, Taiwan
+886 3823 5388

S$ 85+

Overall guest ratings

8.5/10 Excellent
based on 1,986 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.8
  • 5.3

Good to know

  • Professional service
  • Pleasant hotel grounds
  • Nice kids facilities
  • Friendly service

Nearby

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    About

    Chateau de Chine Hotel Hualien is just 3.3 mi (5.4 km) from the airport and offers a free shuttle at scheduled times. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. An outdoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs, bathrobes, and pillowtop beds with premium linens.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Storage available
    • Facilities for disabled guests
    • Golf
    • Tennis
    • Coffee shop
    • Steam room
    • Child-friendly
    • Free airport shuttle
    • Free Internet
    • Train station shuttle
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 1,986 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      9.7 "97% were happy with the shuttle service."
      8.9 "Management was excellent, said 89%."
    • 8.9 "Amenities are good."
      9.6 "96% found the grounds to be nice."
      9.6 "96% loved the facilities for kids."
      8.2 "82% thought the building was wonderful."
      8.6 "86% enjoyed the lobby entrance."
    • 8.8 "Breakfast is good."
    • 6.5 "Location is acceptable."
    • 6.0 "Pool is mediocre."
    • 5.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.0 "Internet is average."
    • 4.5 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.0 "Air conditioning was criticized by 80%."
      0.8 "92% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    based on 417 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 9.0 "Excellent amenities."
      8.5 "85% thought the building was wonderful."
    • 8.5 "Breakfast is good."
    • 6.6 "Location is acceptable."
    • 5.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      0.9 "91% criticized the small bathroom."

    Overall rating

    8.7 Excellent
    based on 1,509 reviews
    • 9.2 "Excellent amenities."
      9.7 "97% found the grounds to be nice."
      9.8 "98% loved the facilities for kids."
      8.4 "84% thought the building was wonderful."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.6 "96% were happy with the shuttle service."
    • 8.8 "Breakfast is good."
    • 6.3 "Pool is mediocre."
    • 6.3 "Location is acceptable."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.6 "64% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      0.3 "For 97%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
    • 3.9 "Not very comfortable."
      3.6 "64% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      0.8 "92% criticized the small bathroom."
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    Overall rating

    8.3 Excellent
    based on 19 reviews
    • 9.0 "Excellent breakfast."

    Overall rating

    8.0 Good
    based on 39 reviews
    • 9.1 "World class service."
    • 8.8 "Breakfast is good."
    • 5.5 "Rooms are ok."
    • 4.9 "Not very comfortable."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    "Nice kids facilities"
    "Friendly service"
    data provided by TrustYou
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