Overview

Ambassador Hotel & Conference Centre

1550 Princess St, Kingston, ON, Canada
+1 613 548 3605

S$ 96+

Overall guest ratings

7.5/10 Good
based on 1,672 reviews

Review highlights

  • 8.9
  • 8.3
  • 6.8
  • 5.4

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    About

    Bring the family when you stay at Ambassador Hotel & Conference Centre in Kingston and have fun at the free water park. After hanging out at the water park or indoor pool, guests can grab a bite to eat at JMs Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms offer room service and free WiFi.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Laundry facilities
    • Child pool
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,797 reviews
    • 8.9 "Location is great."
      9.0 "Great parking, according to 90%."
      10.0 "100% thought parking was inexpensive."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.8 "Pool is mediocre."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.9 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
      5.2 "Only 52% thought the shower was ok."
    • 3.7 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
      4.3 "57% didn't like the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 664 reviews
    • 8.5 "Location is great."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.2 "High comfort."
      7.9 "79% said the beds were comfortable."
    • 6.9 "Pool is mediocre."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
      5.2 "Only 52% thought the shower was ok."
    • 3.6 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 898 reviews
    • 8.6 "Location is great."
      8.8 "Great parking, according to 88%."
      10.0 "100% thought parking was inexpensive."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.3 "Pool is mediocre."
    • 5.6 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      1.7 "83% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      2.8 "72% were unhappy with the view."
      1.3 "Air conditioning was criticized by 87%."
      2.7 "For 73%, the rooms looked old."
      1.1 "89% were disappointed with the minibar."
    • 3.7 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 2.9 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    based on 89 reviews
    • 8.9 "Location is great."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.6 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.3 "Only 63% said rooms were big enough."
    • 3.8 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    based on 143 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 7.5 "High value."
    • 6.7 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 6.3 "Pool is mediocre."
    • 6.2 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.1 "Only 61% said rooms were big enough."
    • 3.3 "Vibe wasn't good."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    carpet dirty old
    kingston
    cheerful and helpful staff
    water park
    updated equipment
    loved the water park
    received our request
    rust in our bath tub
    heat lamp
    hash brown
    pool and sauna
    great for this time of the year
    west tower

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