Pick-up location | Melbourne |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Passenger van, People carrier, Premium SUV, Standard SUV, Supplier choice |
Rental locations | 137 |
Airport locations | 38 |
Popular agencies | Bargain Car Rentals, East Coast Car Rentals, Sixt, Ace Rental Cars, Alpha |
Economy | S$ 31/day |
Compact | S$ 34/day |
Intermediate | S$ 34/day |
Full-size | S$ 42/day |
People carrier | S$ 72/day |
Full-size SUV | S$ 57/day |
Passenger van | S$ 72/day |
Premium SUV | S$ 125/day |
Supplier choice | S$ 44/day |
Intermediate SUV | S$ 45/day |
Compact SUV | S$ 45/day |
Standard SUV | S$ 54/day |
Europcar
9.3
Excellent
9 reviewsCleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
9.3
Value for money
8.6
7 locations in Melbourne
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Reviews
6.0 Good
Feb 2017
Pros:
Good service, and a nice car in the end but...Cons:
the original size of car shown on your website was not provided (shogun sport or similar). Instead was offered asx (2nd booking confirmation from you guys). I took one look and knew there wasn't enough luggage space as we had 2 large suitcases an, 2 carry on suitcases and 2 small bags. I know the size of a shogun sport. The only larger car they had (which we could get all our luggage into Was an exec (Merc e class). Although they 'did a deal' I still had to pay more than DOUBLE to get a suitable car to meet our needs for the trip (an extra $40 A DAY)!!! Just about to book a car for our trip to the states. Won't be using kayak to book with again. Europcar said this often happens with regards to class of car when booked through a third party.8.0 Excellent
Apr 2022
10.0 Excellent
Jan 2022
10.0 Excellent
Dec 2021
6.0 Good
Feb 2017
Pros:
Good service, and a nice car in the end but...Cons:
the original size of car shown on your website was not provided (shogun sport or similar). Instead was offered asx (2nd booking confirmation from you guys). I took one look and knew there wasn't enough luggage space as we had 2 large suitcases an, 2 carry on suitcases and 2 small bags. I know the size of a shogun sport. The only larger car they had (which we could get all our luggage into Was an exec (Merc e class). Although they 'did a deal' I still had to pay more than DOUBLE to get a suitable car to meet our needs for the trip (an extra $40 A DAY)!!! Just about to book a car for our trip to the states. Won't be using kayak to book with again. Europcar said this often happens with regards to class of car when booked through a third party.9.3
Excellent
26 reviewsCleanliness
10.0
Comfort
9.3
Pick-up/Drop-off
8.6
Value for money
9.3
4 locations in Melbourne
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Reviews
10.0 Excellent
Dec 2019
Pros:
There was an issue with the first car not being clean and the staff was very responsive and gave me a different car right away without hassle.10.0 Excellent
Jan 2019
Pros:
Great dropoff10.0 Excellent
Dec 2018
Pros:
That it was new and well maintained when I had to change my time then it was easy as9.6 Excellent
Mar 2018
Pros:
Fast check in/check out; accurate pricing to online quote.clean new car & no charge upgrade.Cons:
GPS navigator a bit too pricey per day, shoild be a standard free option.9.6 Excellent
Aug 2017
Pros:
Agent who helped us with the return was good. It was unclear why the amount we were told the rental would cost, and the cost the computer showed were different (not to our favor by quite a bit). He tried to find out what happened and made adjustments. Also told us about a great place to eat.Cons:
Hertz seems to rely on the clients to take pictures of any car damages when they pick up the vehicles, and have those pictures to show the agents when returning the car. Very much on the honor system, which if it works is fine - just surprised that they don't have such pictures in the Hertz system tagged to each vehicle.10.0 Excellent
Jul 2017
Pros:
Friendly service. Very prompt and easy to deal with.Apex
7.0
Good
4 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
6.5
Value for money
6.0
2 locations in Melbourne
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Reviews
6.0 Good
Jun 2022
10.0 Excellent
May 2022
2.0 Mediocre
Apr 2022
10.0 Excellent
Mar 2022
East Coast Car Rentals
6.6
Good
4 reviewsCleanliness
7.3
Comfort
6.0
Pick-up/Drop-off
6.6
Value for money
6.6
2 locations in Melbourne
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Reviews
10.0 Excellent
Jan 2022
8.0 Excellent
Feb 2022
2.0 Mediocre
Feb 2022
