Car Rental Ottawa

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Ottawa car rental reviews and directory

Enterprise
enterprise
Car hire reviews:
Excellent (8.7, 90 reviews)
Car hire locations in Ottawa:
12 locations
Enterprise
Locations in Ottawa
1003 Airport Parkway Pvt
+1 613 248 0005
1555 Michael St
+1 613 742 6433
1579 Cyrville Road
+1 613 746 2800
1615 Laperriere Ave
+1 613 729 4009
1788 Bank Street
+1 613 247 0220
200-2500 Palladium Drive
+1 613 595 0999
2677 Bank Street
+1 613 738 2221
280 Catherine Street
+1 613 566 3277
355 St. Patrick St
+1 613 236 3366
3788 Prince Of Wales Drive
+1 613 692 3022
4123 Strandherd Dr
+1 613 825 5187
Unit 5 1344 Youville Dr
+1 613 841 5110
  • 8.6
  • 8.8
  • 8.8
  • 8.6
  • 8.5
Recent reviews
6.4 Good
12 Oct 2016
Misleading - choose airport pick up and paid $50 t
Pros: Brand new car. Last car in the place and was a major upgrade from what we booked. Clean and ran great.
Cons: Selected airport Enterprise location while booking. Somehow my car was at an off-site location and cost an additional $50 to get me to my car. Apparently, their "We'll pick you up" slogan only applies to certain people, not from Enterprise to Enterprise locations only ten miles apart.
9.6 Excellent
14 Mar 2017
Pros: I received a free upgrade, and it was awesome! Very fast pickup and dropoff.
Cons: They didn't send me the receipt via mail, though they promised to do it.
10.0 Excellent
21 Mar 2017
Pros: I loved how flexible they are and how fuel efficient their cars are.
10.0 Excellent
30 Mar 2016
Very good but very busy
Pros: Staff and manger very helpful and polite with all costumers .
Cons: Waiting time on long weekend
9.6 Excellent
20 Jan 2017
Pros: The price was great.
Cons: Maybe the car could be a little bit cleaaner, inside.
8.0 Excellent
2 Dec 2015
Pros: Close by
Cons: The price was different.
10.0 Excellent
11 Jan 2016
Awesome experience
Pros: Customer Service
Cons: None
10.0 Excellent
2 Mar 2016
Perfect
Pros: The whole experience
Cons: Everything
10.0 Excellent
11 Apr 2016
tank half empty
Pros: It was super cheap and the staff was friendly.
Cons: The gas tank was half full when I picked it up and ended up returning it 3/4 full, which means they pocketed 1/4 tank of gas on my dime. I tried estimating how much gas I had to put in, but overshot.
9.6 Excellent
16 Apr 2016
Pros: Car was brand new and had every option available to humanity: heated front and back seats, heated steering wheel, sun roof, navigation. All in a compact.
Dollar
dollar
Car hire reviews:
Excellent (8.1, 6 reviews)
Car hire locations in Ottawa:
1 location
Dollar
Locations in Ottawa
320 Catherine St
+1 613 238 8000
  • 7.7
  • 8.3
  • 7.7
  • 8.3
  • 8.3
Recent reviews
8.0 Excellent
28 Feb 2017
A descent option for the area
Pros: Good selection of vehicles, vehicles were clean, and checkout process was painless. Productive staff. Descent value for $, much cheaper than at-airport locations.
Cons: Not all cars have winter tires, which isn't acceptable in February. Strange requirement to post the last gas fill up receipt to windshield when returning the car - why should I trust you if you won't trust me? Hard to find the office.
10.0 Excellent
2 May 2017
First time renter, excellent service!
Pros: When I got to the counter, the man at the desk was more than happy to answer any of my questions. I knew being only 21 I'd be charged more than I was quoted on Kayak, but the final price wasn't horrible sticker shock. The car was new, pristine, and fuel efficient; I drove to Toronto in an SUV on one tank, and still had about 1/4 a tank left. The employee even helped show me how to put the seats down, and start the car (as it was a push to start, something I'm unfamiliar with)
Cons: Absolutely no complaints whatsoever; staff was attentive and helpful.
4.0 OK
1 Jun 2017
Cons: I paid double the amount than was advertised on Kayak, the image on screen showed a Nissan Duke, but on arrival we were provided with a tiny car that wouldn't fit 5 people in it. We then had to pay an extra $20, and an extra 20% on the advertised price as a deposit. Return desk in Toronto was impossible to locate, and the man at the desk was very unhelpful.
8.4 Excellent
20 Jun 2017
Cons: The cars trunk wont lock, it was broken, this made the experience far less comfortable than we expected.
