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Fairmont Château Laurier
Top Luxury Hotel

1 Rideau Street, Ottawa, ON K1N 8S7, Canada
+1 613 241 1414

S$ 187+

Sat 3-12 Check in
Sun 4-12 Check out

Overall guest ratings

8.6/10 Excellent
based on 2,532 reviews

Review highlights

  • 9.4
  • 8.8
  • 5.6
  • 5.6

Good to know

  • Nice building
  • Professional service
  • Wonderful sightseeing

Nearby

    show all

    About

    Fairmont Château Laurier is a magnificent landmark next door to the Parliament Buildings on the banks of The Rideau Canal. It is just steps away from a variety of museums and galleries. Located in the heart of Canada's capital city, it is in the style of a French chateau with turrets and a copper roof.

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    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Childrens programmes
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Gift shop
    • Spa
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,532 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
    • 7.5 "Good pool."
    • 7.2 "Good vibe."
    • 7.2 "Good amenities."
    • 5.6 "Average cleanliness."
    • 5.6 "Rooms are ok."
    • 5.4 "Average comfort."
    • 4.1 "Value below average."
    • 3.3 "Internet is poor."
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    Overall rating

    8.6 Excellent
    based on 1,519 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      9.2 "92% were happy with the room service."
      7.2 "72% said the concierge service was amazing."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Vibe was decent."
    • 5.3 "Average comfort."
    • 4.8 "Rooms are not good."
      4.7 "53% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      2.2 "78% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      3.1 "For 69%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
      2.7 "73% thought the tv was sub-standard."
      2.2 "78% said the bathroom was dirty."
      4.0 "60% had problems with the shower."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 3.9 "Value below average."
      3.3 "67% thought it was overpriced."
      4.4 "56% said the breakfast was too expensive."
      4.3 "The price was too high for 57%."
    • 2.9 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 734 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
    • 7.9 "Good service."
      7.4 "74% thought the service was very professional."
    • 7.2 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      9.1 "91% said it was a stylish hotel."
      8.7 "87% enjoyed the lobby entrance."
    • 6.8 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.1 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 4.5 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      3.3 "For 67%, the rooms looked old."
      0.6 "Air conditioning was criticized by 94%."
      2.0 "80% criticized the small bathroom."
    • 3.8 "Value below average."
      3.9 "61% thought it was overpriced."
    • 3.5 "Internet is poor."
      3.9 "61% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 50 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.4 "Good vibe."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 5.7 "Rooms are ok."
    • 4.1 "Value below average."

    Overall rating

    8.7 Excellent
    based on 227 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 6.8 "Vibe was decent."
    • 6.7 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
    • 4.1 "Value below average."
    • 3.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Professional service"
    "Wonderful sightseeing"
    data provided by TrustYou

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