Playa del Carmen car hire

Driver's age: 26-65

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Car Rental Deals

Cheap car rentals in Playa del Carmen

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Mini car
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Useful Info

Good to know

Most popular car type

Full-size

KAYAK’s insights & trends for Playa del Carmen car hire

Check out the latest trends and booking tips to hire a car in Playa del Carmen with confidence.

How far in advance should you book a rental car in Playa del Carmen?

You should book your rental car in Playa del Carmen around 86 days before your trip in order to get a below-average price.

What is the best car hire company in Playa del Carmen?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Playa del Carmen are Enterprise Rent-A-Car (8.4), Avis (6.2, 4 reviews), and keddy by Europcar (5.0, 1 review).
Enterprise Rent-A-Car
Enterprise Rent-A-Car
Rated 8.4/10
Avis
Avis
Rated 6.2/10
keddy by Europcar
keddy by Europcar
Rated 5.0/10
NU Car
NU Car
Rated 4.8/10

What is the most popular rental car in Playa del Carmen?

Intermediate rentals (Kia Forte or similar) are the most popular type of vehicle to rent in Playa del Carmen. Intermediate cars in Playa del Carmen cost S$ 22/day on average, though some users have found deals as low as S$ 13/day.

What is the cheapest month to hire a car in Playa del Carmen?

The cheapest month to hire a car in Playa del Carmen is September at an average cost of S$ 13/day. December is the most expensive month to hire a car in Playa del Carmen when prices are S$ 45/day on average, which tends to be 193% above the yearly average hire price for Playa del Carmen.

What car hire company in Playa del Carmen has the most locations?

Avis operates 11 locations in Playa del Carmen, more than any other car hire company.
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Playa del Carmen car rental experiences: the best tips from KAYAK users

Insights shared by verified travelers who rented a car in Playa del Carmen 
Learn how KAYAK collects reviews and tips from users.
Verified travelerJan 2024
Don't book with Alamo. We changed to Easyway , they were very friendly and helpfull
Verified travelerFeb 2024
Don’t book through booking services, you need to book direct, best to speak to the specific office directly. This is pretty much true of all the car rental places.
Verified travelerJan 2024
Book ahead of time. Call to confirm with office, despite email confirmation that this is not necessary.

KAYAK’s top tips for renting a car in Playa del Carmen

  • Playa del Carmen, Mexico is a beautiful vacation destination for many people, but it is also a remote place which is easiest explored and discovered on your own four wheels. Rent a car for your time in Playa del Carmen to benefit from the flexibility and freedom it can give you. Also bear in mind that the nearby Theme Park and Amusement Park are best reached by car in less than a quarter of an hour and cannot be reached by public transport easily.
  • Even though International Airport Cozumel is closer to Playa del Carmen in miles, the best choice is to fly into Cancun International Airport and rent a car from their on-site car hire center, which features the most car agencies in the vicinity including Alamo, Thrifty, and Avis. The drive to Playa del Carmen will take about 45 minutes and goes along the coastal 307 road.
  • Driving in Mexico can be daunting for some travelers at first, with safety concerns and the Mexican police who are known to be especially strict with tourists from abroad. However, as long as you adhere to the speed limits, check the car is properly insured, and have all the right documents in place, driving in Playa del Carmen should be no problem; travelers will get to explore the beautiful Tulum Ruins and more within their own time frame and with peace of mind.
  • During the morning hours, traffic mostly keeps flowing in Playa del Carmen, but there is some increased traffic during lunch time, around 11am-1pm, when the Cancún/Mexico 307 can get especially clogged up. In the afternoon between 3 to 6pm, traffic also increases regularly during the weekdays so, if possible, try to avoid going out during these times, or circumvent the traffic via the many little side alleys.
  • Standard rental cars in Playa del Carmen are around 59% cheaper than other car types, on average

FAQs about renting a car in Playa del Carmen

  • What type of car is recommended for driving in Playa del Carmen?

    Playa del Carmen is one of the most beloved tourist destinations in Mexico for one main reason: the wonderful sunshine and scenic beaches. Make the most out of your stay there and rent a convertible to get the most out of the summer feeling. It may be advisable to not opt for the most expensive car to decrease the risk of being targeted by thieves.