8.0 Excellent
11 Jul 2017
Pros: did not use due to illness
10.0 Excellent
12 Sep 2017
Pros: Easy to work with. Let me return vehicle 2 days early free of charge.
Budget
budget
Car hire reviews:
Good (7.5, 4 reviews)
Car hire locations in Ottawa:
9 locations
Budget
Locations in Ottawa
1003 Airport Parkway
+1 613 521 4844
1899 Merivale Road
+1 613 288 2828
2141 Saint Joseph Boulevard
+1 613 837 9649
2150 Robertson Road
+1 613 288 1288
345 Slater Street
+1 613 288 2498
38 Edgewater Street
+1 613 831 9090
443 Somerset Street West
+1 613 232 1527
826 Clyde Avenue
+1 613 724 1234
851 Industrial Avenue
+1 613 739 4231
  • 7.5
  • 7.5
  • 7.5
  • 7.5
  • 7.5
Recent reviews
2.0 Mediocre
16 Aug 2017
Cons: Truck was the only available vehicle despite booking a small car. Massive increase in gas costs for trip. Terrible location to get to, and cost more than initial quote (thanks to USD). Back to Enterprise forever.
8.0 Excellent
15 Jul 2017
Pros: Service agent was very pleasant even in dealing with the impatient customer who came in after me and I let him deal with, because her time was WAY more important than any one else's.
10.0 Excellent
22 Jul 2017
Pros: Perfect service
Cons: American made cars.
10.0 Excellent
22 Jul 2017
Really great service, reallu great car!
Pros: I booked this car through a third party site and I was worried something would go amiss, but instead I got a warm reception from the location owner-manager, prompt service, and a really lovely vehicle that was clean and safe and fun to drive. Returning it was easy and again Bilal (I think?) was courteous and efficient. I was charged exactly the quoted price and I had a positive experience overall. I would use this company again.
Hertz
hertz
Car hire reviews:
Good (7.8, 4 reviews)
Car hire locations in Ottawa:
7 locations
Hertz
Locations in Ottawa
1003 Airport Parkway Private
+1 613 521 3332
1160 Newmarket
+1 613 745 1396
1916 Merivale Road
+1 613 228 0330
2600 Bank Street
+1 613 521 3294
30 York Street
+1 613 241 7681
525 Legget Drive Ste 100
881 St. Laurent Blvd
+1 613 746 6683
  • 8.0
  • 7.5
  • 7.5
  • 8.0
  • 8.0
Recent reviews
10.0 Excellent
15 Aug 2017
Great service
Pros: The different options. And quick great service.
9.2 Excellent
23 Apr 2017
Pros: The price is really good. The customer service was really good.
10.0 Excellent
7 Nov 2016
Excellent customer services.
Pros: Very caring customer services. Fanus Namutereza
2.0 Mediocre
29 Jun 2017
Pros: Nothing
Cons: They just don't care. no effort. Hertz: never again
Alamo
alamo
Car hire reviews:
Excellent (9.8, 2 reviews)
Car hire locations in Ottawa:
2 locations
Alamo
Locations in Ottawa
1003 Airport Parkway Private
+1 613 737 7264
226 Queen St
+1 613 232 3536
  • 10.0
  • 10.0
  • 10.0
  • 9.0
  • 10.0
Recent reviews
10.0 Excellent
14 Nov 2016
Pros: customer service - friendly!
9.6 Excellent
8 Sep 2017
Excellent
Pros: The car was clean and in great condition. The drop off was quick and smooth. Pick up was fast given I had a copy of the reservation and maps were provided. Price was better than the other rental companies.
Cons: I had made the reservation through Kayak the previous evening. Alamo check out desk didn't have the reservation, but luckily I had a paper copy. After they reviewed it, pickup was quick and painless.
Routes Car & Truck Rentals
routescartrk
Car hire reviews:
Mediocre (3.0, 2 reviews)
Car hire locations in Ottawa:
1 location
Routes Car & Truck Rentals
Locations in Ottawa
2644 Leitrim Road
+1 613 523 3003
  • 2.0
  • 4.0
  • 4.0
  • 2.0
  • 3.0
Recent reviews
4.0 OK
26 Jul 2017
Poor customer service and hidden fees
Cons: The customer service was sub-par and downright rude on both drop-off and pick-up. Very limited cars left when picking up so was given a much larger vehicle (rather than the economy size I had reserved) which ended up costing me more in gas. When I reserved the car, my reservation said I had unlimited mileage; however, there was a 200km per day limit, after which, I would be charged. There was also a $1000 deposit which was not disclosed at the time of reservation. Finally, the gas tank was only 3/4 full when I received the car, which made it very difficult to gauge how much gas I needed to fill when returning. I would not return to Routes, nor would I recommend to anyone within or travelling to Ottawa.
