Organized boarding process, superb food, lovely crew, even arrived early!
This flight was even more crowded that Singapore to Taipei, an extra row of seats and an additional 4th seat in the middle made it extremely crowded. No leg room, no width for room. Terribly uncomfortable flight. The food was disgusting. We will never fly EVA Air again.
Aircraft was late getting to the gate - probably due to weather. We left the gate one hour late and had to wait another hour since we lost our slot in the takeoff queue. Our box was very wet and was falling apart when we got to Clark. It appears that luggage was exposed to weather in TPE while waiting to be loaded. Crew, however, handled the delay well and was able to provide planned service.
Movie selection was not as good as recent flights I've taken (EVA and other airlines).
Very smooth flight. Superb crew, great food and service. Slept most of the way. Excellent airline.
The boarding was organized and efficient. The crew was very thoughtful and did not wake me up when meals were served. I was totally exhausted after 2 weeks of vacation with a tour group. So sleep was more important to me. The crew just left me a sticker telling me that food had been served and if I woke up hungry to contact the crew. I did have the last meal scheduled on board. Food was very mediocre. The scrambled egg and minced meat were too salty. The porridge was passable. I was disappointed because I have high expectations of food from Taiwan. I thought EVA being a Taiwan based airline would have served its customers better tasting food.
delayed and the cabin crew was like trainees.. a bit careless and not so pleasing to their job
Crew's attitude can be better. I asked one crew member to help to put carry on baggage into overhead bin, but he was not willing to help. I needed help because my height is short. His attitude was bad.
I think the business class service has declined as compared to how it was years ago. I am not a fan of the hello kitty graphics. Boarding was long and not well organized. The lounge in Taipei was not very good, the food was very poor. Did not live up to many international business class lounges.
EVA Air flight from Wien to Taipei is good, but the on-ground service to arrival gate is bad.
Most relaxing long distance flight I have been on. And I have flown on many.
I would like to commend the staff from this flight. They all looked happy and I can tell they love what they are doing and constantly smiling while serving the passengers. Special mention to the guy FA in our section. I did not get his name but he is so far the best F.A I have ever encountered!
Didn't like on this return inbound flights (from Hong Kong to Vancouver) Outbound to the Hong Kong was good.
I was ordered vegetarian food, but didn't services to me :(
Staff very friendly and helpful Everything was clean and most important on time Unfortunately let down by the quality of the food Would be very happy to use them again
Liked that I could pick my seat and have a special meal without an extra charge. Luggage is reasonable for overseas trip. What could have been better is boarding and leaving on time.
Staff is friendly, great variety of entertainment, check in a little messy but due to people not listening. Overall a pleasant experience. Would use again in the future.
It felt like a new plane. Decent leg room in economy, food was fine, and the plane didn’t feel super dry and uncomfortable.
Better training to have qualified crews and services. My flight was from around 12 midnight Friday Taipei to Vancouver. After two hours first meal (2:00 Am -8:00 ) no crew available for even asking for some water. I was even willing to pay for water. For breakfast after 8 hours the only drink was tea and coffee no water or juice.
3 of the 4 flights had delays despite the weather being fine, but still managed to make all connections
Very bad. Flight got delayed and missed my transfer flight twice. Had to stay overnight in Hong Kong and the next flight booked was also delayed.i had the worst experience flying from Singapore to San Francisco. Lots of delays and rerouting.
The flight attendants were very helpful, efficient and courteous in helping everyone!
one hour transit not good. cathay pacific is not helpful at all
First time tying out business class with this airline, hat a disappointment, never returning. We didn’t get the meal as requested from Singapore to HKG flight. While meals served connecting flight, crew takes meal order based off passenger membership status by giving the. Priority selection of meals. It was a battle, plain disappointment, not worth the hype, price, class as categorized/ advertised
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
Overall pretty good experience. It would be nice to have caught the attendants even they were flying down the aisle with snacks, and if they could cater to multiple dietary restrictions (bland and no lactose. The customer service chat is a bad experience), but otherwise no complaints.
Better. I took an aisle seat this time. Although the overheard compartment above the seat ahead of me kept opening up during flight.
Flight was delayed at the last minute for six hours. Instead of delaying it to a normal hour, they moved it to 10 pm to essentially make it a redeye. There was no compensation or benefit offered for this inconvenience. Once on the plane, Inpaid for WiFi twice with both times it not working because of a “weak WiFi signal”, according to the flight attendants. They also chose the farther possible gates in both airports from the entrance/exit, even though they were one of the few active flights left so late in the evening. Overall it was pretty horrible.
I have a Peanut Allergy and the Steward staff were very accommodating in ensuring my safety as my allergy is life threatening. Very professional and so vested in their profession.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
Qatar Airways is an excellent service provider. The crew members were attentive and helpful. The aircraft was very clean. This was the longest leg of our journey, so it would have been nice to have more leg room for comfort. We appreciated the crew's service of four hot meals to all of us during this long flight. Also, it was helpful that the crew asked us to keep the window shades down for the entire journey, allowing the environment to get lots of rest during the trip. For families traveling with little children, this was helpful to them to keep them settled.
In the business class it was everything wonderful. However in the economy is a hell. BTW. When I asked to search for tickets, I ordered business and I was offered options with economy, that was not clear in the order, so I could've acted faster to rectify it.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
Nothing to complain. The staff and flight was good especially the seats which was better compared than the cloth ones on Qatar airways
The flight was operated by IndiGo and not Qatar, which is a budget airline from India. Nevertheless, the flight was uneventful.
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
Better service is needed. I booked for Qatar but I was switched to American way after I bought my tickets.
INDIGO connection is extremely bad.. will never book QATAR flight with Indigo connection.. I spend more money on Qatar flight to get better service but Indigo connection is worst than local flights
Plane was clean, bathrooms were clean. Staff were very polite. Coming from Air India it was a welcome change.
Its a long flight. Please provide free wifi as soon as long ts not interfering with aircraft data.
It’s a good airline. Polite service and good communication.
The trip was very smooth; the seat was quite comfortable, and the food was excellent and tasty.
We ran into trouble in Montreal. Exited the plane and Air Canada was excellent getting everyone quickly to their destinations. I give Air Canada a 100%.
The flight from Vancouver to Victoria is a fun little hop. The crew are friendly and helpful.
The food was awful. It had more than 2 hours delay. It was too expensive
Bluetooth to use earphones with the onboard entertainment system failed. WiFi worked at least.
I was notified 8 hours before that my flight was cancelled due to mechanical issues and they would let me know when they put me on a new flight. Didn’t hear back for 6 hours and was never notified and had to log into the app to find out I was put on a new flight. First time flying with air Canada and won’t fly with them again.
My entertainment system was not working for the entire trip. I notified the flight attendant but nothing was changed. I did not get chance to have any movie for entertainment for the entire 13 hrs trip.
Air Canada changed this flight from July 6th to July 16th without sending ANY notification. This was not discovered until arrival at the airport. We then had to spend 6 hours on the phone with JustFly to get rebooked on a different airline. No explanation given.
Our Air Canada connecting flight to LAX was 45 minutes late which meant we could not make our flight from LAX to Aspen. Therefore we had to pay another $800 to get different flights so we would be home that day. So sick of late flights. Why have a schedule if you never abide by it?