  • What’s the speed limit in Playa del Carmen?

    Speed limits are given in km/h in Mexico and are clearly marked throughout. They must be adhered to at all times. Unless otherwise indicated, speed limits dictate 60 km/h (37 mph) on streets which do not indicate a clear limit, up to 90 km/h (56 mph) on rural roads with two lanes, and up to 110 km/h (68 mph) on highways.

  • Where are the best places to park in Playa del Carmen?

    Finding a parking spot in central Playa del Carmen can be tricky, but street parking is possible, especially on the northern side of the city. Remember to never park on the street where there is yellow curb, as the car would most likely be towed! There are also public parking lots, such as the Parking Lot in Calle 8 Nte 2 or in 15 Avenida Nte LB, which are always a good choice.

  • How can I find car hires near me in Playa del Carmen?

    Take a look at our extensive car hire location map to find the best car hire deals near you.

  • How much does a Full Size car rental cost in Playa del Carmen?

    A Full Size car rental in Playa del Carmen costs S$ 30 per day, on average.

  • How much does a Mini car rental cost in Playa del Carmen?

    A Mini car rental in Playa del Carmen costs S$ 97 per day, on average.

  • How much does an Economy car rental cost in Playa del Carmen?

    An Economy car rental in Playa del Carmen costs S$ 19 per day, on average.

Playa del Carmen car rental reviews and directory

 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Enterprise Rent-A-Car

8.4

Very Good

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.6

4 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Av Constituyentes 2

+52 984 877 2900 ext. 244055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Av. Constintuyente #1

+52 984 873 4000 ext. 3055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

C. 3 Sur #229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Calle Quinta Avenida, Luis

+52 984 873 4000

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

No reviews available

Avis

6.2

Okay

Read 4 reviews

Cleanliness

8.7

Comfort

7.5

Pick-up/Drop-off

6.0

Value for money

7.0

11 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

1ra Sur Por 5ta Av Zona

+52 984 168 2734

Monday08:00 - 13:0015:00 - 18:00
Tuesday08:00 - 13:0015:00 - 18:00
Wednesday08:00 - 13:0015:00 - 18:00
Thursday08:00 - 13:0015:00 - 18:00
Friday08:00 - 13:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 13:00
Sunday08:00 - 13:0015:00 - 18:00

Av 10 Mza 26 Lote 2 Col Gonzalo Guerrero

Opening times not available

Avenida 10 Calle 2 Y Calle 4

+52 984 876 2612

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Avenida 10 Manzana 26

+52 984 688 8154

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Carr Cancun Tulum Km 299

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Carretera Fed 307 Km 306 Punta

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Km 282 Puerto Juarez-L21-3

+52 984 188 0008

Monday15:00 - 18:0008:00 - 13:00
Tuesday15:00 - 18:0008:00 - 13:00
Wednesday15:00 - 18:0008:00 - 13:00
Thursday15:00 - 18:0008:00 - 13:00
Friday08:00 - 13:0015:00 - 18:00
Saturday08:00 - 13:0015:00 - 18:00
Sunday08:00 - 13:0015:00 - 18:00

Km 282 Puerto Juarez

+52 984 159 1600

Monday08:00 - 13:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 13:00
Wednesday08:00 - 13:0015:00 - 18:00
Thursday08:00 - 13:0015:00 - 18:00
Friday08:00 - 13:0015:00 - 18:00
Saturday08:00 - 13:0015:00 - 18:00
Sunday08:00 - 13:0015:00 - 18:00

Lote 4 Manzana 73

+52 984 803 8081

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Paseo Xaman-Ha Mzn.25 L-207

+52 984 873 3843

Monday08:00 - 13:0015:00 - 18:00
Tuesday08:00 - 13:0015:00 - 18:00
Wednesday08:00 - 13:0015:00 - 18:00
Thursday08:00 - 13:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 13:00
Saturday15:00 - 18:0008:00 - 13:00
Sunday15:00 - 18:0008:00 - 13:00

Tulum Playa D Carmen Km 294

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

Reviews

4.0 Mediocre

Anonymous, Mar 2024

Passenger van

KAYAK
Hours of operation at my Avis location did not reflect the time advertised online. Had to return back the following day to drop off the vehicle.