2.0 Mediocre
18 Sep 2017
Bad customer service
Pros: Price
Cons: Customer service was bad I mistakenly returned the car a day late and was charged double my rental fees. No call the day before nothing. No reminder to return. All was fine but upon returning customer service was bad again.
Ace
ace
Car hire reviews:
OK (5.6, 1 reviews)
Car hire locations in Ottawa:
4 locations
Ace
Locations in Ottawa
1749 Bank Street
+1 613 667 9394
200 Tremblay Rd
+1 613 667 9394
305 Cumberland St
+1 613 232 2277
3347 Fallowfield Rd
+1 866 310 2277
  • 4.0
  • 10.0
  • 10.0
  • 2.0
  • 2.0
Recent reviews
5.6 OK
27 Jul 2017
Car was excellent, service was OK, price was high
Pros: The car was almost brand new, clean and in excellent conditions. We got some discounts because of the poor service.
Cons: We were forced to book the car from the "airport office" because there was not another option from the website, even though the office itself in 20 min from the airport and we actually live 5 min from the office and just walked there; for this we were charged more than $60 ("premium location fee"). When we arrived at the office the type of car we booked (medium SUV) was not available and they had to bring one from another location. After making us wait for more than an hour they showed up with an off-road vehicle! Not exactly out choice for a comfortable 1000+ Km trip with my parents. Since there were other people in our same waiting situation but with different needs, they proposed us to switch car. So after another half an hour waiting they provided us with a higher class SUV. At least they offered us some (small) discount for the time we had to wait and for the extra gas-consumption of the bigger car we got.
Europcar
europcar
Car hire reviews:
Mediocre (2.0, 1 reviews)
Car hire locations in Ottawa:
4 locations
Europcar
Locations in Ottawa
** Please Go To Discount Counter **
+1 888 412 3734
305 Cumberland Street
+1 613 232 2277
Call 6136679394 For Disc Shuttle
+1 613 667 9394
Go To Discount Automate Kiosk
+1 613 667 9393
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Mediocre
7 Aug 2017
Didn't Happen
Pros: Nothing
Cons: The fulfilling agency lost my reservation. I went off in my own to find a rental.
National
national
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Ottawa:
2 locations
National
Locations in Ottawa
1003 Airport Parkway Private
+1 613 737 7023
226 Queen Street
+1 613 232 3536
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
13 Aug 2017
Excellent service
Pros: They even offered an upgrade for a lower cost when we got there. Offered a GPS and ezpass for tolls.
Avis
avis
Car hire locations in Ottawa:
8 locations
Avis
Locations in Ottawa
1003 Airport Parkway
+1 613 739 3334
1899 Merivale Road
+1 613 688 0397
2141 Saint Joseph Boulevard
+1 613 841 9955
2150 Robertson Road
+1 613 726 6596
345 Slater Street
+1 613 232 2847
449 Gladstone Avenue
+1 613 238 3421
826 Clyde Avenue
+1 613 724 4567
851 Industrial Avenue
+1 613 288 0935
Discount Car & Truck Rentals
discount
Car hire locations in Ottawa:
5 locations
Discount Car & Truck Rentals
Locations in Ottawa
1749 Bank Street N
200 Tremblay Rd
305 Cumberland St
3347 Fallowfield Rd
Ottawa airport
+1 613 667 9393
keddy by Europcar
keddy
Car hire locations in Ottawa:
4 locations
keddy by Europcar
Locations in Ottawa
** Please Go To Discount Counter **, 3347 Fallofield Road, Kingston
+1 888 412 3734
305 Cumberland Street, Ottawa
+1 613 232 2277
Call 613 667 9394 For Shuttle To- Discount// 1749 Bank Street
+1 613 667 9394
Go To Discount Automate Kiosk, Inside The Via Rail 200 Tremblay Rd, Ottawa, K1G 3HS
+1 613 667 9393
NU Car
nucar
Car hire locations in Ottawa:
1 location
NU Car
Locations in Ottawa
2644 Leitrim Rd.
+1 613 523 3003
Payless
payless
Car hire locations in Ottawa:
1 location
Payless
Locations in Ottawa
2500 Palladium Dr Unit 1200
+1 613 271 7114
Sunnycars
sunnycars
Car hire locations in Ottawa:
2 locations
Sunnycars
Locations in Ottawa
1003 Airport Parkway Private
226 Queen Street
Thrifty
thrifty
Car hire locations in Ottawa:
1 location
Thrifty
Locations in Ottawa
320 Catherine St
+1 613 238 8000
111 travellers who rented a car in Ottawa gave the car agency they used an average rating of 8.4

Ottawa car rental locations

Ottawa