10.0 Excellent
Jan 2022
10.0 Excellent
May 2019
Pros:
Quick service, great car. Will definitely use again and recommend.6.5
Good
28 reviewsCleanliness
8.5
Comfort
8.5
Pick-up/Drop-off
6.5
Value for money
7.0
19 locations in Melbourne
Locations in Melbourne
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Reviews
2.0 Mediocre
Mar 2019
Cons:
The A'beckett St branch no longer exists. 2 contact phone numbers had been disconnected. So unprofessional.7.2 Good
Aug 2018
Pros:
- Location in the heart of CBD with easy access. - Drop off open 24/7. - Price.Cons:
- Separate office counter and car park building (distance +/- 350 m) - Car not ready, had to wait another 30 minutes. - Cleanliness of the car.2.0 Mediocre
May 2018
Cons:
Kayak website highlighted on airport pick up. Fail! SixT outsource to another provider who is off-site involving a bus ride away. Toyota Corolla or Similar reserved. Fail! Next level down Suzuki Swift provided. Outsourced hire company is so far removed from Kayak that they will not budge on the booking made to them. All of these caused a lot of friction with my partner! Just what you need when you start a holiday!2.0 Mediocre
Mar 2018
Pros:
NothingCons:
Office was shut at pick up time, never actually got a car, none of the phone numbers work so can’t call about a refund.4.8 Okay
Mar 2018
Cons:
we had to wait for 30 mins for the pick up from airport ; van wasnt in a great condition, though usable for the 1 week trip. I have had much better experiences with Sixt in other countries and australian states, quite disappointed with my experience in melbourne.8.0 Excellent
Jan 2018
Pros:
First car given to us didn't have toll tag so was replaced with a smaller car after 10 minute wait. Car was fine for the price,Cons:
Pick up at Melbourne Airport is very unclear, no indicators on the booking where to catch the shuttle, phone number on the website apparently disconnected.6.0
Good
11 reviewsCleanliness
8.0
Comfort
7.0
Pick-up/Drop-off
6.0
Value for money
8.0
10 locations in Melbourne
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Reviews
10.0 Excellent
May 2021
Pros:
Friendly service, clean modern car.8.0 Excellent
Jul 2019
Pros:
Easy rental in a foreign countryCons:
My confirmation said Kluger but got smaller vehicle at check in8.0 Excellent
Jun 2019
Cons:
I did not get a receipt via email yet. When I asked for it, they told me that I‘ll get it via email.10.0 Excellent
May 2019
Cons:
This company has an attitude which I appreciate. Very service-oriented. Vehicle was great too. Real clean inside.2.0 Mediocre
Jun 2018
Cons:
Reserved a 8 seater suv but thrifty refuses to give a car that is 8 seater even after showing proof of reservation. Receptionist said kayak has different code and that my reservation is for 7 seater. I feel cheated. We were 8 ppl traveling from us and I needed exact 8 seats. Will never do business with them. I actually want my refund for inconvenience.2.0 Mediocre
Nov 2016
Cons:
Disappointed about the service and staff here. I rent a car from 11:38 11/11/2016, for 4 days till 15/11/2016; then ask for 1 day extension till 16/11/2016 and did ask for return car late at 5pm on 16/11 instead of 12:00pm. A staff said it was fine and didn't mention anything about the charge we need to pay after 12:00pm. I returned a car at 5:00pm on 16/11/2016 and was charged for 2 days extension and was told because any hours after 12:00pm was considered 1 more day rental. Another thing is that there was a cratched in the car before i took. when i returned, the staff went straight away to the cratched and told me to be charged for that. But i took some photos before i took the car , i told them about that then he said it's ok. so terrible.Avis
2.0
Mediocre
10 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
4.0
Value for money
2.0
6 locations in Melbourne
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Reviews
2.0 Mediocre
Dec 2021
Pros:
Staff was fine - but the car as advertised was NOT what was produced, which was acknowledged. But there was nothing to do by that point as we had to leave.Cons:
The car as advertised should be the car that is given. I gave up a cheaper reservation, closer to home for this one. Just wrong.6.8 Good
Jan 2020
Pros:
The car was great and had no issuesCons:
I hired the car expecting to pay the quoted price on the website. Instead when I arrived to Avis with my itinerary in hand for the week ahead I was charged double by hidden fees for my being 23years old. Not a word was mentioned about by the website nor the staff until the keys were being handed to me and asked to sign the paper work. At that moment in time it’s too late to go through another rental agency or cancel plans so I had to bite the bullet. Please read all fine print and ask questions before you book.9.6 Excellent
Mar 2019
Pros:
Pick up and drop off was easy, best service i've received so far in car rentals. Car imo wasn't worth the price but that could be negotiable but everything was good8.0 Excellent
Dec 2017
Cons:
Not clean. No air in tyres before giving to me2.0 Mediocre
Jul 2022
2.0 Mediocre
Dec 2021
Pros:
Staff was fine - but the car as advertised was NOT what was produced, which was acknowledged. But there was nothing to do by that point as we had to leave.Cons:
The car as advertised should be the car that is given. I gave up a cheaper reservation, closer to home for this one. Just wrong.6.8 Good
Jan 2020
Pros:
The car was great and had no issuesCons:
I hired the car expecting to pay the quoted price on the website. Instead when I arrived to Avis with my itinerary in hand for the week ahead I was charged double by hidden fees for my being 23years old. Not a word was mentioned about by the website nor the staff until the keys were being handed to me and asked to sign the paper work. At that moment in time it’s too late to go through another rental agency or cancel plans so I had to bite the bullet. Please read all fine print and ask questions before you book.9.6 Excellent
Mar 2019
Pros:
Pick up and drop off was easy, best service i've received so far in car rentals. Car imo wasn't worth the price but that could be negotiable but everything was good8.0 Excellent
Dec 2017
Cons:
Not clean. No air in tyres before giving to meBudget
2.0
Mediocre
15 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
6 locations in Melbourne
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Reviews
10.0 Excellent
Aug 2019
Pros:
WffixientCons:
Car was very small. Could have been a bit higfer10.0 Excellent
Jul 2019
Pros:
Easy pick up and drop off.6.4 Good
Dec 2018
Pros:
The carCons:
The service - please tell people the name of the car park where they need to drop the car off! There are no signs until you actually are inside. We lost half an hour trying to find it in traffic. That really ocershaded our trip.2.0 Mediocre
Aug 2018
Cons:
Your website is very misleading. Costs I was charged do not match the costs you quoted me.6.0 Good
Mar 2017
Cons:
I was supposed to return the car st 11:00 am but due to many reasons it was delayed by 45 mins. The staff earlier promised to not charge me when I spoke on the phone but on my return , I was charged an additional $22 which was equal to half the value. This is grossly Injustice10.0 Excellent
Oct 2016
Pros:
Inside counter. Close to cars.Firefly
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
7 locations in Melbourne
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3.2 Mediocre
Jul 2019
Pros:
Friendly staffCons:
The surcharges should’ve been known at the beginning. There were many hidden fees that showed up on the final invoice that wasn’t explains. Also, the location was hard to find since they were a part of hertz — this caused many confusion.3.2 Mediocre
Jul 2019
Pros:
Friendly staffCons:
The surcharges should’ve been known at the beginning. There were many hidden fees that showed up on the final invoice that wasn’t explains. Also, the location was hard to find since they were a part of hertz — this caused many confusion.Alpha
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Melbourne
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8.4 Excellent
Apr 2018
Pros:
Nice car, decent price and easy drop off and pickupCons:
I asked repeatedly for a response to my emails that I never received. Didn’t make me confident about changes to my insurance. Thankfully nothing happened10.0 Excellent
Mar 2018
Pros:
Ease of booking and friendly staffCons:
KIA Sportage (just joking, it was ok)8.4 Excellent
Apr 2018
Pros:
Nice car, decent price and easy drop off and pickupCons:
I asked repeatedly for a response to my emails that I never received. Didn’t make me confident about changes to my insurance. Thankfully nothing happened10.0 Excellent
Mar 2018
Pros:
Ease of booking and friendly staffCons:
KIA Sportage (just joking, it was ok)Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Melbourne
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
18 locations in Melbourne
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
7 locations in Melbourne