1 out of 2

keddy by Europcar

5.0

Fair

Read 1 review

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Carr Federal Chetumal

+52 998 877 2100

Opening times not available

Playa Del Carmen, Quintana Roo- Calle 8, Lote 10, Entre Av.15-Av.10

+52 984 873 2820

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Filters

No reviews available

NU Car

4.8

Mediocre

Read 5 reviews

Cleanliness

7.6

Comfort

7.6

Pick-up/Drop-off

5.2

Value for money

8.4

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Avenida Primera Norte Local 3

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Local 24 Manzana 81 Lt1 Condo Aldea Thai

Monday07:30 - 19:30
Tuesday07:30 - 19:30
Wednesday07:30 - 19:30
Thursday07:30 - 19:30
Friday07:30 - 19:30
Saturday07:30 - 19:30
Sunday07:30 - 19:30

Filters

Reviews

2.0 Poor

Anonymous, Dec 2024

Intermediate

KAYAK
Ordered for the wrong day. No refund, money down the drain

1 out of 2

America Car Rental

4.6

Mediocre

Read 1 review

Cleanliness

8.6

Comfort

8.6

Pick-up/Drop-off

4.6

Value for money

6.0

3 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Avenida Luis Donaldo Colosio Murrieta, Residencial Villas del Carmen

Opening times not available

Calle 4 Norte entre Av. 5 y Av. 10 Manzana 4

+52 984 803 3748

Opening times not available

Condominio Aldea Thai Local 24, Manzana 81 Lote 1 entre calle 26 y calle Cozumel

+52 984 803 3748

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, May 2024

Passenger van

KAYAK
Pick up took almost an hour. They didn't have the van we reserved. Then they held part of our deposit because the drivers seat was barely damp when we returned and claimed they could not rent it out even though it was 5pm and no one was picking up since they closed at 6. Never renting from this company again!

1 out of 1

MEXRENTACAR

4.0

Mediocre

Read 2 reviews

Cleanliness

4.3

Comfort

4.3

Pick-up/Drop-off

3.6

Value for money

4.3

3 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

5ta Avenida, Entre 14 N y 16 N

+52 334 170 8243

Opening times not available

Carretera Federal Cancún-Playa del Carmen Km 48

+52 334 170 8243

Opening times not available

Playa Del Carmen Airport

+52 33 4624 2114

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing to like. The office wasn't at the address listed. I asked for help finding it and was told by a local man that they moved to a different location about a block away. He led me there and the office was closed even though I was scheduled to pick up my car. I called the number, left a message, and no one ever called me back, ever. After two hours of waiting I went to the next closest car rental place. The man at the counter said MexRentaCar is notorious for taking more reservations than they have cars, closing the office when they run out, and not notifying people they're out of cars.

Cons:

Have a car for me since I had a confirmed reservation, answer your office phone, stay open during your posted hours, notify me of any issues, work your tail off to ensure you have cars for every reservation.

1 out of 1

Payless

3.6

Poor

Read 1 review

Cleanliness

3.2

Comfort

4.4

Pick-up/Drop-off

3.6

Value for money

3.6

7 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Av Norte Mza .62 Reg33 #15

+52 998 886 2812

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Calle 4 Notre

+52 984 879 4137

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Calle Plaza Marina Local 40

+52 984 873 1395

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Carr. Cacun Chetumal Km 309

+52 998 246 2014

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Paseo Xaman Ha, Lt. #2

+52 998 246 2014

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

Reviews

4.0 Mediocre

Joseph, Apr 2024

Standard SUV

KAYAK
Car was dirty, lots of body damage, but staff friendly.

Budget

3.6

Poor

Read 7 reviews

Cleanliness

4.5

Comfort

4.4

Pick-up/Drop-off

3.6

Value for money

3.8

5 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Calle 4 Notre

+52 984 879 4137

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Fed Cancun Chetumal Km 296

+52 988 246 2014

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Paseo Xaman Ha, Lt. #2

+52 998 246 2014

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

Reviews

2.0 Poor

Anonymous, Jan 2024

People carrier

KAYAK
When I arrived, they told me that they did not have the car. i then went to the rental agency next door and they coincidentally has the same car at but at double the price. The cars all came from the same lot and had no Budget or other agency stickers to distinguish one from another. When I returned the car, there was a person waiting for the car who has just experienced the same scam.: rented online from Budget at one price, was told there was no such car on arrival, went next door and paid double for fhe same car. Total scam.

