Overview

The Capital 20 West

20 West Road South, 2146 Johannesburg, Gauteng, South Africa
+27 112 909 600

S$ 116+

Overall guest ratings

8.3/10 Excellent
based on 1,706 reviews

Review highlights

  • 9.3
  • 7.8
  • 7.7
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Sandton Convention Centre and Sandton City Mall, The Capital 20 West offers an airport shuttle (available 24 hours) for ZAR 450 per vehicle. Guests can take a dip in the outdoor pool or grab a bite to eat at The Veranda, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer iPod docks and LCD TVs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Free parking
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,706 reviews
    • 9.3 "Terrific location."
      7.3 "Great parking, according to 73%."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good breakfast."
      8.5 "85% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.1 "81% were happy with the shuttle service."
      7.1 "71% found the restaurant service to be one of the best."
      10.0 "Hotel security was great, thought 100%."
      10.0 "Management was excellent, said 100%."
      7.8 "78% were happy with the room service."
    • 6.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.3 "Only 63% said rooms were big enough."
      5.3 "Beds were acceptable for 53%."
    • 4.6 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
    • 2.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.7 "Bar is disappointing."
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    Overall rating

    8.2 Excellent
    based on 870 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.0 "Terrific location."
      7.7 "Great parking, according to 77%."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% were happy with the shuttle service."
      10.0 "Hotel security was great, thought 100%."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
      5.3 "Beds were acceptable for 53%."
    • 4.3 "Not very comfortable."
      1.7 "83% thought it was too noisy."
    • 2.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 204 reviews
    • 9.3 "Terrific location."
    • 7.5 "Good breakfast."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.1 "Good cleanliness."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.1 "Only 61% said rooms were big enough."
    • 4.4 "Not very comfortable."
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    Overall rating

    7.8 Good
    based on 17 reviews
    • 7.7 "Good service."
    • 6.2 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 614 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.4 "Terrific location."
    • 8.0 "Breakfast is good."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.0 "80% were happy with the shuttle service."
      8.5 "85% were happy with the room service."
    • 6.8 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.1 "Beds were acceptable for 51%."
      6.7 "Only 67% said rooms were big enough."
    • 4.8 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 2.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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