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Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

Pros: Seat was super comfortable and crew is great

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

Pros: I finally got to where I needed to be.

Cons: Try be get there on time and not have to delay from original schedule for 5 hours.

Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Cons: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

Pros: Entertainment options were excellent. Lots of choice. Staff were friendly.

Cons: Flight attendants need to come around more often to offer water or other beverages because dehydration is such an issue on a 16+ hour flight. In addition, we boarded on time at 1:00 for a 1:45am flight but did not leave the gate until 4:00am. This jeopardized my connection in Manila.

Pros: More organized boarding via buses

Cons: flight was delayed by 1hr 13mins.

Pros: The crew is all right helpful.

Cons: The flight time keep on changing:(

Pros: Crew attitude

Cons: Onboard WiFi with streaming IFE service or install seatback IFE systems. On-time departure.

Pros: The crew was amazing - so helpful and so accommodating

Cons: I experienced a long delay and got stuck sitting in plane got another 2 hours after boarding before we could take off

Pros: Crew members, especially Cooper Pan, were excellent, friendly, thorough, accommodating. I felt like a special customer on this flight! Food was very good, and I appreciated the options of different meals. Also very little turbulence. Thank you, Air China!

Pros: The flight arrive on time. The airline did all they could to accommodate late passengers and even held back about 10 minutes because of the long lines at customs. Despite holding back they still manage to get us to our destination on time.

Cons: The entertainment was lacking severely however since this was a Sunday morning 7 AM departure most everyone on the plane slept so it was not an issue.

Pros: The crew was very nice

Cons: Nothing

Pros: first flight was cancelled: second flight was 4 hours late so I did not get on it because I would miss connections and any later flight would put into Kiev at 1 AM... thus 3 nights with no sleep. I then cancelled.

Cons: first cancellation was understandable but everything after that was a fiasco including waiting 11 hours in Customer Service line to rebook cancelled flight.

Cons: All I have to say is 2 HOURS LATE!

Cons: Check in was slow, I had to pay $130 for 4lbs of overweight bag, $200 to change a flight, they screwed up the first change and almost charged $200 more until I asked them to review the “quality assurance” call, the flight was delayed because they had to find a new crew, and again because of a part.

Pros: Pilot kept us informed throughout the flight.

Cons: Onboard services.

Pros: The crew was good.

Cons: Poor planning on having the connection in terminals far apart from each other.

Pros: Excellent seats, excellent and friendly service:)

Pros: amazong

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.

Cons: Better food

Cons: Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie.

Pros: The crew is amazing.

Cons: The quality of the food could be better.

Cons: No milk available.

Cons: Always need more room

Cons: delays, delays yuck

Cons: Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick.

Pros: Was very much on time, quick flight and boarding.

Cons: Entertainment

Pros: seat not very comfortable

Cons: too crowded

Pros: CREWS WERE FRIENDLY/FOOD WAS GOOD

Cons: for a long flight seat could have been a bit bigger.

Pros: Great boarding system and all crews were attentive and polite.

Cons: more sauce on the meat.

Pros: Friendly Professionalism Promptness

Cons: FA’s distributed food but never came back. Also didn’t collect used containers until flight was in decent stage. They were generally unavailable unless you rang the FA button(which I never do)

Cons: I have read many negative things about China eastern and experienced changes and delays with flights from them.. However my flight experiences with them this time was positive. Food is not gourmet, but I am traveling economy.

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Cons: Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home.

Pros: Food was unusually good for airplane food

Cons: Leg room

Pros: Blanks were comfy, staff very friendly and the food was tasty

Cons: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Pros: Standard

Cons: Food/drinks extra cost, seat was broken and uncomfortable. Flight delayed and caused me to miss my int’l connection.

Cons: The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving.

Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Pros: Crew was helpful and friendly in every way.

Cons: Seats are definitely made for smaller sized Asians.

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.

Pros: Ground staff and flight attendants service

Cons: Install seatback IFE or at least provide WiFi to access streaming content/movies/music/e-zines

Pros: The crew was friendly and polite. Cannot complain. The seat in Premium Economy was better than expected. Certainly worth the upgrade.

Cons: The food was good but could have been better. I don't really know what to normally expect. The cloth napkins and metal flatware were certainly appreciated.

Pros: Nothing

Cons: Seats could have been a lot more comfy

Pros: Decent seat, plane was clean enough

Cons: Delayed by an hour, food was terrible