2.0 Poor

Alisa, Apr 2021

KAYAK

Pros:

The staff were friendly.

Cons:

The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.

Infinity Car Rental

3.6

Poor

Read 4 reviews

Cleanliness

3.6

Comfort

3.6

Pick-up/Drop-off

3.6

Value for money

3.6

2 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Nte. 128 A entre calles 2 y 4, Col Centro.

+52 998 689 1918

Opening times not available

3 10th St, Mz 27 Between 2nd And 4th St.

Opening times not available

Filters

Reviews

2.0 Poor

Mike, Mar 2024

Economy

KAYAK
Two hour wait with one customer in front Car delivered dirty Car did not run properly. Had engine issues immediately.

2.0 Poor

Anonymous, Dec 2023

Economy

KAYAK
I liked nothing. The car was not available when I arrived in the office.

10.0 Wonderful

Anonymous, Nov 2023

Economy

KAYAK
Simplicity and price

National

3.4

Poor

Read 7 reviews

Cleanliness

5.2

Comfort

4.4

Pick-up/Drop-off

4.2

Value for money

4.2

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 2

+52 984 877 2900 ext. 244055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Av. Constituyentes #1

+52 984 873 4000 ext. 3055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

C 3 Sur 229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

Reviews

2.0 Poor

Natacha, May 2021

KAYAK

Pros:

Nothing

Cons:

I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries

2.0 Poor

Hilary, Mar 2021

KAYAK

Pros:

They didn’t actually have any cars to rent out even though they had multiple listings online.

2.0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.

Europcar

3.3

Poor

Read 19 reviews

Cleanliness

4.2

Comfort

4.6

Pick-up/Drop-off

3.6

Value for money

3.5

6 locations in Playa del Carmen

Locations in Playa del Carmen

Calle 10 Manzana 35, Lote 2-05, Local 6 Col. Centro Playa del Carmen Solidaridad Centro Comercial Plaza Paraiso

+52 984 157 9197

Opening times not available

Carr Federal Chetumal

+52 998 877 2100

Opening times not available

Carretera federal Chetumal Perto Juarez Km 300, Playa del Carmen / Solidaridad, Quintana Roo CP Dentro del Hotel Bluebay

+52 984 179 9252

Opening times not available

Oficina virtual, comunicarse al: +52 (984) 873 2820

+52 984 873 2820

Opening times not available

Playa Del Carmen, Quintana Roo

+52 984 873 2820

Opening times not available

Predio Limonar, Fraccion 2, Acceso Xcalacoco Playa del Carmen, QROO

Opening times not available

Filters

Show reviews that mention

Reviews

2.0 Poor

Anonymous, Nov 2024

Economy

KAYAK
Unexpected and outrageous fees for car insurance

2.0 Poor

Anonymous, Sept 2024

Full-size

KAYAK
You charged me although I had cancelled the reservation two minutes after booking it. This is a scam. You advertise really low prices, then I want to take the insurance, then you refuse to sell it to me. Then I cancel. Then I receive a charge on my credit card. This is a pure scam.

2.0 Poor

Anonymous, Feb 2024

Compact

KAYAK
Do NOT book with them! They will steal your money. Horrible service

3.9 Poor

Anonymous, Jul 2021

KAYAK
They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Super rude staff (young guy)

Cons:

Staff was so rude that we decided not to rent there and go somewhere else.

Hertz

3.2

Poor

Read 6 reviews

Cleanliness

4.5

Comfort

4.2

Pick-up/Drop-off

3.3

Value for money

3.1

8 locations in Playa del Carmen

Locations in Playa del Carmen

5 Avenida X Calle 28 Nte

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Area Comercial Hotel Xcaret

0180 0709 5000

Monday07:30 - 19:30
Tuesday07:30 - 19:30
Wednesday07:30 - 19:30
Thursday07:30 - 19:30
Friday07:30 - 19:30
Saturday07:30 - 19:30
Sunday07:30 - 19:30

