Overview

Grand Hyatt Melbourne
Top Business Hotel

123 Collins Street, Melbourne, VIC 3000, Australia
+61 396 571 234

S$ 238+

Overall guest ratings

8.9/10 Excellent
based on 2,913 reviews

Review highlights

  • 9.6
  • 8.7
  • 8.6
  • 6.5

Good to know

  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    Grand Hyatt Melbourne is the city centre of luxury, located on prestigious Collins Street and perfectly positioned in the heart of Melbourne’s business, fashion, dining and theatre scene. Renowned for 5-star service and facilities, the hotel’s offering is unrivalled and includes 550 guest rooms, spectacular upper and lower lobbies, Collins Kitchen restaurant, ru-co bar, City Club – Australia’s largest hotel gym open 24 hours, and an innovative premium events venue – the residence.

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    Hyatt

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Gift shop
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 2,913 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
      9.8 "Easily accessible by car, said 98%."
      9.1 "91% thought it was easy to get to the train station."
    • 8.7 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.0 "80% said the concierge service was amazing."
      7.1 "71% said the booking process went smoothly."
    • 8.5 "Breakfast is good."
    • 7.9 "Tasty food."
      8.6 "86% loved the menu selection."
      7.4 "Yummy desserts, said 74%."
      7.2 "72% enjoyed the side dishes."
      7.9 "Beef and steak dishes were excellent, according to 79%."
      9.3 "93% enjoyed the snacks that were offered."
    • 6.5 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.0 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
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    Overall rating

    9.0 Excellent
    based on 1,893 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.8 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.1 "71% were happy with the room service."
      7.9 "79% said the concierge service was amazing."
    • 8.4 "Breakfast is good."
    • 7.4 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      9.6 "96% thought the view was good."
      8.6 "86% liked the big bathroom."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.1 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
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    Overall rating

    8.9 Excellent
    based on 436 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 6.9 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
    • 5.8 "Average value."

    Overall rating

    8.5 Excellent
    based on 116 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.0 "Nice rooms."

    Overall rating

    8.8 Excellent
    based on 466 reviews
    • 9.7 "Terrific location."
    • 8.8 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.1 "Breakfast is good."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
      7.7 "77% enjoyed the lobby entrance."
    • 6.9 "Bar is ok."
    • 6.2 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.7 "Only 57% said rooms were clean enough."
    • 6.0 "Average value."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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