Overview

Barceló Maya Palace
Top Luxury Hotel

Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, Xpu Ha, Mexico, 77750 Playa del Carmen, QR, Mexico
+52 984 875 1500

S$ 270+

Overall guest ratings

8.7/10 Excellent
based on 920 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.1
  • 6.7

Good to know

  • Great menu
  • Nice building
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    The crystalline, intense turquoise-blue waters are the star attraction at the Barcelo Maya Palace Deluxe hotel. Situated just opposite one of the most beautiful beaches in the world, on the Mayan Riviera, this luxurious resort boasts a colonial architecture that is typical in the region.From a quality point of view, all the are either junior suites or suites, as well as 2 master suites. Each room is equipped with everything you need to make your stay unique and special.With the programme you can enjoy dining at the 6 restaurants, all with views of the sea

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    Barcelo.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Casino
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Private beach
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 920 reviews
    • 9.4 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
      10.0 "100% loved the facilities for kids."
      8.3 "83% thought the architecture was beautiful."
    • 9.3 "Excellent pool."
      8.8 "Clean pool, said 88%."
    • 9.1 "Wonderful beach."
      9.1 "Beach sports facilities are great, according to 91%."
      8.3 "83% appreciated the clean beach."
    • 8.6 "Location is great."
      9.3 "93% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
    • 8.3 "Vibe was good."
      10.0 "100% thought the hotel was luxurious."
      8.6 "86% said it was a stylish hotel."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.3 "For only 53%, the bathroom was ok."
      6.3 "Only 63% said the rooms were modern."
    • 5.3 "Internet is average."
      6.3 "63% thought it was adequately priced."
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    Overall rating

    9.1 Excellent
    based on 312 reviews
    • 9.5 "Excellent amenities."
      9.6 "96% found the grounds to be nice."
      9.4 "94% thought the building was wonderful."
    • 9.3 "Excellent pool."
    • 9.1 "Wonderful beach."
      9.2 "Beach sports facilities are great, according to 92%."
    • 8.4 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
    • 8.2 "Generally very clean."
      9.7 "97% thought it was clean."
    • 6.4 "Rooms are ok."
    • 5.5 "Internet is average."
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    Overall rating

    8.3 Excellent
    based on 607 reviews
    • 9.4 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
    • 9.1 "Excellent pool."
    • 9.1 "Wonderful beach."
      9.1 "Beach sports facilities are great, according to 91%."
    • 8.6 "Location is great."
    • 8.5 "Vibe was good."
      8.5 "85% enjoyed the friendly atmosphere."
    • 5.7 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.5 "Internet is average."
      6.4 "64% thought it was adequately priced."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great menu"
    "Nice building"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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