Av 10 Norte Esq 14 Nte Bis

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Av. 15 Local 41pb

+52 999 911 8040

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Playa Del Carmen

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Plaza Paraiso

Opening times not available

Quinta Ave. & Calle 10

+52 999 911 8040

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Quinta Avenida Colcentro

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00

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Reviews

2.0 Poor

Anonymous, Jan 2025

Passenger van

KAYAK
No good

2.0 Poor

Mohammed, Jan 2025

Premium

KAYAK
Renting with Hertz, Dollar, Firefly & Thrifty in Playa Del Carmen , is a huge scam and waist of time . The people in front of me, he tried to force them to pay 500$US extra for 4 days rental ! When it came to my turn, he said my premium car wasn’t available, there were economy cars available, but he wouldn’t give me that, because it was already reserved ! Basically if you pay a promo price online, they will no honor it, even if it’s on the Hertz website . Just a bunch of crooked people .

2.0 Poor

Alan, Aug 2020

KAYAK

Pros:

They NEVER HAVE THE CAR you order AND they try to upsell you $1000 pesos per day... THEY SUCK, NEVER RENT THERE... NEVER... You show up there and you're in a JAM if you're tight with time... They GOT YOU BY THE BALLS and upcharge...

Alamo

3.0

Poor

Read 11 reviews

Cleanliness

3.8

Comfort

3.8

Pick-up/Drop-off

2.6

Value for money

3.2

One location in Playa del Carmen

Locations in Playa del Carmen

5a Ave Norte Esq Calle 6 Norte

+52 984 803 1239

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

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Reviews

2.0 Poor

Anonymous, Feb 2024

Economy

KAYAK
They didn’t have a car

2.0 Poor

Anonymous, Jan 2024

Intermediate SUV

KAYAK
We reserved a car and there was no car available.

2.0 Poor

thecampdude, May 2021

KAYAK

Cons:

They did not have a car for me

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

You should communicate more with each other. In the rental: 1) they didn't have the car at all 2) the price was much higher (from 75 to 185 dollars) I was told that you know it but do not regard it. Make it better please. We solved it directly with Hertz in the end. Have a nice day! Petr

4.0 Mediocre

Tatianna, May 2021

KAYAK

Cons:

When I arrived to pick up my car rental reservation they did not have a car available and had me wait over 20mins to even get that information when they knew the entire time.

2.0 Poor

Gertrude, Mar 2021

KAYAK

Pros:

Nothing

Cons:

they didn’t have the car ,that we rented at least a month ago. And they couldn’t have cared less. We had to take a bus to get to our destination

Firefly

2.8

Poor

Read 14 reviews

Cleanliness

4.4

Comfort

4.2

Pick-up/Drop-off

3.0

Value for money

2.9

2 locations in Playa del Carmen

Locations in Playa del Carmen

Playa del Carmen Airport

Opening times not available

Plaza Tukan Local 4 10a Avenid

0180 0709 5010

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Filters

Reviews

2.0 Poor

Anonymous, Jan 2024

Standard

KAYAK
Scam, avoid They said they don’t have a car, and offered another 2000 USD more!

2.0 Poor

Anonymous, Jan 2024

Economy

KAYAK
They didn’t have the car we reserved available and said it could take a few days before they did . The only car they had was 5x the price. We ended up with no car.

2.0 Poor

Anonymous, Dec 2023

Standard

KAYAK
Very expensive extra charges that you cannot get rid of

2.0 Poor

Alberto, Dec 2021

KAYAK
They don’t have my car

2.0 Poor

David, Apr 2021

KAYAK

Pros:

They charge mandatory insurance which is 3 times more than the car rental.

2.0 Poor

Anonymous, Feb 2021

KAYAK

Pros:

The drop off was super quick and efficient.

Cons:

We were quoted $350 we knew the y were going to try to sell us insurance so we got insurance trough our credit card, even with our credit card insurance they wanted to charge us the $350 plus another $850 for insurance for $1200 total!!! When we told them that was ridiculous and started to leave the price suddenly dropped to $750 total which was still twice what we were quoted but we accepted it. Its really sad that they try to take advantage of people on vacation!!

