Novotel Lille Centre Grand-Place

Central location. Comfortable beds in good-sized rooms.

The common areas were a bit small.

Good clean hotel, modern and in a good location.

Let down by the breakfast. Not enough seating and not enough staff to replenish the buffet.

Good location close to the centre and to the shops. Comfortable and quiet room. Excellent WiFi throughout. It is more of a budget hotel or one for short business trips but more of a three star standard not the four star I expected.

The amenities in the room are basic. I have stayed in many four star hotels and this is not of a four star standard. Small paper cups and flimsy plastic glasses in the rooms. Had to keep asking for things to be restocked. I agree with the other reviews- there is a strange smell when turning on the taps and shower. The breakfast was ok. I didn’t expect to fry the eggs myself or heat the waffles myself. No boiled eggs. It was adequate but not to a four star standard. However the bar staff and the reception team were helpful .