Locations in Melbourne
56-58 Clarendon Street
+61 396 692 480
89 - 91 Franklin Street
+61 386 330 000
95 St. Kilda Road
+61 399 535 780
Southern Cross Station, Spencer St
+61 399 206 488
Terminal Buildings Arrivals Drive, Melbourne Airport
61 3 92416800
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No reviews available
Dollar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
6 locations in Melbourne
Locations in Melbourne
166 Montague St
+61 3 9699 7577
Arrival Drive
+61 1800 501 934
Melbourne Ap
+61 3 9241 6100
Shop 3 8 Franklin St
+61 1800 501 934
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No reviews available
Red Spot
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Melbourne
Locations in Melbourne
124 Thistlethwaite Street
+61 386 330 000
34-60 Little Collins Street
+61 396 622 300
Melbourne airport
+61 393 345 455
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No reviews available
Ace Rental Cars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Melbourne
from S$ 44/dayLocations in Melbourne
97 Franklin St (Ground Floor, Hertz Building)
1800 620 408
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No reviews available
Advance Car And Truck Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Melbourne
Locations in Melbourne
324 Queensberry Street
+61 393 295 000
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No reviews available
Atlas Car & Truck Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Melbourne
from S$ 16/dayLocations in Melbourne
157 Mickleham Road Tullamarine
+61 383 366 100
535 Little Lonsdale Street Melbourne, VIC
+61 383 366 100
58 Franklin Street
+61 396 636 233
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No reviews available
Atlas Choice
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Melbourne
Locations in Melbourne
29 Catalina Drive
+61 383 366 100
360-362 Murray Road
+61 396 636 233
58 Franklin Street
+61 396 636 233
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No reviews available
GREEN MOTION
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Melbourne
from S$ 59/dayLocations in Melbourne
Ground Floor, Park Royal Hotel
+61 134 733
Pullman on the Park East Melbourne
+61 134733
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JUCY
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Melbourne
from S$ 48/dayLocations in Melbourne
49-51 Inkerman Street
+61 6499 292 462
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No reviews available
Prestige Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Melbourne
Locations in Melbourne
300 Plummer Street
+61 414 000 111
9 Morris St
+61 414 000 111
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No reviews available
AeroDrive
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
from S$ 14/dayLocations in Melbourne
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Alamo
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
from S$ 113/dayLocations in Melbourne
Ground Floor, Park Royal Hotel
+61 3 9335 1177
Filters
No reviews available
AutoEurope
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
Locations in Melbourne
Filters
No reviews available
AUZ Rental Cars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
Locations in Melbourne
Filters
No reviews available
Bargain Car Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
from S$ 37/dayLocations in Melbourne
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No reviews available
CarHood
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
from S$ 15/dayLocations in Melbourne
Serviced By Enterprise Redspot
+61 1300 466 663
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No reviews available
EZU Car Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
Locations in Melbourne
96 Lambeck Dr, Tullamarine VIC , Australia
+61 404 879 666
Filters
No reviews available
Jace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
Locations in Melbourne
Filters
No reviews available
Move Mee
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
Locations in Melbourne
Holiday Inn Melbourne Airport, 10/14 Centre Rd
+61 134733
Filters
No reviews available
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
Locations in Melbourne
Ground Floor, Park Royal Hotel
+61 3 9335 1177
Filters
No reviews available
Payless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
Locations in Melbourne
Filters
No reviews available
Prestige Car Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Melbourne
Locations in Melbourne
Filters
No reviews available