Economy Rent a Car

2.6

Poor

Read 6 reviews

Cleanliness

3.8

Comfort

3.6

Pick-up/Drop-off

2.6

Value for money

3.2

One location in Playa del Carmen

Locations in Playa del Carmen

Local 24, Manzana 81 Lote 1, Condominio Aldea Thai

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

I paid really more without explication!

2.0 Poor

David, Apr 2021

KAYAK

Pros:

Economy is an intermediary for other companies in Playa del Carmen, they took the reservation knowing they didn't have cars. I got a mysterious message through whatsapp saying that there were no more cars. When I went to another location for the agency who messaged me, America auto rentals, they did in fact have cars but didn't want to give it at the rate I reserved for, because there were clients willing to pay more.

Dollar

2.0

Poor

Read 1 review

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Esq 16

+52 800 365 1111

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 4 Loc 2, Entre Calles

180 0021 2277

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

Show reviews that mention

Reviews

2.0 Poor

Anonymous, Dec 2020

KAYAK

Cons:

Charging to my credit card did not work. I called my bank and they said there was enough funds. So we could not rent the car and spent hours waiting for nothing.

Fox

2.0

Poor

Read 2 reviews

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

5 Avenida Entre 14 Norte Y 16 Norte Bis

0180 0225 4369

Opening times not available

Europcar Calle 10 Manzana 35 Lote 2-05 Local 6 Col Centro Playa Del

+1 800 225 4369

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Mar 2024

Compact

KAYAK
There was no car available and the staff invented many reasons to refuse to rent me a car, as soon as they realised that it was a fox rental

Thrifty

2.0

Poor

Read 4 reviews

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Esq 16

+52 800 021 2277

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 4 Loc 2, Entre Calles

180 0021 2277

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

Reviews

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing

Cons:

Everything

2.0 Poor

David, Mar 2021

KAYAK

Pros:

The pickup time was 8pm and they were already closed.

Cons:

The Firefly representative was so, so rude. Not willing to help, barely wanted to talk to me even though I had a reservation.

2.0 Poor

Brandon, Jan 2021

KAYAK

Pros:

Absolutely nothing. Even with a reservation, many days in advance, there was no car for us when we arrived at the rental place. On top of that, the thrifty rental office was closed and everything was being operated through the Hertz office. Worst experience I’ve ever had.

Cons:

Nothing went correctly, so technically everything could have been better.

MAS

10.0

Wonderful

One location in Playa del Carmen

Locations in Playa del Carmen

Quinta Avenida Norte Manzana 39 Lote 3, Entre 14 N Y 16 N

Opening times not available

Filters

No reviews available

Sixt

4.1

Mediocre

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av. Constituyentes Local 1

+52 984 879 4844

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Ave 10 N cruz Calle 28 Local 3

+52 984 803 0768

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Carretera Cancún Tulúm Km. 62

+52 984 877 4400

Monday09:00 - 18:0014:00 - 18:00
Tuesday09:00 - 18:0014:00 - 18:00
Wednesday14:00 - 18:0009:00 - 18:00
Thursday14:00 - 18:0009:00 - 18:00
Friday09:00 - 18:0014:00 - 18:00
Saturday14:00 - 18:0009:00 - 18:00
Sunday09:00 - 18:0014:00 - 18:00

Filters

No reviews available

Mas By Mex

3.8

Poor

2 locations in Playa del Carmen

Locations in Playa del Carmen

5th Avenida, Manzana 39 Lote 3, Between 14 N and 16 N.

Opening times not available

Quinta Avenida

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Ace

3.0

Poor

2 locations in Playa del Carmen

Locations in Playa del Carmen

16 Bis

+52 33 4170 8243

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Av. 10 Mza 24 Lte 3

+52 984 803 0740

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

No reviews available

Adocar Rental

2.4

Poor

2 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Norte Mz 10 Lt. 2, Centro. Entre las calles 2 y 4

Opening times not available

Av. Xcacel, Manzana 18 Plano 2

Opening times not available

Filters

No reviews available

FlexWays

2.0

Poor

3 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Nte. 130A, Centro

+54 9 11 5259 9877

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Blvd. Luis Donaldo Colosio Mz. 4 L. 5 Local 461

Opening times not available

Playa del Carmen Airport

+54 9 11 5259 9877

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

No reviews available

Priceless

2.0

Poor

One location in Playa del Carmen

Locations in Playa del Carmen

171 Calle 14 Norte

+52 998 366 1291

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

No reviews available

U-Save

5.8

Fair

One location in Playa del Carmen

Locations in Playa del Carmen

Av. 10 Hotel Riviera Caribe Maya, 10 Avenida Sur 10-local 2, Gonzalo Guerrero

+52 984 878 1013

Opening times not available

Filters

No reviews available

Rentacar

7.6

Good

4 locations in Playa del Carmen

Locations in Playa del Carmen

Av. 10, Mza. 26, Lote 2, Col. Gonzalo Guerrero, Playa Del Carmen

Opening times not available

Lote 4 Manzana 73 Zona 1

Opening times not available

Paseo Xaman-Ha Mza. 25 Local 207, Fracc. 111

Opening times not available

Terminal Maritima (Muelle) Centro, 1era Sur Zfm

Opening times not available

Filters

No reviews available

Global Rent A Car

4.0

Mediocre

One location in Playa del Carmen

Locations in Playa del Carmen

2 Hotel Riviera Maya Caribe Local 2

Opening times not available

Filters

No reviews available

Right Cars

3.8

Poor

One location in Playa del Carmen

Locations in Playa del Carmen

Local 25 Manzana 82 Lote 1 Entre Calle 26 Y Calle

Opening times not available

Filters

No reviews available

CarWiz

3.6

Poor

4 locations in Playa del Carmen

Locations in Playa del Carmen

Av. 10, Mza. 26, Lote 2, Col. Gonzalo Guerrero, Playa Del Carmen

+52 984 688 8154

Opening times not available

Lote 4 Manzana 73 Zona 1

+52 984 803 8081

Opening times not available

Paseo Xaman-ha Mza. 25 Local 207, Fracc. 111

+52 984 873 3843

Opening times not available

Terminal Maritima (muelle) Centro, 1era Sur Zfm

+52 984 803 1342

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

5 locations in Playa del Carmen

Locations in Playa del Carmen

Av. 15 Local 41Pb

Opening times not available

Avenida Paseo Xaman Ha mza 25

Opening times not available

C 3 Sur 229 Mza 16 Lt 2

Opening times not available

Calle 6 Nte & Quinta Avenida

Opening times not available

Calle 8

Opening times not available

Filters

No reviews available

Carflex Rent a Car

No score available yet

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 178, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., México 6

Monday07:00 - 21:0007:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:0008:00 - 13:0007:00 - 21:00
Sunday08:00 - 13:0007:00 - 21:00

Av. Constituyentes, Manzana 42, Lote 001, entre Calle 20 Norte y 25 Avenida Norte, Colonia Centro

+52 998 886 2311

Opening times not available

Calle 1 sur interior Muelle Fiscal API, Playa del Carmen Quintana Roo CP

+52 984 806 1143

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

No reviews available

IssiCar

No score available yet

2 locations in Playa del Carmen

Locations in Playa del Carmen

Calle 12 #230 Mz 55, Lote 8 Local2, Entre Av 20 Y Av 15, Colonia Centro, Cp

+52 984 115 2008

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Calle 30 Av 105 Y 110 Nte, Colonia Ejidal 2,mz 178, Lote 8 Zona Urbana, Cp

+52 984 115 2008

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

No reviews available

Arrent Car Rental

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Calle 10 Mz 6 Lt 3

+52 984 803 3755

Opening times not available

Filters

No reviews available

City Car Rental

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Av constituyentes calle 20 y 25

+52 998 980 0766

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Calle 8, Lote 10, Entre Av. 15 y Av. 10, Col. Centro, Playa del Carmen, Quintana Roo.

+52 984 873 2820

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Condominio Aldea Thai Local 24 Manzana 81 Lote 1, entre 26 Nte y Cozumel, Gonzalo Guerrero, Playa del Carmen, Q.R.

+52 998 253 6112

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Filters

No reviews available

Rhodium

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Playa del Carmen Airport

Opening times not available

Filters

No reviews available

152 travellers who rented a car in Playa del Carmen gave the car agency they used an average rating of 3.8

Car hire locations in or near Playa del Carmen

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Playa del Carmen car hire information

Pick-up locationPlaya del Carmen
Car types
Hire locations107
Airport locations12

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